Office Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Dynamic Office Manager with 3 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Dependable in assisting various office staff and customers with eagerness and attentiveness.

  • Human resources best practices
  • Billing
  • Accounts payable and receivable
  • Customer relations
  • Scheduling meetings
  • Event coordination
  • Scheduling and calendar management
  • Training and coaching
  • Invoicing and billing
  • Customer service orientation
  • Inventory control
Office Manager, 05/2015 to Current
RuggableLos Angeles, CA,
  • Quoted and prepared proposals for dental services such as treatment plans, full treatment cases, and TMJ/TMD treatment with both medical and dental insurance.
  • Created and managed electronic and paper patient records, encompassing data entry and administrative functions related to billing and accounts receivable.
  • Evaluated and identified ineffective workflow processes, implements solutions to improve productivity and personnel performance.
  • Improved operational efficiencies, managing work requests, new orders, pricing and changes while coordinating logistics to verify delivery dates.
  • Interviewed, on-boarded, developed and oversaw daily activities of 2 employees
  • Cross trained as a EDDA/Dental Assistant as well as office manager.
  • Trained and mentored all staff members in company policies, daily task execution and industry best practices.
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations.
  • Collaborated closely with the doctor to effectively smooth and improve office operations.
  • Directed team of two dental professionals to meet team needs in fast-paced environment.
  • Supported clerical needs including taking messages, scanning documents and routing business correspondence.
Dental Assistant , 02/2012 to 08/2015
Northwell HealthBaldwin, NY,
  • Entered patient data into dental records system using Dentrix and observed all confidentiality rules to maintain patient privacy.
  • Assisted dentist in permanent and temporary restorative procedures, including applying dental fillings, placing temporary crowns and seating permanent crowns.
  • Educated patients on postoperative and general oral health care by suggesting warm saltwater rinsing, pain medication dosage, , flossing methods, brushing techniques and gave product information to improve their oral health
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Selected and prepared tools used for procedures by sanitizing and arranging.
  • Took patient blood pressure, pulse and temperature and accurately recorded results in patient charts.
  • Maintained dental lab equipment by sanitizing surfaces and organizing tools, instruments and Maintaining equipment.
Dental Assistant/Dental EDDA, 08/2014 to 05/2015
North Washington DentalCity, STATE,
  • Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed Durelon, temporary and permanent and cement materials to support dentists during procedures.
  • Set up treatment rooms, sterilized instruments preformed sanitation and infection control.
  • Took full arch alginate and PVS impressions, as well as preliminary and final impressions
  • Packed retraction cord
  • Placed Rubber Dams, amalgam filling restorations
  • Entered patient data into dental records system using Dentrix and observed all confidentiality rules to maintain patient privacy.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
  • Produced opposing models, study casts and impressions to provide dentists with information on relationship between teeth, gums and dental arches.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities.
  • Coordinated and managed patient care with efficiency and professionalism by scheduling appointments, educating patients and making them comfortable when coming to us.
  • Created dental x-rays digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
Education and Training
Dental Assistant: , Expected in 2011
Pima Medical Institute - Denver, CO,
  • 9 Month dental assisting program
  • Certified dental assistant
  • X-ray certificate
  • Completed externship and was the only one in my class to receive a job offer.
  • First Aid/CPR

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Resume Strength

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Resume Overview

School Attended
  • Pima Medical Institute
Job Titles Held:
  • Office Manager
  • Dental Assistant
  • Dental Assistant/Dental EDDA
  • Dental Assistant

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