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Office Manager Resume Example

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OFFICE MANAGER
Professional Summary

Thorough and steadfast Office Worker with top-notch administrative skills and solid background . Surpass business targets while satisfying diverse customer demands. Independently handle clerical tasks like routing correspondence and coordinating travel arrangements to keep business operations smooth and efficient. Talented Investment Advisor Representative adept at acquiring and retaining clients with financial, business and customer service skills. Good communicator with a tenacious nature and remarkable leadership strength. Looking to apply years' experience in the field to a new long-term position. Results-oriented financial professional knowledgeable about diverse investment, savings and debt plans. Hardworking and forward-thinking with excellent judgment and customer service skills. Focused on building long-lasting relationships to drive business success. Experienced Office Management and Administration Professional with 30 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Meticulous Office Manager with 30 years of experience. Expert in office protocols and ] use with training in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting.25

Meticulous Office Manager with 30 years of experience. Expert in office protocols and ] use with training in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting. Organized and efficient manager supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service.

Skills
  • Policy and procedure modification
  • Documentation and control
  • Payroll and budgeting
  • Contract Negotiations
  • Program Management
  • Workflow planning
  • Relationship building
  • Regulatory Compliance
  • Team Leadership
  • Scheduling
  • Strategic Planning
  • Data Entry
  • Bookkeeping
  • Staff Management
  • Business administration
Work History
Office Manager02/2008 to 08/2018
Company Name – City, State
  • Worked with senior management to initiate new projects and assist in various processes
  • Worked with Owner of Rocky Mountain to coordinate and complete special projects for clients
  • Streamlined operations and prioritized tasks, allowing senior staff to increase revenue
  • Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities
  • Researched SEC rules and regulations, interviewed industry experts, constructed financial models, performed sensitivity analyses and compiled final reports to deliver top-notch service to customers
  • Recruited, hired, trained and supervised staff of 5 and implemented mentoring program that offered positive employee engagement
Assistant Store Manager06/2005 to 07/2007
Company Name – City, State
  • Helped with planning schedules and delegating assignments to meet coverage and service demands
  • Rotated merchandise and displays to feature new products and promotions
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs
Property Manager01/1982 to 12/2006
Company Name – City, State
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Processed project change requests and performed coverage research to handle repair issues.
  • Communicated with clients and tenants while offering strategic solutions to remedy problems.
  • Developed internal requirements which complied with SLFUMC Trustees standards to minimize regulatory risks and liability across program.
  • Managed costs and billing and resolved financial discrepancies effectively through organizational management of account information .
  • Managed database, including troubleshooting, maintenance, updates and report generation.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Completed bi-weekly payroll for 25 employees.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Arranged corporate and office conferences for company employees and guests.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Education
Accounting12/1971Texas Tech University- City, State
Business Administration And ManagementUniversity of Houston- City, State
High School Diploma12/1971Angleton High School- City, State
Additional Information

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Resume Overview

School Attended

  • Texas Tech University
  • University of Houston
  • Angleton High School

Job Titles Held:

  • Office Manager
  • Assistant Store Manager
  • Property Manager

Degrees

  • Accounting 12/1971
    Business Administration And Management
    High School Diploma 12/1971

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