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Office Manager Resume Example

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OFFICE MANAGER
Professional Summary

Personable Office Manager with outstanding knowledge of [Area of expertise] office management. Proven improvement of office functionality through streamlining organization. Committed to detail-oriented organization and effective communication. Thorough and steadfast Office Worker with top-notch administrative skills and solid background in [Industry]. Surpass business targets while satisfying diverse customer demands. Independently handle clerical tasks like routing correspondence and coordinating travel arrangements to keep business operations smooth and efficient. Experienced Office Management and Administration Professional with [Number] years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Recent Graduate of [Area of study] prepared to contribute extraordinary and diversified skill sets as [Job Title] through innovative insights, acquired intelligence and dedication to career and business success. Resourceful [Job Title] employing deep financial and mathematical acumen to produce timely and accurate payroll and department budgets in line with staffing objectives and company goals. Skilled at exercising talents in coordination, execution and management of events, corporate meetings and industry trade shows. Seasoned [Job Title] with outstanding resourcefulness and creative problem-solving abilities. Versed in customer, employee and management communications with innate relationship and rapport cultivating strengths. Meticulous [Job Title] skilled at using [Software] to create exceptional communications, presentations and spreadsheets meeting diverse administrative needs. Dedicated to maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities.

Work History
Elite Staffing Group LLC- Office Manager
Layton, UT02/2019 - 11/2019
  • Handled all incoming business and client requests for information.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Administered yearly budget of $[Amount] to manage office requirements such as service contracts, postage costs and supply replenishment.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Completed bi-weekly payroll for [Number] employees.
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using [Software] and [Software].
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Coordinated special projects and managed schedules.
  • Designed marketing brochures and wrote website copy.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
  • Organized and managed program development from conception through successful execution.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Maintained computer and physical filing systems.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Developed standard operating procedures for all administrative employees.
  • Verified [Number] salaried and hourly employee time cards to prepare accurate bi-weekly payroll.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Recruited and hired qualified candidates for vacant and new positions.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Produced highly accurate internal and external letters and memoranda.
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Authored clear and professional business documents, including [Type], [Type] and [Type].
  • Recorded expenses and maintained accounting records in [Software].
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Created new employee handbook, IT policies and disaster recovery procedures.
  • Managed daily database administration of PeopleSoft, including payroll, benefits and time accounting.
  • Developed and implemented policies and procedures and scaled for growth.
  • Created document management system to reduce paper usage and improve accuracy of tracking.
  • Created mobile work environment using cloud-based document management system and web-based accounting system.
Amazon- Quality Assurance Problem Solver
Salt Lake City, Utah08/2018 - 04/2019
  • Resolved [Type] problems, improved operations and provided exceptional client support.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs.
  • Accurately recorded discrepancies of damaged parcels.
I.A.T.S.E. Local 99- Stagehand
Salt Lake City, Utah08/2016 - 08/2018
  • Stored, loaded and unloaded set pieces and technical equipment for daily performances.
  • Worked with team of [Number] to put all props and set pieces in place and supervised prop movements at correct times during performances.
  • Assisted in all technical and practical effect setup for [Type] performances and broke down all equipment at close of each show.
  • Constructed and decorated set pieces and props per [Job title]'s specifications.
  • Worked with stage technicians set up and calibrate all lighting, microphones and recording equipment.
  • Safely transported [Type] and [Type] items using [Type] equipment avoiding accidents and mishaps.
Warren's Craft Burger- Server Shift Lead
Ogden, UT04/2015 - 04/2018
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Controlled food costs and managed inventory.
  • Oversaw day to day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
  • Accurately completed end-of-day financial tasks worth over $[Amount] of cash and card transactions daily.
Skills
  • Documentation and control
  • Expense Reporting
  • Training and Development
  • Budgeting
  • Payroll and budgeting
  • Clear oral/written communication
  • Office administration
  • Program Management
  • Scheduling
  • Account Reconciliation
  • Staff Management
  • Policy and Procedure Modification
  • Team Leadership
  • Project Management
  • Relationship building
  • Administrative support
  • Strategic Planning
  • Excellent multi-tasking ability
  • Database administration
  • Organizational skills
  • Office management
  • Documentation expertise
Education
Ogden High SchoolOgden, UT06/2004High School Diploma
University of UtahSalt Lake City, UTAssociate of Arts: English
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Resume Overview

Companies Worked For:

  • Elite Staffing Group LLC
  • Amazon
  • I.A.T.S.E. Local 99
  • Warren's Craft Burger

School Attended

  • Ogden High School
  • University of Utah

Job Titles Held:

  • Office Manager
  • Quality Assurance Problem Solver
  • Stagehand
  • Server Shift Lead

Degrees

  • High School Diploma
    Associate of Arts : English

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