Office Manager Resume Example Mallon LLC

OFFICE MANAGER

Professional Summary

Experienced Notary, Office Management and Administration Professional with over 10 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Work History

Office Manager, 03/2019 to CurrentMallon LLC, Baltimore, MD

Notarized, managed over 100 calls a day, handled all incoming business and client requests for information.
Performed billing, collection and reporting functions for office.
Oversaw appointment scheduling and itinerary coordination.
Provided complete meeting support, including materials preparation and notes or minute taking.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Arranged for delivery of legal correspondence to clients, witnesses and court officials.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Conducted daily accounting on all finances, deposits and safe.
Screened telephone calls and forwarded to appropriate departments.

Armed Special Police Officer, 04/2018 to 03/2019Security Assurance Management, Washington, DC

Employed effective time management when dealing with coordination and accountability around personnel and security assets.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
Rendered aid to injured and ill individuals and alerted paramedics for advanced support.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Triaged problems quickly, providing precise and clear information while working under minimum supervision.
Remained calm, assertive and mindful to think critically and problem solve during stressful situations.

Sergeant Armed Special Police Officer, 04/2012 to 04/2018Preeminent Protective Service, Washington, DC

Gathered information notarized renewal documents, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Patrolled and monitored premises in company vehicle, on bicycle and by foot.
Employed effective time management when dealing with coordination and accountability around personnel and security assets.
Answered alarms, investigated disturbances and contacted law enforcement personnel to escalate crises.
Prepared regular written logs and incident report at close of each shift for distribution to Lieutenant.
Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Managed employee scheduling and evaluations and handled general budget development.

Security Officer, 11/2011 to 04/2012Watkins Security Agency Inc., Washington, DC

Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Reported suspicious activities and persons to law enforcement.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Monitored central alarm systems for fire, intrusion and duress alarms and responded to emergencies weekly.
Authorized entrance papers and granted or denied entrance to building.

Education

Some College (No Degree), Child Care Management

North Carolina Central University - Durham, NC

Certificate, Computer Networking

Anne Arundel Community College - Arnold, MD

Secretarial Certificate, Secretarial Studies And Office Administration

EMC Secretarial School - New York, NY

Some College (No Degree), Humanities

Bronx Community College of The City University of New York - The Bronx, NY

Skills

Recordkeeping abilities
Fraud understanding
Law background
Identification options
Document review
Multi-line phone proficiency
Mail handling
Proficient in Microsoft Windows
Appointment setting

Sorting and labeling
Business administration
Database Management
Accounting familiarity
Filing and data archiving
Credit and collections
Team Leadership
Google Drive
MS Office, Notary

Resume Overview

Companies Worked For:

Mallon LLC
Security Assurance Management
Preeminent Protective Service
Watkins Security Agency Inc.

School Attended

North Carolina Central University
Anne Arundel Community College
EMC Secretarial School
Bronx Community College of The City University of New York

Job Titles Held:

Office Manager
Armed Special Police Officer
Sergeant Armed Special Police Officer
Security Officer

Degrees

Some College (No Degree) , Child Care Management
Certificate , Computer Networking
Secretarial Certificate , Secretarial Studies And Office Administration
Some College (No Degree) , Humanities

Office Manager Resume Example

Resume Score: 80%

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