Office Manager Resume Example Advanced Womens Center

OFFICE MANAGER

Summary

Hard-working, mid-level manager, looking to apply my education and experience to a job in Human Resource Management with practical understanding of business needs. Areas of expertise in health care administration, employee relations, training, and payroll.

Highlights

Training and development
Recruiting/Hiring and retention
Compensation/payroll
Human resources management

Electronic Medical Record (EMR) software
Complex problem solving
Matrix Management
Organizational Skills

Accomplishments

Successfully planned and executed a special event for a group of 100+ employees; with donations from Bill Millers, Pepsico, Six Flags.

Raised funds for non-profit organization.

Ensured donations of clothing, toys, and back to school supplies.

Experience

Advanced Womens CenterJanuary 2013 to September 2014Office Manager
San Antonio, TX

Ran the day to day operations of the office
Staff recruitment/externs
Payroll
Medical Billing/Coding
Confirmed patient information, collected copays and verified insurance.
Scheduled appointments/Surgeries
EMR in a windows operating system
Completed registration quickly and cordially for all new patients
Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Organized, updated and maintained over 200 patient charts.
Delegated staff nurse duties.
Performed pregnancy tests and sent specimens for laboratory testing.
Recorded patient's medical history, vital statistics and test results in medical records.
Escorted patients to examination rooms and prepared them for physician exams.
Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Arranged and assisted with hospital admissions.
Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
Completed appeals and filed and submitted claims.
Posted charges, payments and adjustments.
Applied payments, adjustments and denials into medical manager system.
Submitted refund requests for claims paid in error.
Carefully prepared, reviewed and submitted patient statements.
Performed quality control of the data entry system to verify that claims and payments were posted correctly.

Alamo Osteopathic PhysiciansJanuary 2011 to January 2012Receptionist
San Antonio, TX

Scheduled appointments
check in and out patients
Completed registration quickly and cordially for all new patients.
Confirmed patient information, collected copays and verified insurance.
Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
Posted charges, payments and adjustments.
Ensured HIPAA compliance.
Sensitive to the needs of geriatric patients.
Directed patient flow during practice hours, minimizing patient wait time.
Maintained a clean, orderly and well-stocked environment.
Organized, updated and maintained over 200 patient charts.

Little Star's Daycare & Learning CenterNovember 2007 to December 2010Director
San Antonio, TX

Effectively operate and manage all aspects of childcare center.
Ensure compliance with all federal and state regulations.
Developed Employee/Parent Handbook.
Payroll functions/Benefits Administration.
Created and implemented a developmentally appropriate curriculum.
Accounts Receivable/Accounts Payable.
Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
Conducted reference and background checks on all job applicants.
Maintained daily records of activities, behaviors, meals and naps.
Routinely picked children up from school(s).
Escorted children on outings and trips to local parks and zoos.
Upheld all CPR and Texas regulated certifications.
Mailed parents quarterly educational assessments to show progression.

South Texas HeartbeatOctober 2003 to October 2007Office Manager
San Antonio, TX

Coordinate day-to-day operations.
Staff recruitment and retention.
Payroll functions.Benefits Administration.
Carefully reviewed medical records for accuracy and completion as required by insurance companies.
Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
Strictly followed all federal and state guidelines for release of information.
Directed patient flow during practice hours, minimizing patient wait time.
Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
Acquired insurance authorizations for procedures and test ordered by attending physician.
Arranged and assisted with hospital admissions.
Scheduled surgeries and procedures in conjunction with Surgical Coordinator.
Prepare Prescription refill requests on behalf of the physician.
Scheduled patient appointments.
Completed registration quickly and cordially for all new patients.
Monitored shared email in-boxes and ensured inquiries were addressed.
Scheduled radiology exams for patients.
Accurately entered procedure codes, diagnosis codes and patient information into billing software.
Quickly responded to staff and client inquiries regarding CPT codes.
Acted as liaison between the business department, billers, and third party payers in resolving billing and reimbursement accuracy.
Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
Completed appeals and filed and submitted claims.
Posted charges, payments and adjustments.
Applied payments, adjustments and denials into medical manager system.
Submitted refund requests for claims paid in error.
Carefully prepared, reviewed and submitted patient statements.
Performed quality control of the data entry system to verify that claims and payments were posted correctly.

Education

Concordia University2015Bachelor of Arts: Human Resource ManagementSan Antonio, TX, USAGPA: GPA: 4.0

Human Resource Management

Minor in Business

GPA: 4.0

Affiliations

San Antonio Human Resource Management Association (SAHRMA)

Society for Human Resource Management (SHRM)

Skills

10-Key, Account Management, Active Learning, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Customer Service, Scheduling, Spreadsheets, Telephone Skills, Time Management, Type 55 WPM, Multi-Task Management, Organizational Skills, Prioritize to meet deadlines.

Additional Information

Alpha Sigma Lambda Honor Society
Sigma Beta Delta Honor Society
Gamma Beta Phi Honor Society

Resume Overview

Companies Worked For:

Advanced Womens Center
Alamo Osteopathic Physicians
Little Star's Daycare & Learning Center
South Texas Heartbeat

School Attended

Concordia University

Job Titles Held:

Office Manager
Receptionist
Director

Degrees

Bachelor of Arts : Human Resource Management

Office Manager Resume Example

Resume Score: 100%

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