Office Manager Resume Example
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OFFICE MANAGER
Summary
Hard-working, mid-level manager, looking to apply my education and experience to a job in Human Resource Management with practical understanding of business needs. Areas of expertise in health care administration, employee relations, training, and payroll.
Highlights
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Accomplishments
Successfully planned and executed a special event for a group of 100+ employees; with donations from Bill Millers, Pepsico, Six Flags.
Raised funds for non-profit organization.
Ensured donations of clothing, toys, and back to school supplies.
Experience
Siemens CorporationJanuary 2013 to September 2014Office Manager
Sunset Valley , TX
Sunset Valley , TX
- Ran the day to day operations of the office
- Staff recruitment/externs
- Payroll
- Medical Billing/Coding
- Confirmed patient information, collected copays and verified insurance.
- Scheduled appointments/Surgeries
- EMR in a windows operating system
- Completed registration quickly and cordially for all new patients
- Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
- Organized, updated and maintained over 200 patient charts.
- Delegated staff nurse duties.
- Performed pregnancy tests and sent specimens for laboratory testing.
- Recorded patient's medical history, vital statistics and test results in medical records.
- Escorted patients to examination rooms and prepared them for physician exams.
- Acquired insurance authorizations for procedures and tests ordered by the attending physician.
- Arranged and assisted with hospital admissions.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
- Completed appeals and filed and submitted claims.
- Posted charges, payments and adjustments.
- Applied payments, adjustments and denials into medical manager system.
- Submitted refund requests for claims paid in error.
- Carefully prepared, reviewed and submitted patient statements.
- Performed quality control of the data entry system to verify that claims and payments were posted correctly.
Brp Group, Inc.January 2011 to January 2012Receptionist
Washington , DC
Washington , DC
- Scheduled appointments
- check in and out patients
- Completed registration quickly and cordially for all new patients.
- Confirmed patient information, collected copays and verified insurance.
- Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
- Posted charges, payments and adjustments.
- Ensured HIPAA compliance.
- Sensitive to the needs of geriatric patients.
- Directed patient flow during practice hours, minimizing patient wait time.
- Maintained a clean, orderly and well-stocked environment.
- Organized, updated and maintained over 200 patient charts.
TouroNovember 2007 to December 2010Director
Baton Rouge , LA
Baton Rouge , LA
- Effectively operate and manage all aspects of childcare center.
- Ensure compliance with all federal and state regulations.
- Developed Employee/Parent Handbook.
- Payroll functions/Benefits Administration.
- Created and implemented a developmentally appropriate curriculum.
- Accounts Receivable/Accounts Payable.
- Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play.
- Conducted reference and background checks on all job applicants.
- Maintained daily records of activities, behaviors, meals and naps.
- Routinely picked children up from school(s).
- Escorted children on outings and trips to local parks and zoos.
- Upheld all CPR and Texas regulated certifications.
- Mailed parents quarterly educational assessments to show progression.
Siemens CorporationOctober 2003 to October 2007Office Manager
Tacoma , WA
Tacoma , WA
- Coordinate day-to-day operations.
- Staff recruitment and retention.
- Payroll functions.Benefits Administration.
- Carefully reviewed medical records for accuracy and completion as required by insurance companies.
- Assigned additional diagnosis codes based on specific clinical findings (laboratory, radiology and, pathology reports as well as clinical studies) in support of existing diagnoses.
- Strictly followed all federal and state guidelines for release of information.
- Directed patient flow during practice hours, minimizing patient wait time.
- Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
- Acquired insurance authorizations for procedures and test ordered by attending physician.
- Arranged and assisted with hospital admissions.
- Scheduled surgeries and procedures in conjunction with Surgical Coordinator.
- Prepare Prescription refill requests on behalf of the physician.
- Scheduled patient appointments.
- Completed registration quickly and cordially for all new patients.
- Monitored shared email in-boxes and ensured inquiries were addressed.
- Scheduled radiology exams for patients.
- Accurately entered procedure codes, diagnosis codes and patient information into billing software.
- Quickly responded to staff and client inquiries regarding CPT codes.
- Acted as liaison between the business department, billers, and third party payers in resolving billing and reimbursement accuracy.
- Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
- Added modifiers as appropriate, coded narrative diagnoses and verified diagnoses.
- Evaluated the accuracy of provider charges, including dates of service, procedures, level of care, locations, diagnoses, patient identification and provider signature.
- Completed appeals and filed and submitted claims.
- Posted charges, payments and adjustments.
- Applied payments, adjustments and denials into medical manager system.
- Submitted refund requests for claims paid in error.
- Carefully prepared, reviewed and submitted patient statements.
- Performed quality control of the data entry system to verify that claims and payments were posted correctly.
Education
Concordia University2015Bachelor of Arts: Human Resource ManagementCity, State, USAGPA: GPA: 4.0
Human Resource Management
Minor in Business
GPA: 4.0
Affiliations
San Antonio Human Resource Management Association (SAHRMA)
Society for Human Resource Management (SHRM)
Skills
10-Key, Account Management, Active Learning, Client Relations, Computer Proficiency, Coordination, Creative Problem Solving, Customer Service, Scheduling, Spreadsheets, Telephone Skills, Time Management, Type 55 WPM, Multi-Task Management, Organizational Skills, Prioritize to meet deadlines.
Additional Information
- Alpha Sigma Lambda Honor Society
- Sigma Beta Delta Honor Society
- Gamma Beta Phi Honor Society
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Resume Overview
School Attended
- Concordia University
Job Titles Held:
- Office Manager
- Receptionist
- Director
Degrees
- Bachelor of Arts : Human Resource Management
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