(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Seasoned Office Management and Administration Professional experienced in optimizing productivity, efficiency and quality service across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

  • Documentation and control
  • Policy and Procedure Modification
  • Expense Reporting
  • Team Leadership
  • Organizational skills
  • Business administration
  • Project Management
University of Puerto Rico Carolina Campus , PR Expected in Bachelor Degree : Business Administration – Finance and Management - GPA :
Colegio Tecnologico San Juan , PR Expected in : - GPA :
MBTI Business Training Institute San Juan, PR Expected in Certificate Degree in Secretary Sciences : - GPA :
Work History
Sirona Medical, Inc. - Office Manager
Remote, OR, 01/2004 - Current
  • Balance down payments received from Sales Dept.
  • Make edit report and bank deposit.
  • Also, process any not today business, maintenance and taxes, pay off account, and mail out for owners.
  • Receives the proposals from Sales Dept.
  • Verify that all legal documents and down payment are sign by owner.
  • If the account is a trade, check the customer information in computer.
  • Enter the data information off Proposal and Green Sheet into the system.
  • Assigns file folder to the Closing Officer in rotation.
  • Assigns inventory to the Salesperson and/or Manager depending of unit size and location.
  • Verifies loan applications, handle owner kit to the Salesperson and log all the deals in order receive with the time.
  • Responsible in hiring new team members.
  • Fill new hiring paperwork for Human Resources.
  • Interview future candidates for position.
  • Responsible of making office supplies order to the different vendors.
  • If it’s needed, travel to different Westgate Resorts locations for sales and contract support.
  • (Westgate Cocoa Beach, Westgate South Beach & Westgate Williamsburg, Westgate Villas & Lakes).
  • Responsible for all cash received from different Sales Department.
  • Responsible of running a Contract Dept free of mistakes with a quality performance.
  • Consistently meeting all deadlines as of payroll & scheduling.
  • Provide support during organizational changes.
  • Always maintained office supplies inventory and equipment working.
  • Prepare annual team member performance review.
  • Addressed any misconduct from team member with a couching form.
  • Supervise and motivate department team members.
  • Maintain good relationship between Contract Processing, Sales, Closing officers and other Departments.
  • Notarized legal documents for Corporate when needed.
  • Train new employees the process, the system, responsibilities in the office and daily duties.
  • Daily Monitor workload daily for a better efficiency.
  • Problem solving and decision making.
Johnson Brothers - Administrative Assistant
Poca, WV, 01/1998 - 01/2003
  • Collaborate and support the Administrator in the execution of different administrative matters and official documents including the development of a file retrieval system.
  • Responsible for receiving, organizing, register and distribute all correspondence.
  • Responsible of the inventory and purchases incurred in the Institute.
  • Maintained the University database to track purchased to completed monthly expenses reports.
  • Responsible of arranging personnel monthly hours with their time sheets, processed personnel and vendor billing resulting in more accurate and prompt payments which included updating invoice and tracking payments with the Accounting Department.
  • Responsible for doing all professional personnel contract and run signatures, transact all contract to the Legal Assessor’s Office and register administrative contract number from the Finance Department.
  • Responsible of coordinate travel arrangement, conference meeting and provide support with long distance and internal calls.
  • As Assistant to the Accounting Director, I maintained the Institute’s checkbook, including making deposits and preparing the checkbook for the Finance Department auditors.
University Of Puerto Rico, Public Health - Continuing Education Program, Administrative Assistant
City, STATE, 01/1995 - 01/1998
  • Responsible of receiving, organize, register and distribute all correspondence.
  • Responsible of direct and transferred phone calls to canalize the participant’s needs or questions regarding the different courses.
  • Transcribe Director’s official’s documents, letters and administrative matters.
  • Responsible for filling out all professional health registrations for different courses.
  • Including the registration payment, in or out, of University Campus.
  • Make receipts to each participant and actualizing the Continuing Education Program database with their mailing addresses.
  • Collaborate with the Health Department Agency to provide numbers of credits and register numbers for each continuing educational course.

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School Attended

  • University of Puerto Rico Carolina Campus
  • Colegio Tecnologico San Juan
  • MBTI Business Training Institute

Job Titles Held:

  • Office Manager
  • Administrative Assistant
  • Continuing Education Program, Administrative Assistant


  • Bachelor Degree
  • Certificate Degree in Secretary Sciences

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