Office Manager resume example with 9+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Summary
Motivated employee . Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.
Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Skills
Administrative support
Cleaning methods
Closet detailing
Light fixtures and ceiling fans
Interior and exterior cleaning
Restroom detailing
Focused and detail-oriented
Polishing surfaces
Chemical cleaning
Washing windows
Exceptional time management
Mopping and buffing floors
Bloodborne pathogen training
Project management
Order taking
Lesson planning
Data entry
Equipment maintenance
Documentation review
Portioning
Merchandising
Loss prevention
Kitchen organization
Training and presentations
Cleaning and sanitation
Call center operations
Staffing
Dispatching
Safety and compliance
Account payable and receivable
Skill building
Vendor relations
Process and procedure development
Performance monitoring
Staff development
Client needs assessments
Master calendar management
Attractions and amenities knowledgeable
Greeting guests
Database entry
Professional and mature
Staff motivation
Cash deposit preparation
Data entry documentation
Public relations
Education and Training
Central High School Knoxville, TN, Expected in 1987 ā āGED: - GPA:
Experience
Splendid Spoon - Office Manager New York, NY, 03/2018 - Current
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications
Automated office operations, managing client correspondence, record tracking and data communications
Maintained impeccable office organization to support efficiency, professionalism and performance objectives
Automated office operations, managing client correspondence, record tracking and data communications in database and case management software
Managed financial documentations such as expense reports and invoices
Coordinated office activities and operations to secure efficiency and compliance with company policies
Handled supply purchases and inventory management for office operations and equipment maintenance
Monitored office inventory to maintain adequate supply levels and achieve timely product ordering
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
Entered invoice data into company and updated details, including customer contacts and delivery dates to keep information current
Managed office inventory and placed new supply orders
Updated employee paperwork and records
Set up new files and assigned tracking numbers
Planned for major business changes including system conversions and office moves
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Completed billing, collections and reporting duties on daily basis
Managed office inventory by maintaining documentation of stock
Managed inventory and purchase of supplies for office operations and maintenance
Splendid Spoon - Office Manager New York, NY, 01/2012 - 03/2018
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care
Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments
Managed daily operations within the office by supporting continuous delivery of excellent services and care
Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled client and leadership appointments
Liaised directly with customers to meet needs and maintain satisfaction
Monitored office inventory to maintain adequate supply levels and achieve timely product ordering
Oversaw office inventory and timely reordering of supplies
Greeted visitors promptly and directed to correct locations
Managed inventory and purchase of supplies for office operations and maintenance
Evaluated and identified ineffective workflow processes to devise and implement solutions which achieved greater productivity and personnel performance
Drafted internal documents and memoranda
Served as main point of contact for outside vendors
Managed financial documentations such as expense reports and invoices
Enhanced customer satisfaction ratings by resolving account issues efficiently
Coordinated office activities and operations to secure efficiency and compliance with company policies
Scheduled appointments and maintained master calendar
Completed billing, collections and reporting duties on daily basis
Provided scheduling and ensured timely and effective allocation of resources and calendars
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Automated office operations, managing client correspondence, record tracking and data communications
Managed office inventory and placed new supply orders
Set up new files and assigned tracking numbers
Blackhawk Transport - Owner Houston, TX, 01/2017 - Current
Collected trash from receptacles and surfaces, discreetly removing items for disposal
Washed and polished glass windows and doors to keep entryways clear and professional
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
Changed and laundered sheets, removing stains by using cleaner to restore all linens to pristine condition
Interacted pleasantly with clients and patrons when performing daily duties, which improved customer retention
Used professional cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
Organized supplies for efficient use based on expected customer needs
Swept and damp-mopped private stairways and hallways
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
Thoroughly cleaned establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment
Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily
Provided deep cleaning services for areas in need of additional sanitation
Safely used equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents
Requested maintenance orders to fix non-working equipment and address any room damage
Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.