Office Manager Resume Example
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OFFICE MANAGER
Summary
Motivated employee . Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.
Demonstrated ability to complete tasks accurately despite interruptions and competing demands.
Skills
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Experience
03/2018 - Current
Splendid Spoon － New York , NYOffice Manager
- Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications
- Automated office operations, managing client correspondence, record tracking and data communications
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives
- Automated office operations, managing client correspondence, record tracking and data communications in database and case management software
- Managed financial documentations such as expense reports and invoices
- Coordinated office activities and operations to secure efficiency and compliance with company policies
- Handled supply purchases and inventory management for office operations and equipment maintenance
- Monitored office inventory to maintain adequate supply levels and achieve timely product ordering
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Entered invoice data into company and updated details, including customer contacts and delivery dates to keep information current
- Managed office inventory and placed new supply orders
- Updated employee paperwork and records
- Set up new files and assigned tracking numbers
- Planned for major business changes including system conversions and office moves
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Completed billing, collections and reporting duties on daily basis
- Managed office inventory by maintaining documentation of stock
- Managed inventory and purchase of supplies for office operations and maintenance
01/2012 - 03/2018
Splendid Spoon － New York , NYOffice Manager
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care
- Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments
- Managed daily operations within the office by supporting continuous delivery of excellent services and care
- Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled client and leadership appointments
- Liaised directly with customers to meet needs and maintain satisfaction
- Monitored office inventory to maintain adequate supply levels and achieve timely product ordering
- Oversaw office inventory and timely reordering of supplies
- Greeted visitors promptly and directed to correct locations
- Managed inventory and purchase of supplies for office operations and maintenance
- Evaluated and identified ineffective workflow processes to devise and implement solutions which achieved greater productivity and personnel performance
- Drafted internal documents and memoranda
- Served as main point of contact for outside vendors
- Managed financial documentations such as expense reports and invoices
- Enhanced customer satisfaction ratings by resolving account issues efficiently
- Coordinated office activities and operations to secure efficiency and compliance with company policies
- Scheduled appointments and maintained master calendar
- Completed billing, collections and reporting duties on daily basis
- Provided scheduling and ensured timely and effective allocation of resources and calendars
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
- Maintained office supplies inventory by checking stock and ordering new supplies as needed
- Automated office operations, managing client correspondence, record tracking and data communications
- Managed office inventory and placed new supply orders
- Set up new files and assigned tracking numbers
01/2017 - Current
Blackhawk Transport － Houston , TXOwner
- Collected trash from receptacles and surfaces, discreetly removing items for disposal
- Washed and polished glass windows and doors to keep entryways clear and professional
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
- Changed and laundered sheets, removing stains by using cleaner to restore all linens to pristine condition
- Interacted pleasantly with clients and patrons when performing daily duties, which improved customer retention
- Used professional cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness
- Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
- Organized supplies for efficient use based on expected customer needs
- Swept and damp-mopped private stairways and hallways
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
- Thoroughly cleaned establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment
- Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily
- Provided deep cleaning services for areas in need of additional sanitation
- Safely used equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents
- Requested maintenance orders to fix non-working equipment and address any room damage
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
Education and Training
1987
Central High School CityGED
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Resume Overview
School Attended
- Central High School
Job Titles Held:
- Office Manager
- Owner
Degrees
- GED
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