LiveCareer-Resume

Office Manager resume example with 9+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Motivated employee . Recognized for assessing operational needs and developing solutions to save costs, improve revenues, and drive customer satisfaction. Resourceful and well-organized with excellent leadership and team building record.

Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

Skills
  • Administrative support
  • Cleaning methods
  • Closet detailing
  • Light fixtures and ceiling fans
  • Interior and exterior cleaning
  • Restroom detailing
  • Focused and detail-oriented
  • Polishing surfaces
  • Chemical cleaning
  • Washing windows
  • Exceptional time management
  • Mopping and buffing floors
  • Bloodborne pathogen training
  • Project management
  • Order taking
  • Lesson planning
  • Data entry
  • Equipment maintenance
  • Documentation review
  • Portioning
  • Merchandising
  • Loss prevention
  • Kitchen organization
  • Training and presentations
  • Cleaning and sanitation
  • Call center operations
  • Staffing
  • Dispatching
  • Safety and compliance
  • Account payable and receivable
  • Skill building
  • Vendor relations
  • Process and procedure development
  • Performance monitoring
  • Staff development
  • Client needs assessments
  • Master calendar management
  • Attractions and amenities knowledgeable
  • Greeting guests
  • Database entry
  • Professional and mature
  • Staff motivation
  • Cash deposit preparation
  • Data entry documentation
  • Public relations
Education and Training
Central High School Knoxville, TN, Expected in 1987 GED : - GPA :
Experience
Splendid Spoon - Office Manager
New York, NY, 03/2018 - Current
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications
  • Automated office operations, managing client correspondence, record tracking and data communications
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives
  • Automated office operations, managing client correspondence, record tracking and data communications in database and case management software
  • Managed financial documentations such as expense reports and invoices
  • Coordinated office activities and operations to secure efficiency and compliance with company policies
  • Handled supply purchases and inventory management for office operations and equipment maintenance
  • Monitored office inventory to maintain adequate supply levels and achieve timely product ordering
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
  • Entered invoice data into company and updated details, including customer contacts and delivery dates to keep information current
  • Managed office inventory and placed new supply orders
  • Updated employee paperwork and records
  • Set up new files and assigned tracking numbers
  • Planned for major business changes including system conversions and office moves
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Completed billing, collections and reporting duties on daily basis
  • Managed office inventory by maintaining documentation of stock
  • Managed inventory and purchase of supplies for office operations and maintenance
Splendid Spoon - Office Manager
New York, NY, 01/2012 - 03/2018
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care
  • Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments
  • Managed daily operations within the office by supporting continuous delivery of excellent services and care
  • Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled client and leadership appointments
  • Liaised directly with customers to meet needs and maintain satisfaction
  • Monitored office inventory to maintain adequate supply levels and achieve timely product ordering
  • Oversaw office inventory and timely reordering of supplies
  • Greeted visitors promptly and directed to correct locations
  • Managed inventory and purchase of supplies for office operations and maintenance
  • Evaluated and identified ineffective workflow processes to devise and implement solutions which achieved greater productivity and personnel performance
  • Drafted internal documents and memoranda
  • Served as main point of contact for outside vendors
  • Managed financial documentations such as expense reports and invoices
  • Enhanced customer satisfaction ratings by resolving account issues efficiently
  • Coordinated office activities and operations to secure efficiency and compliance with company policies
  • Scheduled appointments and maintained master calendar
  • Completed billing, collections and reporting duties on daily basis
  • Provided scheduling and ensured timely and effective allocation of resources and calendars
  • Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
  • Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
  • Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed
  • Automated office operations, managing client correspondence, record tracking and data communications
  • Managed office inventory and placed new supply orders
  • Set up new files and assigned tracking numbers
Blackhawk Transport - Owner
Houston, TX, 01/2017 - Current
  • Collected trash from receptacles and surfaces, discreetly removing items for disposal
  • Washed and polished glass windows and doors to keep entryways clear and professional
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures
  • Changed and laundered sheets, removing stains by using cleaner to restore all linens to pristine condition
  • Interacted pleasantly with clients and patrons when performing daily duties, which improved customer retention
  • Used professional cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
  • Organized supplies for efficient use based on expected customer needs
  • Swept and damp-mopped private stairways and hallways
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
  • Thoroughly cleaned establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment
  • Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily
  • Provided deep cleaning services for areas in need of additional sanitation
  • Safely used equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents
  • Requested maintenance orders to fix non-working equipment and address any room damage
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done

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Resume Overview

School Attended

  • Central High School

Job Titles Held:

  • Office Manager
  • Office Manager
  • Owner

Degrees

  • GED

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