office manager resume example with 19 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Highly-efficient assistant exercising advanced competencies in mathematics and finance-related initiatives, including budget creation and weekly payroll completion. Successful at coordinating, directing and executing all facets of event management, staffing and retention objectives within or below established cost projections.

Personable assistant skilled at using relationship-building to cultivate positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Detail-oriented Office Manager focused on financial improvements and efficiency. Expertise includes reporting, event and travel planning, vendor relations and budgeting. Strong manager of teams and logistics.

Dynamic Office Manager with 18 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness.

Results-oriented real estate assistant knowledgeable about wide range of loan products. Professional in working with different customers to meet individual needs and maximize bank revenue. Analytical problem-solver tenacious in pursuing sales opportunities.

  • Budgetary Planning
  • CRM and office management software
  • Training and coaching
  • Banking operations
  • Invoicing and billing
  • Project management
  • Accounts payable and receivable
  • Report writing
  • Billing
  • Scheduling and calendar management
  • DBMS
  • Event coordination
  • Proposal writing
  • Data entry
  • Senior leadership support
  • Customer relations
  • File and data retrieval systems
  • Workforce Management
  • Collaboration
  • Social media management
  • Leadership messaging and speechwriting
  • Research proficiency
  • Strategy development
  • Profit and revenue-generating strategies
  • Product and service management
  • Persuasive negotiations
  • Budgeting and P&L
  • Negotiations expert and strong deal closer
  • Recruiting and hiring
  • Established track record of exceptional sales results
  • National account management
  • Brand-building strategies
  • Prospecting skills
  • Sales presentations
  • Market intelligence
  • Energetic
  • Social media savvy
  • Sales and market development
  • Marketing strategy
  • Market research, forecasting and analysis
  • Financial records analysis
  • Resolution-oriented
  • Issue diagnosis and resolution
  • Mortgage Banking and Analysis
  • Call center background
  • Insurance policies
  • Credit and collections
  • Billing practices
  • Cash Flow and Financial Analysis
  • Loan Origination and Underwriting
  • Customer research
  • Risk management
  • Persuasion strategies
  • Familiar with locating individuals
  • Process Optimization/Improvements
Office Manager, 07/2011 - 03/2020
Stratasys Poway, CA,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Managed office budget to handle inventory, postage and vendor services.
  • Conducted staff performance evaluations to monitor progress and recommend professional development plan.
Patient Care Technician, 07/2009 - 10/2011
Adventist Health System Philadelphia, PA,
  • Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Assisted with patient admissions, discharges and transfers.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Examined and addressed lacerations, contusions and physical symptoms to assess and prioritize need for further attention.
  • Assisted patients with essential ambulatory care for transport to and from facility.
  • Delivered outstanding patient care based on physical, psychological, educational and related criteria.
  • Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Real Estate Assistant, 05/2003 - 07/2009
Aldi Tampa, FL,
  • Followed up with prospects throughout sales processes to offer assistance.
  • Organized and maintained systems to track leads coming from social media, website and other funnels.
  • Created and distributed outbound print marketing materials and advertisement copy to promote new properties.
  • Wrote purchase agreements, disclosures and other contractual documents, using DocuSign to obtain signatures and complete paperwork.
  • Located potential listings and set up meetings to capitalize on opportunities.
  • Coordinated sales listings through each stage and tracked completion for broker.
  • Acquired new customers, counseled clients and identified purchasing needs to deliver relevant real estate investments.
  • Maintained agent contacts database using Salesforce and Constant Contact.
  • Provided quick and accurate calculations, including percentages, commissions and discounts.
  • Successfully guided home buyers and sellers through sales and purchase of properties.
  • Educated clients on current real estate market and answered questions.
  • Scheduled home viewings with potential buyers.
  • Negotiated, facilitated and managed real estate transactions.
  • Answered phone calls and emails from potential and existing customers.
  • Prepared forms needed for real estate transactions, contracts, deeds, closing statements and leases.
  • Communicated with owners regarding home and loan status.
  • Cold called clients to obtain exclusives.
  • Assisted in developing marketing material for properties.
  • Developed close relationships with area realtors and promoted builders to boost referral network.
  • Managed and rented out rental properties.
  • Expanded market share by executing effective sales strategies while detailing market conditions analysis for strategic planning.
  • Developed profit and loss as well as return on investment analysis for purchases of income property.
Skip Trace Investigator, 03/2001 - 05/2004
Providian Financial City, STATE,
  • Reported results of investigations with written observations and photographs, and produced final reports.
  • Maintained organized records of all information and material pertinent to open investigations.
  • Testified under oath in administrative hearings and criminal court cases.
  • Completed comprehensive face-to-face interviews with subject, neighbors, employers, family and friends and generated detailed reports documenting investigative findings.
  • Maintained detailed case log of all cases assigned to monitor progress and completion.
  • Ran background checks of individuals to obtain data on character, financial status and personal history.
  • Developed case plans and conducted comprehensive investigation tactics to obtain necessary evidence.
  • Created and submitted analytic reports for closed cases.
Education and Training
High School Diploma: , Expected in 08/2000
Atherton - Louisville, KY
Status -
: Accounting And Business Management, Expected in
Spalding University - Louisville, KY
Status -

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Resume Overview

School Attended

  • Atherton
  • Spalding University

Job Titles Held:

  • Office Manager
  • Patient Care Technician
  • Real Estate Assistant
  • Skip Trace Investigator


  • High School Diploma
  • Some College (No Degree)

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