office manager resume example with 20+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor

Resourceful Office Manager with more than 3 years of experience optimizing office procedures and overseeing operations. Skilled in schedule management, payroll administration and business correspondence coordination. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.

  • Budgetary Planning
  • Problem Resolution
  • Administration and Reporting
  • Performance Evaluations
  • Training and Development
  • Work Planning and Prioritization
  • Team Leadership
  • Goal Setting
  • Documentation and Reporting
  • Teamwork and Collaboration
  • Employee Coaching and Motivation
  • Onboarding and Orientation
Education and Training
Enka High School Candler, NC Expected in 06/1995 High School Diploma : - GPA :
Foundation Capital - Office Manager
WA, State, 03/2020 - Current
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Interpreted and communicated work procedures and company policies to staff.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Used judgment and initiative in handling confidential matters and requests.
  • Administered payroll and maintained proper documentation of employee personnel.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Managed office inventory and placed new supply orders.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Recruited and trained new employees to meet job requirements.
  • Proposed or approved modifications to project plans.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Assigned work and monitored performance of project personnel.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Delegated work to staff, setting priorities and goals.
  • Analyzed business performance data and forecasted business results for upper management.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Produced thorough, accurate and timely reports of project activities.
The Travelers Companies - Sales Representative
Wyomissing, PA, 01/2018 - 03/2020
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed key customer relationships to increase sales.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Fostered relationships with customers to expand customer base and retain business.
  • Contacted new and existing customers to outline benefits of products.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
  • Listened to customer needs to identify and recommend best products and services.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.
Northern Light Health - Clinical Assistant
City, State, 04/1997 - 01/2018
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Recorded vital signs and medical history for 100 patients each shift.
  • Rendered high level of support to stressed patients prior to procedures, offering comfort and listening ear.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Educated patients about medications, procedures and physician's instructions.
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Assisted back office patient processes to reduce office wait times.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Prepared treatment rooms for patient examinations.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Explained treatment procedures and physicians' instructions.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Administered medications under physician's supervision.
  • Changed dressings on wounds to prevent infection and check for healing.
  • Communicated with pharmacies for prescription refills on behalf of supervising physician.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Enka High School

Job Titles Held:

  • Office Manager
  • Sales Representative
  • Clinical Assistant


  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: