LiveCareer-Resume

office manager resume example with 16+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dynamic Office Manager with over 20 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness. Resourceful and meticulous Recruiter with over 15 years of experience communicating and collaborating effectively with all levels of personnel, agencies, hiring managers and candidates to maximize talent quality. Solutions-oriented relationship builder focused on cultivating and maintaining industry partnerships to maintain consistent candidate pipeline.

Skills
  • CRM and office management software
  • Budgetary Planning
  • Project management
  • Training and coaching
  • Scheduling and calendar management
  • Expense reporting
  • Human resource management systems
  • Background checks
  • Applicant sourcing
  • State reporting procedures
  • Resume scanning
  • Microsoft Office expertise
  • Compensation Negotiation
  • Candidate pre-screening
  • Employment verification
  • Executive recruiting strategies
Education and Training
American InterContinental University Schaumburg, IL Expected in 05/2016 Masters in Healthcare Management : Health Administration - GPA :
Florida Institute of Technology-Melbourne Melbourne, FL Expected in 06/2014 Bachelor of Arts : Criminal Justice/Psychology - GPA :
Experience
Sumitomo Mitsui Banking Corporation - Office Manager
Dallas, TX, 09/2018 - Current
  • Processed financial documents, contracts, expense reports and invoices.
  • Automated office operations by managing client correspondence, records, contracts and data communications.
  • Coordinated schedules, administrative functions, quality assurance and process improvements to bolster operational output.
  • Backed up human resources department in handling benefits paperwork, employee incident reports and data entry to maximize team productivity.
  • Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations.
  • Brought in well-qualified, multifaced job candidates to fill open positions.
  • Contacted all job applicants to inform of application status.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Increased recruiting network by leveraging industry contacts and internet mining resources, including CareerBuilder, Indeed and LinkedIn.
  • Organized applicant drug tests and obtained results.
  • Built and leveraged professional network connections which provided continuous and relevant applicant sources across diverse industries and experience levels.
Ollie's Bargain Outlet - Assistant Store Manager
Mount Pocono, PA, 08/1993 - 07/2007
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Coached and developed store associates through formal and informal interactions.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
  • Recruited, interviewed and hired qualified employees to provide top-quality service.
  • Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
  • Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
  • Scheduled staff to assign employee shifts according to departmental and business needs.
New York Institute Of Technology - Office Assistant
Arkadelphia, AR, 03/2002 - 10/2005

Assisted clients with identifying barriers that could prevent them from gaining full time employment

  • Communicated duties, compensation, benefits and working conditions to all potential candidates, enabling better understanding of job expectations.
  • Brought in well-qualified, multifaced job candidates to fill open positions.
  • Contacted all job applicants to inform of application status.
  • Reviewed referral candidates and contacted qualified individuals to request applications.
  • Negotiated candidate salaries and prepared employment contracts.
  • Trained and mentored newer recruiters in successful strategies for areas such as interviewing and qualifying candidates.
  • Organized applicant drug tests and obtained results.
  • Prepared and submitted listing of qualified applicants for review and coordinated next-phase interviews with management team and potential candidate.
  • Led recruitment team and trained, mentored and developed new advisors.

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Resume Overview

School Attended

  • American InterContinental University
  • Florida Institute of Technology-Melbourne

Job Titles Held:

  • Office Manager
  • Assistant Store Manager
  • Office Assistant

Degrees

  • Masters in Healthcare Management
  • Bachelor of Arts

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