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Office Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Links
  • https://www.linkedin.com/in/jonalyn-forman-0a5305b0/
Professional Summary

Experienced Office Management and Administration Professional with over 15 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Work History
Office Manager, 01/2020 to Current
The Zebra Austin, TX,
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Completed bi-weekly payroll for 12 employees.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Performed billing, collection and reporting functions for office generating over $1.5 million annually.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Met challenging quotas for productivity and accuracy of work.
  • Coordinated special projects and managed schedules.
  • Sourced vendors for special project needs and negotiated contracts.
Project Administrator, 09/2019 to 01/2020
Dnv Gl Metairie, LA,
  • Identified and implemented strategic plans based on accurate readings of specifications and solid collaboration with project leadership.
  • Collaborated with management, technical crew members and fellow supervisors to organize efficient operations and achieve demanding schedule targets.
  • Digitally archived weekly progress and technical knowledge base photographs of all assigned projects.
  • Conducted critical pre-installation conferences with general contractors, subcontractors, consultants and manufacturer's representatives.
  • Handled scheduling of subcontractors and staff to complete projects within required timeframes.
  • Worked with stakeholders and suppliers in preparing and distributing necessary data packages, processing payment requests, RFI's, change orders, deliverables, and correspondence.
  • Issued contracts, purchase orders, and managed supplier change orders, bill, and payments.
  • Analyzed project data, developed progress reports, communicated status and priorities to management and staff.
  • Acted as liaison and coordinator for project managers, staff, engineers, and contractors.
Sr. Project Administrator, 01/2015 to 06/2019
Johns Hopkins Medicine Brandon, FL,
  • Assisted project managers in coordinating administrative functions and processes associated with executing the project plan.
  • Issued contracts, purchase orders, and managed supplier change orders, billing, and payments.
  • Identified and executed applicable company construction policies and procedures.
  • Analyzed project data, developed progress reports, communicated status and priorities to management and staff.
  • Facilitated deficiency rework and repairs during warranty period.
  • Coordinated and facilitated project meetings and captured meeting minutes.
  • Acted as liaison and coordinator for project managers, staff, engineers, sales team, contractors, and homeowners.
  • Performed project and contract closeouts and development of lessons learned.
  • Trained incoming project administrators and assistant project managers.
Owner, 01/2004 to 01/2015
Blackhawk Transport Youngstown, OH,
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Enhanced operational efficiency and productivity by managing budgets and accounts.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Input income and expense details into Quickbooks to track business finances and address variances.
  • Reconciled daily sales, returns and financial reports with Quickbooks.
  • Discovered areas of improvement by generating monthly operational and sales reports.
  • Maintained up-to-date administrative records to monitor operational conditions.
Education
MBA: Business Administration, Management, Expected in 08/2021
to
Western Governors University - Salt Lake City, UT
GPA:
Bachelor of Science: Business Administration, Management, Expected in 08/2020
to
Western Governors University - Salt Lake City, UT
GPA:
Associate of Arts: Education, Expected in 05/2013
to
Truckee Meadows Community College - Reno, NV,
GPA:
Certifications
  • Micro-Credential in Marketing
  • Micro-Credential in Human Resources Management
  • Micro-Credential in Applied Business Skills
  • Micro-Credential in Business Essentials

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Resume Overview

School Attended
  • Western Governors University
  • Western Governors University
  • Truckee Meadows Community College
Job Titles Held:
  • Office Manager
  • Project Administrator
  • Sr. Project Administrator
  • Owner
Degrees
  • MBA
  • Bachelor of Science
  • Associate of Arts