Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Organized Office Manager and Bookkeeper with 12 years of experience optimizing productivity, efficiency and service quality. Highly dependable, ethical and reliable with proficiency in Quickbooks and document management. Adept at supporting key leadership with advanced organizational, technical and business acumen. Collaborative and driven with skill in ensuring operational and service excellence.

Skills
  • Accounts payable and receivable
  • Problem resolution
  • Senior leadership support
  • Bookkeeping operations
  • GL reconciliation
  • Payroll operations
  • Excel spreadsheets
  • QuickBooks
  • Strong interpersonal skills
Experience
12/2018 to 04/2020 Office Manager True Value Company | Cary, IL,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
  • Processed invoices and checks, and maintained daily cash logs and deposits.
  • Handled AP, ledger, reconciliation and statement requirements to maintain records accuracy, integrity and compliance.
  • Reviewed transactions, issued checks and updated ledgers and budgets.
  • Managed office inventory and placed new supply orders.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Wrote professional business correspondence to maintain strong line of communications.
03/2012 to 02/2017 Office Manager True Value Company | Harvard, IL,
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Managed office inventory and placed new supply orders.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Managed office budget to handle inventory, postage and vendor services.
  • Conferred with business leaders to evaluate needs and strategize operational improvements.
  • Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Created training program for new office employees, decreasing training time.
  • Maintained full compliance when executing and tracking bank reconciliations, A/P, invoicing, billing and collections.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
  • Maintained account books and accounting systems with accuracy by entering data precisely and proofreading.
  • Followed detailed end-of-month accounting procedures to verify proper balancing of accounts and readiness for new month.
  • Tracked employee time and attendance for payroll.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Processed customer payments and set up payment plans.
  • Maintained accuracy when reviewing and reconciling general ledger.
  • Prepared and mailed client invoices within expected timeframes to promote likelihood of on-time payments.
05/2008 to 02/2012 Administrative Assistant Radial Commerce, Inc | Pueblo, CO,
  • Organized and maintained filing and document management systems by coordinating, archiving and purging files.
  • Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
  • Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
  • Corresponded daily with clients, insurance adjusters, doctors and attorneys.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Responded to client calls and inquiries to deliver applicable information.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Handled clerical needs of busy legal firm with more than 8 attorneys and staff.
  • Scheduled, adjusted and changed appointments for 3 attorneys.
  • Organized and filed loose-leaf paperwork and documentation.
  • Reviewed files to check for complete and accurate information.
  • Retrieved requested files and delivered to appropriate personnel.
  • Updated daily logs for tracking file movements.
  • Pulled files for staff, management and third-party requests.
  • Gained advanced knowledge of file intake, classification and management processes.
  • Sorted incoming paperwork and filed in employee folders.
  • Collected, sorted and distributed incoming mail and packages.
  • Managed high volume of letters, memoranda, invoices and documents.
Education and Training
Expected in Associate of Applied Science | Respiratory Therapy Community College of Philadelphia, Philadelphia, PA, GPA:
Expected in 06/2007 High School Diploma | Timber Creek Regional High School, Erial, NJ GPA:
Expected in Bachelor of Science | Business Marketing Gwynedd Mercy University, Gwynedd Valley, PA GPA:

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Resume Overview

School Attended

  • Community College of Philadelphia
  • Timber Creek Regional High School
  • Gwynedd Mercy University

Job Titles Held:

  • Office Manager
  • Office Manager
  • Administrative Assistant

Degrees

  • Associate of Applied Science
  • High School Diploma
  • Bachelor of Science

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