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Office Manager Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Experienced Office Manager with strength in managing multiple projects simultaneously and fostering cohesive staff. Dependable administrator skilled at managing diverse needs in challenging, fast-paced environments. Friendly and energetic professional with remarkable communication and prioritization skills.

Skills
  • Expense reporting
  • Account reconciliation
  • Policy and procedure modification
  • Documentation and control
  • Team building
  • Organizational skills
  • Excellent multi-tasking ability
  • Clear oral/written communication
  • Administrative support
  • Workflow planning
  • Performance improvement
  • Staff management
  • Office management
  • Scheduling
  • Friendly nature
  • Data entry
Work History
06/2019 to Current Office Manager Turning Point Therapeutics, Inc. | Miami, FL,
  • Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments and arranging transportation.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Promoted sales by acquiring product knowledge and providing product solutions to customers.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Managed and completed paperwork and overall office administration operations.
  • Kept team efficient and on-task by maintaining well-stocked and organized supplies.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team efficiency.
  • Assisted manager in all aspects of business operations.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Communicated proactively with supervisors and immediately explained issues to ensure appropriate solutions.
  • Performed market analysis, assessing opportunities and collecting competitor intelligence.
  • Worked closely with coworkers to strategically plan for company growth.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Assessed sales opportunities, collected competitor information and performed detailed market analysis.
  • Greeted guests in with friendliness and professionalism.
  • Created polished and error-free correspondence to meet organizational needs and enhance communication between stakeholders.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Produced highly accurate internal and external letters and memoranda.
  • Attended to office operations and required paperwork.
  • Provided accurate and effective product solutions to customers and promoted sales.
  • Participated in strategic planning for company growth.
10/2017 to 06/2019 Sales Associate Symphony | New York, NY,
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers by answering questions and fulfilling requests.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Answered questions about store policies and concerns to support positive customer experiences.
06/2016 to 08/2018 Camp Counselor Des Plaines Park District | Des Plaines, IL,
  • Watched participants to spot difficulties and provide aid, stopping activities and offering medical assistance.
  • Instructed participants on safety techniques and specific activity requirements.
  • Drove engagement and outreach with special events focused on bringing in new users.
  • Enhanced activity strategies to help users of different ability levels engage in activities.
  • Collaborated with other camp counselors to create atmosphere of fun and learning.
  • Provided first-aid for accidents and injuries or during emergency situations.
  • Maintained safety, security, and cleanliness of facility, equipment and vehicles.
  • Taught campers various skills, including how to safely start campfires, how to rock climb and methods to avoid poisonous outdoor plants.
  • Developed strong working relationships with campers, parents or guardians and other counselors through effective communication and active listening skills.
  • Developed stimulating and age-appropriate arts and crafts activities.
  • Adhered to all emergency procedures associated with camp program.
09/2015 to 10/2017 Sales Associate Tegna | Washington, DC,
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Counted cash in register drawer at beginning and end of shift.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Reviewed and resolved differences between accounting information and cash drawer.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Assisted customers by answering questions and fulfilling requests.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Educated customers on promotions to enhance sales.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Reviewed weekly sales circulars and monitored price changes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Expected in 05/2015 High School Diploma | Manhasset Secondary School, Manhasset, NY GPA:
Expected in | Business Administration Nassau Community College, Garden City, NY GPA:
Expected in | Marketing Hofstra University, Hempstead, NY GPA:
Expected in 05/2020 Certificate | Paralegal Studies Hofstra University, Hempstead, NY GPA:

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87Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos
  • Word Choice

Resume Overview

School Attended
  • Manhasset Secondary School
  • Nassau Community College
  • Hofstra University
  • Hofstra University
Job Titles Held:
  • Office Manager
  • Sales Associate
  • Camp Counselor
  • Sales Associate
Degrees
  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)
  • Certificate

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