Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Accomplished and energetic individual with a solid history of achievement in administrative work. Motivated leader with strong organizational and prioritization abilities. Seeking a career in a professional environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization.
Skills
CRM and office management software
Training and coaching
Customer relations
A/P and A/R Payroll and benefits
Senior leadership support
Scheduling and calendar management
Data entry
Event coordination
Expense reporting
Billing
Administrative support
Relationship development
Supervision
Organization
Team management
Bilingual Spanish and English
Rapid data entry
Experience
08/2018 to CurrentOffice ManagerTwo Men And A Truck | Arlington, TX,
Supported Sales Managers and New Home Consultants with smooth and efficient clerical support.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Oversaw office inventory and timely reordering of supplies.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Collaborated closely with Sales Manager to effectively smooth and improve office operations.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Deposit weekly deposits for homes on contract and closing.
Handled all scheduling and managed timely and effective allocation of resources and calendars.
04/2015 to 08/2018Office ManagerTwo Men And A Truck | Cincinnati, OH,
Oversaw daily operations for three primary care offices and pharmacy.
Credentialed oncoming physicians, nurse practitioner's, and physician assistants.
Maintained CAQH up to date with physician license information.
Processed payroll for all employees.
Approved paid time off for physicians and administrative staff.
Daily bank deposits of copays collected.
Processed reimbursement for physicians continuing education costs.
Planned and executed successful corporate meetings, lunches and special events for groups of up to 25.
Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
Oversaw office inventory and timely reordering of supplies.
Collaborated closely with Medical Directors to effectively smooth and improve office operations.
Conducted annual performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
Mitigated regulatory risks by guaranteeing program requirements adhered to OSHA compliance standards.
Completed quarterly office meetings.
Strengthened community outreach by coordinating fundraisers, including managing marketing, vendor relations and volunteer supervision processes.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Communicated with patients to resolve inquiries, schedule appointments and address billing questions.
Handled all scheduling and managed timely and effective allocation of resources and calendars.
Updated employee paperwork and records.
Directed team of 20 administrative professionals to meet team needs in fast-paced environment.
Developed and actualized plans to streamline patient flows, increase office and patient care efficiency and generate new revenues.
Recruited, trained and developed dynamic administrative team and physicians.
Planned for major business changes, including system conversions and office moves.
Reduced financial discrepancies by accurately managing accounting documentation in eclinical works software while maintaining case costs and billing processes.
Proactively identified and solved complex problems that impact management and business direction
Streamlined operational efficiencies by providing timely computer diagnosis and repair.
Oversaw all day-to-day office operations, such as answering and forwarding calls and creating business letters and records.
Generated financial reports for management review.
Liaised with provider reps, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
04/2013 to 06/2014Team CoordinatorOlsson Associates | Lincoln, NE,
Assigned new patients to nursing assistants based on area coverage.
Performed data entry, processed time cards and validated documentation for billing and payroll.
Cultivated key relationships with assisted living facilities for operational and logistical support.
Managed employee scheduling and kept track of important dates, including deadlines and meetings.
Reviewed course logs to ensure that registered nurses had attended all mandatory meetings.
Created electronic and paper chart for new hospice patients.
Managed office/patient inventory and placed new supply orders.
Conducted weekly meetings with clinical staff to review changes with patients, sign new orders, and release death certificates.
Entered plan of care's, reconciliation notes, and field staff updates in EMR system.
Set meetings with hospital physicians who have admitted our patients to sign plan of care's created at ER admission.
Reviewed volunteer applications, set start date, and assigned them to departments where needed.
Education and Training
Expected in 03/2018Bachelor of Arts | Healthcare AdministrationKeiser University, Fort Lauderdale, FLGPA:
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