office manager resume example with 8+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
I have lived in this community for 13+ years with no intention of relocating, which I feel is a contribution to any potential employer. I have a strong work ethic as can be attested by previous supervisors. I am punctual and reliable, as well as being open-minded and willing to learn new tasks. I have exemplary organizational skills and bring a positive can-do attitude while providing special attention to detail-oriented work.
Skills
Excel
QuickBooks
Scheduling and calendar management
Accounts payable and receivable
Senior leadership support
Customer relations
Data entry
Warehouse Auditing/Inventory
Invoicing and billing
Microsoft Office
POS Systems
Experience
07/2022 to CurrentOffice ManagerJbt Corporation | Kingston, NY,
Analyzed business performance data and forecasted business results for upper management.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Automated office operations for managing client correspondence, payment schedules and data communications.
Monitored payments due from clients and promptly contacted clients with past due payments.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Used judgment and initiative in handling confidential matters and requests.
Resolved customer inquiries and complaints requiring management-level escalation.
Managed office budget to handle inventory, postage and vendor services.
Reviewed files and records to obtain information and respond to requests.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Coded and entered daily invoices with in-house accounting software.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Administered payroll and maintained proper documentation of employee personnel.
Managed office inventory and placed new supply orders.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
08/2021 to 09/2021Office ManagerJbt Corporation | Richmond, VA,
Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Updated details in company database by keying in customer contacts and delivery dates.
Managed office inventory
Advised new supply orders as needed.
Handled scheduling and managed timely and effective allocation of resources and calendars.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Elevated customer satisfaction ratings by resolving client and case issues effectively.
Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
Wrote professional business correspondence to maintain strong line of communications.
Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
Conferred with business leaders to evaluate needs and strategize operational improvements.
Processed both outgoing and incoming payments and invoices.
Supported clerical and administrative needs of senior department staff.
Entered invoices into account software, updated accounts and identified aging balanced ready for collections activities.
Kept records current and accurate with skilled reconciliations and variance resolutions.
Resolved billing discrepancies by completing detailed research and analysis and documented client rebate discounts and reserve fund records.
Prepared weekly payroll for team of salaried and hourly employees.
Collaborated with billing and account management departments to implement corporate collection policies in accordance with cross-functional objectives.
Gathered data and uncovered fraud, embezzlement or liabilities during auditing procedures.
06/2013 to 08/2021Senior Accounting ClerkScentsy | Lincoln, NE,
Reconciled accounts quickly, accurately and efficiently.
Researched and tracked accounting or documentation problems and discrepancies.
Entered key financial transaction data into database.
Prepared and maintained accounting documents and records for Hi-Desert Publishing Co.
Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Prepared month-end closing entries for detailed reporting and recordkeeping.
Communicated with vendors and clients to facilitate timely payments and reduce outstanding accounts receivable.
Coded invoices and other records to maintain organized and accurate records.
Balanced reports and batch summaries to submit for approval.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Maintained process documentation for financial department operations.
Assisted in other departments as necessary.
Recorded monthly warehouse inventory; printing plates, paper rolls, ink levels, and necessary administrative supplies.
Took monthly inventory of warehouse
Education and Training
Expected in 06/1983 to to Certificate For Administrative Secretarial Studies | Secretarial Studies And Office AdministrationSawyer Business College, Anaheim, CA, GPA:
Expected in to to | General StudiesOrange Coast College, Costa Mesa, CAGPA:
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Resume Overview
School Attended
Sawyer Business College
Orange Coast College
Job Titles Held:
Office Manager
Office Manager
Senior Accounting Clerk
Degrees
Certificate For Administrative Secretarial Studies