LiveCareer-Resume

office manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Energetic Office Manager with 20 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist, and leader in blending advanced organizational, technical and business acumen. Crucial assistance to office staff and customers with eagerness and attentiveness.

Proven history of helping modernize offices while maintaining financial recordkeeping. Capable Accounting Assistant skillful in data collection and analysis with meticulous eye for detail. Known for strong general ledger accounting, account reconciliation, and audit support.

Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.

Talented tax preparation professional with expertise in completing returns accurately and efficiently.

Currently attending Walden University for Master in Accounting major.

Skills
  • Customer relations
  • Training and coaching
  • Accounts payable and receivable
  • Problem resolution
  • Workforce Management
  • Data entry
  • Budgetary Planning
  • Expense account management
  • Payroll processing
  • Collections and invoice processing
  • Account evaluation
  • Month-end documentation
  • Documentation filing
  • Tax consulting
Experience
Office Manager, 10/2011 - Current
Mastec Ennis, MT,
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
  • Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
  • Mitigated regulatory risks by guaranteeing program requirements met compliance standards.
Tax Preparer Assistant, 02/2022 - 04/2022
H&R Block, Inc. Hilliard, OH,
  • Stored copies of completed returns and related documents according to company procedures and business regulations.
  • Supported work of senior-level accounting and tax preparation professionals to maximize office productivity.
  • Assisted small businesses and individual clients with filling out tax forms and electronically filing tax returns.
Assistant Store Manager, 12/2008 - 11/2011
Whole Foods Oxnard, CA,
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Store Manager, 04/2002 - 11/2008
Stanton Optical Boca Raton, FL,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Boosted sales by 200% by cultivating customer rapport and delivering superior customer service.
Store Owner, 01/2000 - 03/2002
Stanton Optical Chico, CA,
  • Increased business by developing new marketing and promotional strategies.
  • Controlled shrinkage and product loss with effective monitoring and inventory management systems.
  • Directed and managed employees to consistently meet performance targets.
  • Managed operations budgeting, accounts payable and accounts receivable, and payroll.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Store Manager, 08/1997 - 01/2000
Young's Market City, STATE,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
Education and Training
Master of Science: Accounting, Expected in 03/2023
-
Walden University - Minneapolis, MN
GPA:
Status -
Bachelor of Science: Business Administration And Management, Expected in 05/1999
-
University of Central Florida - Orlando, FL
GPA:
Status -
Associate of Arts: Business Administration And Management, Expected in 05/1997
-
Valencia College - Orlando, FL
GPA:
Status -
Languages
English :
Full Professional:
Negotiated :
:
Vietnamese :
Native/ Bilingual:
Negotiated :
:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Walden University
  • University of Central Florida
  • Valencia College

Job Titles Held:

  • Office Manager
  • Tax Preparer Assistant
  • Assistant Store Manager
  • Store Manager
  • Store Owner
  • Store Manager

Degrees

  • Master of Science
  • Bachelor of Science
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: