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Office Manager Resume Example

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OFFICE MANAGER
Summary

I love working with people. I take pride in everything I do. I'm honest. I'm friendly and get along with everyone. I'm a quick thinker especially with problems. I'm punctual. Hard working. And everything in between.

Efficient Administrative Assistant with [Number] years of experience assisting in daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives, including budget creation and payroll processing. Successful at coordinating, directing and executing all facets of event management, staffing and retention objectives within or below established cost projections.

Highly-efficient [Job Title] exercising advanced competencies in mathematics and finance-related initiatives, including budget creation and [Timeframe] payroll completion. Successful at coordinating, directing and executing all facets of event management, staffing and retention objectives within or below established cost projections.

Skills
  • Budgetary Planning
  • CRM and office management software
  • Customer relations
  • Billing
  • Invoicing and billing
  • Banking operations
  • Expense reporting
  • Accounts payable and receivable
  • Data entry
  • Microsoft Office
  • Scheduling and calendar management
  • Workforce Management
Experience
05/1996 to Current
Office ManagerCompany Name － City, State
  • Increased office organization by developing filing system and customer database protocols.
  • Managed daily operations within [Type] office by supporting continuous delivery of excellent services and care.
  • Managed $[Amount] office budget to handle all needs, including inventory, postage and vendor services.
  • Wrote professional business correspondence to maintain strong line of communications.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Managed office inventory by maintaining documentation of stock.
  • Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Supported [Job title]s and [Job title]s with smooth and efficient clerical support.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Collaborated closely with [Job title] to effectively smooth and improve office operations.
  • Handled supply purchases and inventory management for office operations and equipment maintenance.
  • Organized patient files and streamlined operations to improve efficiency.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Quoted and prepared proposals for business services such as [Type] and [Type].
10/2017 to 01/2020
Customer Service AssociateCompany Name － City, State
  • Educated customers on special pricing opportunities and company offerings.
  • Trained [Number] new employees each [Timeframe] in procedures and policies in order to maximize team performance.
  • Delivered service and support to each customer, paving way for future business opportunities.
  • Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
  • Shared detailed information regarding [Product or Service] options to help customers make decisions.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Upheld privacy and security requirements established by [Type] regulatory agencies.
03/2016 to 10/2018
Sandwich ArtistCompany Name － City, State
  • Organized food preparation stations and replenished supplies regularly.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Assisted customers, including answering questions and preparing orders.
  • Quickly prepared accurate orders within expected [Number]-minute timeframe.
  • Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Used [Type] system and cash register to receive payments by cash, check, credit card and voucher.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Verified orders and bagged items for easy transport.
  • Organized food items on serving trays and in carry-out packages.
  • Monitored and counted food stock and supplies to reorder on time.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Completed opening, closing and shift change tasks to promote store efficiency.
Education and Training
05/1994
Medical : Medical AssistingLakeshore Technical College － City, State
Associate of Arts: Dental AssistingLakeshore Technical College － City, State
05/1995
Associate of Applied Science: Dental AssistingLakeshore Technical College － City, State
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Resume Overview

School Attended

  • Lakeshore Technical College

Job Titles Held:

  • Office Manager
  • Customer Service Associate
  • Sandwich Artist

Degrees

  • Medical : Medical Assisting
    Associate of Arts : Dental Assisting
    Associate of Applied Science : Dental Assisting

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