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Office Manager Resume Example

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OFFICE MANAGER
Summary
Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Committed to delivering high quality results with little supervision.
Highlights
  • Microsoft Office (Excel, Word, Publisher, PowerPoint), Microsoft Outlook, Dynamics, QuickBooks, Internet
  • Typing speed of 65 wpm
  • Windows 95, 98, NT, 2000, ME, XP and Mac.
Accomplishments
Developed advanced physical filing system to handle high-volume paperwork needs for growing department. Operated over 30 incoming phone lines and properly directed all calls.
Experience
Office Manager06/2015 to 10/2015Company NameCity, State
  • responsible for answering all incoming phone lines, taking verbal and written messages, monthly accounting reports, scheduling clients, faxing and making copies, input invoices into Quickbooks, create and send statements, gave paintless dent removal estimates, as well as many other everyday duties.
  • Interaction with the public as well as maintaining a pleasant and professional appearance for the company and its office.
Administrative Assistant03/2014 to 06/2016Company NameCity, State
  • Finance responsible for creating, preparing, and filing contracts, answered multiple phone lines, prepared and assisted customers on purchasing a vehicle, tag and title, filing any other appropriate documents, obtaining confidentiality of clients and their information, submitted paperwork to the financial institutions.
  • Responsible for answering 4+ incoming phone lines, directing all inbound phone calls, taking both verbal and written messages and delivering them to the proper recipient, directed incoming guests to the proper locations in the building.
  • I am responsible for taking customers payments for their service that was being performed, and receiving the clients payment for the parts that they purchased.
  • I also complete and post deal transactions so the client can fully complete their vehicle purchase.
  • I close cash, check, credit, and fleet tickets in the POWER system.
  • I receive tag and titles for clients that recently bought a car, truck or van within the company.
  • Faxing documents, making copies, also any other clerical duties.
  • I handle the incoming and outgoing mail and make sure it gets to the right destination within the three buildings.
  • Interaction with the public as well as maintaining a pleasant and professional appearance for the company and its office.
Administrative Assistant02/2013 to 04/2013Company NameCity, State
  • responsible for filing participants claims in the correct folder in the correct draw.
  • Taking verbal and written messages for the correct managers and delivering to their desk in a timely manner.
  • I was responsible for doing quarterly and monthly reports for RCTAA and waivers.
  • Faxing and making copies and sending them to the correct caseworker involved in the case.
  • Also, keeping the office maintained and in an appropriate appearance.
  • Fixing any mistakes that I was asked to in any waivers.
  • Completing different projects that were given to me.
  • I was also involved in Microsoft documents all day including date entry, charts, emails, etc.
Shampoo Assistant / Housekeeping07/2010 to 11/2010Company NameCity, State
  • responsible for shampooing clients before a hair appointment as well.
  • as maintaining a clean, safe and presentable salon at all times.
  • Interaction with the public as well as with other employees at all times
Customer Service Cashier06/2009 to 10/2009Company NameCity, State
  • responsible for preparing and serving food to patrons, cash handling.
  • experience with drops and shift counts.
  • Interaction with the public and problem solving / customer service.
  • skills.
Administrative Assistant/ Switchboard Operator06/2008 to 12/2011Company NameCity, State
  • responsible for answering 5+ incoming phone line, directing inbound phone calls, taking both verbal and written messages and delivering them to the proper recipient, directed incoming guests to the proper locations in the building, responsible for scanning and making copy of documents, filing documents, faxing paperwork as well as responsible for opening and distributing incoming mail for 23 companies and handling all outbound mail.
  • Interaction with the public as well as maintaining a pleasant and professional appearance for the company and its office.
Education
Bachelor of Science: Legal Studies 2020Kaplan UniversityCity, State, United States
Paralegal
June 2010McDonough High SchoolCity, StateActivities: Soccer, Cheerleading, Track and Field, Volleyball, Softball, Also Dirt Track Racing
Skills
accounting, cash handling, cashier, charts, clerical, contracts, making copies, customer service skills, detail oriented, directing phone lines, faxing, filing, leadership, Mac, Excel, mail, Microsoft Office, Microsoft Outlook, PowerPoint, Publisher, Word, Organizational skills, problem solving, purchasing, QuickBooks, receiving, scanning, scheduling, typing speed 65 wpm,
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Resume Overview

School Attended

  • Kaplan University
  • McDonough High School

Job Titles Held:

  • Office Manager
  • Administrative Assistant
  • Shampoo Assistant / Housekeeping
  • Customer Service Cashier
  • Administrative Assistant/ Switchboard Operator

Degrees

  • Bachelor of Science : Legal Studies 2020
    June 2010

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