Office Manager Resume Example
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OFFICE MANAGER
Professional Summary
Experienced Office Management and Administration Professional with 20 years of experience optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Skills
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Work History
Office Manager, 10/2015 to Current
Universal Forest Products, Inc. – Belchertown , MA
Universal Forest Products, Inc. – Belchertown , MA
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Completed bi-weekly payroll for 8 employees.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Created and finalized contracts for Race Prep jobs with customers.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Worked and maintained Quick Books on a daily basis.
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
- Handled all incoming business and client requests for information.
- Compared vendor prices to ensure optimal savings.
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records for races.
- Sourced vendors for special project needs and negotiated contracts.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Prepared vendor invoices and processed incoming payments.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
- Constructed new payment systems for online orders to optimize website shopping and boost sales.
- Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
- Received, screened and routed incoming calls.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed and coordinated complete pre-run and race logistics, including chase crews.
EMT, 03/2000 to 06/2014
Lehigh Valley Hospital & Health – Dickson City , PA
Lehigh Valley Hospital & Health – Dickson City , PA
- Executed well-informed critical decision making in high-pressure situations.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with lucid patients to gather incident and medical history information.
- Assessed situation severity of emergent medical incidents and provided care accordingly.
- Demonstrated strong commitment to quality care through continuous training and development.
- Operated emergency vehicles to transport critical patients.
- Evaluated patient vital signs and status to determine care needs.
- Monitored patient status during ambulance transport and transfer.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Administered tests and medication to stabilize patients in field or in transit.
- Served as principal liaison between emergency medical response department and other city departments, public organizations and private agencies.
- Communicated road closures and other obstacles to response team.
- Communicated with traumatized and injured people to determine medical needs, fire origins and number of persons in need of rescue.
- Responded to fire, crash and rescue calls.
- Promoted teamwork, communication and conflict resolution among shifts, districts and other departments and agencies.
Police Officer, 09/1996 to 01/2001
City Of Casper – Casper , WY
City Of Casper – Casper , WY
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Determined appropriate course of criminal prosecution by analyzing and evaluating information.
- Responded quickly to suspected bomb threats and evacuated buildings to search for explosive devices.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Actively patrolled assigned areas to prevent and detect roadway crimes.
- Delivered expert courtroom testimony to support criminal cases across Los Angeles.
- Evaluated complaint and emergency-request information to determine response requirements.
- Checked all vehicle equipment for proper functioning prior to use.
- Developed efficient organizational system for case records, reports, logs and agendas.
- Conducted thorough investigations of serious injury and fatality traffic accidents.
- Assisted in special investigations and crime prevention programs.
- Secured crime scenes, gathered evidence and questioned witnesses.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Obtained information from arrested subjects to conduct debriefings.
- Maintained tight controls during static and mobile surveillance operations to ensure validity and usefulness of evidence collected.
- Apprehended suspects, read Miranda Rights and transported offenders to jail.
Education
High School Diploma: 1991
Bonita High School - City, State
Bonita High School - City, State
- Graduated with 4.0 GPA
Emergency Medical Technology, Admistration of JusticeCitrus College - City, State
Associate of Science: ParamedicNCTI - City, State
Racing, motorcross, and UTV's
I have raced motorcross in the past and still ride today, still have a few bikes and a Razor that I enjoy with the family in the desert or the dunes.
Professional References
Tim Scalzo VP of GNS Race Prep
18630 Collier Ave Unit P
Lake Elsinore CA 92530
(949)842-8146
timscalzo@gmail.com
Victor Gruber Pres of GNS Race Prep
18630 Collier Ave Unit P
Lake Elsinore CA 92530
(714) 791-3289
victorgruber@me.com
Lauree Adair
1525 Sycamore Canyon Rd
San Dimas Ca 91773
(909)599-9681
sycamorecanyonec@aol.com
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Resume Overview
School Attended
- Bonita High School
- Citrus College
- NCTI
Job Titles Held:
- Office Manager
- EMT
- Police Officer
Degrees
- High School Diploma : 1991
Emergency Medical Technology, Admistration of Justice
Associate of Science : Paramedic
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