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Office Manager Resume Example

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OFFICE MANAGER
Summary

Dependable and personable Medical Office professional with a four-year track record of providing organization and structure in medical office environments. Strong knowledge of medical terminology, billing processes, and patient chart management.

Skills
  • Advertising
  • Billing
  • Data entry
  • Disease management
  • Financial
  • Regulatory compliance
  • Microsoft Office
  • Phlebotomy
  • Sales
  • Scheduling
  • Supervision
Experience
Company Name | City, StateOffice Manager01/2019 - Current
  • Managed monthly $30,000 office budget to handle all needs, including inventory, postage, and vendor services.
  • Created and managed electronic customer records, encompassing data entry, and administrative functions related to billing and accounts receivable.
  • Automated office operations, managing client correspondence, record tracking, and data communications in database and case management software.
  • Liaised between patients and doctors, completing comprehensive assessments and recording medical information to achieve recovery goals.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation, and revenue-focused activities.
  • Utilized platforms such as Facebook and Instagram on a regular basis.
Company Name | City, StateTerritory Manager06/2018 - 12/2018
  • Assessed client needs and sells appropriate products.
  • Scheduled appointments with medical professionals to sell specific products.
  • Achieved territory, individual and company goals for call metrics, sample distribution, market share, and sales.
  • Educated clients on product benefits and provided demonstrations.
  • Implemented and developed strategic business plans.
Company Name | City, StateMedical Assistant04/2016 - 06/2018
  • Conducted patient interviews to gather health history, vital signs, and information about current medical issues.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients, and ordering supplies.
  • Educated patients about medications, procedures, and physician's instructions.
  • Maintained a clean and organized work area with adequate supplies and reagents.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
Company Name | City, StateService Desk Manager04/2010 - 12/2013
  • Trained 15 employees on best practices and protocol while managing teams to ensure optimal productivity.
  • Inspected equipment daily to identify and report wear, damage, or malfunctions.
  • Communicated with patrons in the fitness floor area to build a positive atmosphere and offer exercise and equipment instructions.
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process.
  • Managed all front desk operations for busy high-volume fitness club.
  • Responded immediately and expertly to emergencies inside the facility and in the surrounding area, kept facility free from unauthorized entry, enforced gym guidelines, and documented accidents.
  • Conducted tours for new and potential members, discerned fitness needs, explained options for meeting needs, clearly explained membership terms, and encouraged guests to join.
Education and Training
Western Carolina UniversityMasters in Health Science, Education
University of North Carolina WilmingtonBachelor of Science of Exercise Science2016Experienced Office Manager with a demonstrated history of working in medical and health and fitness fields.
American Heart Association CPR AED2019
National Phlebotomy Certification2016
Websites, Portfolios, Profiles
  • https://www.linkedin.com/in/alexis-walker-5044969a/
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Resume Overview

School Attended

  • Western Carolina University
  • University of North Carolina Wilmington

Job Titles Held:

  • Office Manager
  • Territory Manager
  • Medical Assistant
  • Service Desk Manager

Degrees

  • Masters in Health Science, Education
    Bachelor of Science of Exercise Science
    American Heart Association CPR AED
    National Phlebotomy Certification

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