Highly qualified, detail-oriented and hardworking. Proficient with case management and client relations. Innovative and defined by ability to rapidly understand new technologies and gain new skill sets. Seeking to bring an understanding of changing business processes to a collaborative position.Exceptionally organized and efficient Office Manager with over five years experience in the office environment. Seeking a challenging role in office administration. Detail-oriented Office Manager focused on the finance sector seeks position at a top-20 firm. Expertise includes reporting, event and travel planning, vendor relations and budgeting.
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Opened new customer accounts, including checking, savings and lines of credit.Balanced daily cash deposits and bank vault inventory with a zero error rate.Processed cash withdrawals.Trained employees on cash drawer operation. Adhered to Randolph Brooks security and audit procedures.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Loaded consumer loan applications into the Randolph Brooks loan processing program.Examined checks for identification and endorsement.Processed treasury, tax and loan payments.Maintained confidentiality of bank records and client information. Directed specific questions to appropriate branch personnel. Delivered prompt, accurate and excellent customer service.
Coursework included: Infection control; Enteral nutrition; ostomy care; respiratory care and suctioning; preoperative nursing care; postoperative nursing care; specimen collection; urinary catheter management; wound and pressure ulcer care; heath assessment; disease process; diabetes care; Respiratory care.
Business Management GPA: 3.56 Coursework includes: Entrepreneurial Management; Economics; Accounting; Japanese; Organizational Behavior; Human Resource Management; Business Law
coursework included: Abnormal Psychology; Anatomy; Chemistry; Biology; Minor in Psychology
3.0 GPA; Academic Achievement Award; Coursework in: Wellness program foundation; Biology; fitness training; Nutrition; Anatomy and physiology
Transitions Nurse Aide Training Program; Ohio Department of Health State Tested Nurse Aide (STNA). Coursework included: patient safety; communication; infection control; patient rights; Data collection;basic nursing skills;disease process; mental health; personal care; care impaired; older adult growth and development
Accounts Payable, Billings, cash handling, client, Customer satisfaction, database, dental assistants, insurance, leadership, Market Research, marketing strategies, marketing, Access, Microsoft Excel, Excel, Microsoft Office Suite, office, Microsoft Outlook, Outlook Express, PowerPoint, Word, MS, Office Management, Team Player,Healthcare: intravenous therapy, MEDISOFT, computerized charting, great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills
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