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Office Manager Resume Example

Resume Score: 85%

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OFFICE MANAGER
Professional Profile

Highly qualified, detail-oriented and hardworking. Proficient with case management and client relations. Innovative and defined by ability to rapidly understand new technologies and gain new skill sets. Seeking to bring an understanding of changing business processes to a collaborative position.Exceptionally organized and efficient Office Manager with over five years experience in the office environment. Seeking a challenging role in office administration. Detail-oriented Office Manager focused on the finance sector seeks position at a top-20 firm. Expertise includes reporting, event and travel planning, vendor relations and budgeting.

Qualifications
  • Microsoft Office Suite: Word, Excel, Access, PowerPoint, Outlook Express
  • Proven leadership abilities Microsoft Excel; Accounts Payable/Receivable's; Customer satisfaction; Statement
  • Billings; International and Domestic Experience; Microsoft Excel, Microsoft Outlook, MS
  • Word, Team Player, Market Research; cash handling; data handling, magnificent drive to get
  • projects completed, natural leader, assertive, charming, and warm, loves change and
  • variety and dealing with the public, natural talent for getting people fired up or ready for action
  • Critical thinking


  • Managing multiple priorities
  • PowerPoint
Relevant Experience
  • Demonstrated ability to interact;Accounts payable/Receivable;Business Development Management; Cold calling;proficient in Excel; Credit and collections; Outstanding interpersonal skills; Customer Needs assessment; Strong verbal communication; Customer Satisfaction;Issue resolution; Statement Billings; Quick learner;Weekly payroll.
Experience
Office Manager
August 2005 to May 2010
Ohio Valley Endodontic - Milford, OH
  • Office Management Increased endodontic treatments over two-year period; Initiated twenty key dental partnerships resulting in revenue growth; Liaised between customers and doctor; improving customer satisfaction; Developed new process for employee evaluation; resulting in marked performance improvements; Monitored PBS Endo database; Planned and executed marketing projects; Implemented marketing strategies; resulting growth of patient base; Effectively controlled the release of proprietary and confidential information for general patient lists; Performed client assessment and analysis to begin research process; Supported doctor with daily operational functions; Managed and organized all aspects of coordinating document flow and logistical preparation for complex dental procedures; Prepared and electronically filed insurance; patient information and consent documents; Interviewed potential dental assistants and office managers; Reviewed and coded all required insurance documents and took necessary steps to cure any deficiencies. Ensured that team member responsibilities were defined and understood.Established and maintained effective communication system. Planned, coordinated and controlled daily operations of the organization. Planned and managed event logistics.
Teller/Loan Processor
September 2000 to March 2001
Randolph Brooks Credit Union - San Antonio, Texas

Opened new customer accounts, including checking, savings and lines of credit.Balanced daily cash deposits and bank vault inventory with a zero error rate.Processed cash withdrawals.Trained employees on cash drawer operation. Adhered to Randolph Brooks security and audit procedures.Researched and resolved customer issues on personal savings, checking and lines of credit accounts.Loaded consumer loan applications into the Randolph Brooks loan processing program.Examined checks for identification and endorsement.Processed treasury, tax and loan payments.Maintained confidentiality of bank records and client information. Directed specific questions to appropriate branch personnel. Delivered prompt, accurate and excellent customer service.

Education
Nursing, 2016Mount St. Joseph University - Cincinnati, OH, United States

Coursework included: Infection control; Enteral nutrition; ostomy care; respiratory care and suctioning; preoperative nursing care; postoperative nursing care; specimen collection; urinary catheter management; wound and pressure ulcer care; heath assessment; disease process; diabetes care; Respiratory care.

Bachelor of Science : Business Management, 2001University of MarylandGPA: GPA: 056

Business Management GPA: 3.56 Coursework includes: Entrepreneurial Management; Economics; Accounting; Japanese; Organizational Behavior; Human Resource Management; Business Law

Nursing, 1997Wright State University - Dayton, OH

coursework included: Abnormal Psychology; Anatomy; Chemistry; Biology; Minor in Psychology

Nursing/Fitness certificationCincinnati State - Cincinnati, OH, United States

3.0 GPA; Academic Achievement Award; Coursework in: Wellness program foundation; Biology; fitness training; Nutrition; Anatomy and physiology

Affiliations

Transitions Nurse Aide Training Program; Ohio Department of Health State Tested Nurse Aide (STNA). Coursework included: patient safety; communication; infection control; patient rights; Data collection;basic nursing skills;disease process; mental health; personal care; care impaired; older adult growth and development

Skills

Accounts Payable, Billings, cash handling, client, Customer satisfaction, database, dental assistants, insurance, leadership, Market Research, marketing strategies, marketing, Access, Microsoft Excel, Excel, Microsoft Office Suite, office, Microsoft Outlook, Outlook Express, PowerPoint, Word, MS, Office Management, Team Player,Healthcare: intravenous therapy, MEDISOFT, computerized charting, great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Ohio Valley Endodontic
  • Randolph Brooks Credit Union

School Attended

  • Mount St. Joseph University
  • University of Maryland
  • Wright State University
  • Cincinnati State

Job Titles Held:

  • Office Manager
  • Teller/Loan Processor

Degrees

  • Nursing , 2016
    Bachelor of Science : Business Management , 2001
    Nursing , 1997
    Nursing/Fitness certification

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