SEARCH

Office Manager Resume Example

Resume Score: 90%

Love this resume?Build Your Own Now
OFFICE MANAGER
Summary
My objective is to maintain, enhance and provide excellent customer care and contribute my best to sustain, excel as well as enrich your human resources department and company. 
Highlights
  • Simple ADP Payroll Experience.
  • Quickbooks and data entry.
  • Advance Tax filing procedures on a Business level. 
  • Property Care, Acquiring and bidding on new properties.
  • Employee relations
  • Regulatory compliance
  • Personnel records maintenance
  • Exceptional interpersonal skills
  • OSHA Certification 
  • Preparing Documents for the company.   
  • Keeping Computer systems up to date, Fixing problems within software when possible. 
  • Customer service, Customer Liaison, cold calling 
  • Handling, coorinationg, and executing company functions. 
  • New hire orientation
  • Affirmative Action compliance​
  • Innovative
  • Training and development
Accomplishments
Human Resources
  • Reduced employee turnover by 28%.
  • Trained Hospitals incoming workers even though I was on a PRN status.
  • Kept contracts with Standing Hospitals and facilities as well as fostered new ones.
  • Learned Advanced Tax practices to help reducing accounting services for the company. 
  • Reduced utility bills for the office in the amount 45% 
  • Helped implement healthier choices for the company, by proposing and setting up company garden, giving workers fresher options.
  • Future business leaders of America scholarship recipient
  • Able to connect with just about any audience. 
    • Experience
    November 2011
    to
    Current
    DB Insurance Agency Dallas, Texas Office Manager
    Answered employee questions regarding certifications  and current industry standards for the year and resolved any issues. These certifications included the rigorous new healthcare changes in the systems, Obama Healthcare act, OSHA and the Strict HIPPA laws that helped to keep the agency relevant as well in compliance at any given time. 
    Advised managers on organizational policy matters and recommend needed changes. 
    Conducted new employee orientation to foster positive attitude toward organizational objectives. 
    Noting Finances and advising management on fixing deficiencies. This could include something as large as acquiring a new property for the office to grow or noting something as small as researching energy plans and having the office adapt to a new to help cut that utility cost by 45%.  
    During my time here I have also got training and the opportunity to learn and implement them into my duties:
    Simple ADP Payroll Experience.
    Quickbooks and data entry.
    Advance Tax filing procedures on a Business level. 
    Property Care, Acquiring and bidding on new properties. 
    Preparing Documents for the company.
    Keeping Computer systems up to date, Fixing problems within software when possible. 
    Customer service, Customer Liaison, cold calling 
    Handling, coorinationg, and executing company functions. 
    ​

    February 2011
    to
    November 2012
    Dypz Catering Grand Prairie, TexasEvent Planner
    Cooked, planned, and Executed parties event, weddings, birthday etc under the direction of the owner we set up volunteering opportunities for the community.
    Many projects were completed ahead of schedule.  
    While it was short this company helped with learning how to hone in on  interpersonal communication skills with others on a personal level.
    This opportunity was great until the owner moved to another state. 
    January 2005
    to
    January 2011
    Day staffing of Dallas , Nurse StaffingDallas, TexasPateint Care Technician/ Staff Trainer/ Float/ Hospice Personal/ Client relations

    Conducted new employee orientation to foster positive attitude toward organizational objectives. Directed personnel, training and labor relations activities. Served as a link between management and contracts held and extended by handling questions, interpreting and administering contracts and helping resolve work-related problems. Also, doing my job at an above and beyond rate and doing what need to be done within the law to keep those contracts.  

    Ccertified nurse's Aide, Customer Service, satisfaction Lead, Nursing Student Responsibilities Support sales reps in opening new accounts and upgrading existing service.

    As well as having our contracts extends as longs as I was the person that was sent for needs.

    Quickly and effectively solve customer challenges patient issues Maintain quality control satisfaction records, patient records, and maintained as well as enhanced daily standards of living.

    Constantly seeking new ways to improve customer service and patient care.

    Training of my peer's Fast learner - being a contracted student of medicine you have to adapt fast.

    And get accustomed to new patients on a daily basis and meet their needs.

    Hard worker- leading team hospital goals on a weekly basis.

    Worked with various named hospitals and facilities over the years helping maintain as well as enhance the experience of our patients.

    Went above and beyond for helping improve certain medical tests that improved the overall wellness of residents at many facilities.

    Loyalty to the company from my teenage years into my early adulthood.

    Devoted to moving the  company forward Self-motivated to work even when no one is looking. 

    Self-driven and an organized team player all of these things our clients feel in love with during my career at nurse staffing.

    Education
    2017
    Western Governors University Salt Lake City, Utah, United States BA in Human Resources Management & Concurrent Enrollment in MBA: Advance Human Resources Management
    Currently Enrolled and working quickly to be completed by July of 2017  
    Advanced Human Resources Management /classes already completed
    Coursework in Communications and Psychology, Human Resources, Advanced Writing, Human resources Managment, Employment Law, Business Law Client Relations, Accounting Management and So much more 3.2 GPA
    2008
    Tarrant County College Fort Worth , Texas , United StatesTransfer: Nursing
    3.0 GPA
    Coursework in  Interpersonal Communication,Art Appreciation,Life Span Growth/Development,Introduction to Psychology, And Much more. 
    Total Earned Credits29.00Total Grade Points87.00Cumulative GPA3.000
    2005
    Orlando Technical CollegeOrlando , Florida , United States Nursing , Human resources
    Head Chaplin- Celebration Hospital-2003-2005 Hospital Volunteer Teenager Mentor Program.
    Home schooled during high school in Orlando Florida attended Orlando Tech to finish and complete Florida Bright Futures scholarship high school program.
    The Homeschooling and the Orlando Technical program did a hybrid Program to help give student credit hours, certificates and a basic degree upon high school graduation.
    So, this was a hybrid program that allowed me to volunteer at a local hospital, and Graduate with my high school diploma as well a Nursing Assistant Certificate. Almost a triple , dual enrollment at the time. 
    FBLA Academic Achievement Award scholarship to further my education
    4.0 GPA
    Coursework in and seminars in HIV, Aids , Social Services, JACHO, HIPPA and OSHA - I finished all of these courses and are certified in them. 
    Affiliations
    • Future Business Leaders of American Orlando Florida
    • Application and vetting process in the works for Junior League of Dallas 
    ​
    Skills
     I excel In giving Seminars, self-learning and learning quickly, quality Control and all Office suites data recording and organizing. 
    Build Your Own Now

    DISCLAIMER

    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    Resume Overview

    Companies Worked For:

    • DB Insurance Agency
    • Dypz Catering
    • Day staffing of Dallas , Nurse Staffing

    School Attended

    • Western Governors University
    • Tarrant County College
    • Orlando Technical College

    Job Titles Held:

    • Office Manager
    • Event Planner
    • Pateint Care Technician/ Staff Trainer/ Float/ Hospice Personal/ Client relations

    Degrees

    • BA in Human Resources Management & Concurrent Enrollment in MBA : Advance Human Resources Management
      Transfer : Nursing
      Nursing , Human resources

    Similar Resumes

    View All
    Office-Supervisor/Business-Office-Manager-resume-sample

    Office Supervisor/Business Office Manager

    Res-Health Advance Imaging Center

    Aurora, Illinois