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Office Manager Resume Example

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OFFICE MANAGER
Summary
Office Assistant and Manager who continually maintains a positive attitude while interacting with demanding clients. A highly organized and detail-oriented assistant and manager with more than 18 years experience supplying thorough organized administrative support.
Experience
02/2007 to 12/2015
Office ManagerExpertec Automotive
  • Organize all new hires and paperwork Answer and manage incoming and outgoing calls while recording accurate messages, as well as schedule service appointments Check customers in for their service appointment, review customer concerns and repair process Review technician diagnostic findings with the customer, speak with customers on a daily basis, and keep them informed on repair progress Deliver vehicles when repairs are complete and collect payments Process accounts payable and receivable and handle payroll Set up the training for the technicians.
01/2005 to 02/2007
Office AssistantArrow Bedding
  • Assisted customers with issues regarding their billing statement, transactions, and account personal information updates Helped customers set up their online account access or resetting their password Assisted with accounts payable and accounts receivable when needed.
09/1998 to 01/2005
Office AssistantCanac Kitchens
  • Day to day responsibilities include answering the phone, greeting customers, processing intake and delivery paperwork, and verifying all monies due and deductible requirements Receipted and tracked all incoming payments from customers and followed up on all past due invoices for payments Additional responsibilities included accounts receivable, tracking, filing paperwork, data entry, copying, faxing and other various office duties.
CSR/ Biller
  • Educate customers on product and service.
  • Up sale on lines of service from existing customers Assist customer with billing concerns , process payments, update accounts Set up tech appointments Answer product questions.
Education
High School DiplomaJefferson High School
1997
Limited Phlebotomy Technician: Phlebotomy C & SHealth Education Services － San Fernando, CA
Skills
Accounting, accounts payable, accounts payable and receivable, accounts receivable, Appointment setting, Articulate, billing, C, Excellent communication, copying, Customer service, data entry, Database management, delivery, Employee training, faxing, Filing, Invoice processing, Team building, access, office, Payroll, Phlebotomy, progress, recording, repairs, Technician, phone, phone etiquette
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Resume Overview

Companies Worked For:

  • Expertec Automotive
  • Arrow Bedding
  • Canac Kitchens

School Attended

  • Jefferson High School
  • Health Education Services

Job Titles Held:

  • Office Manager
  • Office Assistant
  • CSR/ Biller

Degrees

  • High School Diploma
    Limited Phlebotomy Technician: Phlebotomy C & S

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