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Office Manager Resume Example

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OFFICE MANAGER
Summary
Meticulous attention to detail QuickBooks expert Results-oriented Microsoft Office proficiency Self-directed Excel spreadsheets Time management Workers' compensation knowledge Professional and mature AR/AP Strong problem solver Billing and coding Fast learner Manage Business Insurance Manage Medical/Dental and Life
Experience
01/2000
Verbal Beginnings, Llc - Laurel , MDOffice Manager
  • Year-End Planning and Preparation.
  • Accomplishments Completed company merger by setting up new bank accounts, sending out W-9's to vendors and lease companies working with the TWC by getting correcting taxes paid by employees for year end.
  • Creating +$11,000 refund.
  • Improved office organization by compiling quarterly budget reports and financial statements, company data reports using advanced Quickbooks software and excel spread sheets.
  • Maintained status reports to provide management with updated information for client projects Assisted with payroll preparation and entered data into cumulative payroll document.
  • Liaised with HR department to establish employee benefits, training, payroll and termination procedures.
  • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
  • Developed and implemented company's first employee manual outlining all proper business procedures and office policies.
  • Headed all company events; anniversary event for employee, annual Christmas party and semi-annual meetings with company affiliated group (ASCC - American Society of Concrete Contractors).
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • In charge of full range of business insurance including policies for property, auto, equipment and worker's compensation.
  • Billing that included monthly installment payments, added and/or deleted endorsements, directly in charge of vehicle claims and assisted with worker's compensation claims.
  • Gathered information for all policies listed for renewal process.
  • Directly involved with insurance agent at time of renewal.
  • Added or deleted insured assets or employee drivers from insurance policies and reviewed related endorsements to check for accuracy for end of policy term audits.
  • Directed worker's compensation and general liability annual insurance audits Maintained insurance certificates from new or current outside service vendors.
  • Headed and maintained entire employee benefits program which included company provided health, Life, Dental and Aflac insurance.
  • Added new hires and deleting terminated employees.
  • Maintained payroll end by entering insurance deductions and/or new rates for re-newed policies).
  • Managed billing reviewed for accuracy.
  • Stayed in federal compliance with Cobra, Medicare and ERISA.
  • Assisted with employee injuries kept in close contact with HR and injured employee.
  • Followed companies return-to-work policy by assisting w/ getting injured employee back to work asap.
  • Close contact with company CPA.
  • Helped with year end planning and tax returns.
  • Collected W-9 forms from eligible vendors and generated 1099's at year end.
  • Processed all A/R which included receiving and depositing all incoming payments, generated weekly accounts receivable reports to the billing department.
  • Assisted with collections by contacting customers and/or researching incorrect payments.
  • Informed company owner of weekly bank balances, reviewed A/R reports with owner on weekly basis.
  • Purchased/Sold and leased all company vehicles and equipment.
  • Reviewed lease contracts for stipulations in end of lease terms, kept up with the lease term dates.
  • Maintained all A/P.
  • Due dates, discounts, double checking bills for any mistakes and contacted vendors to resolve incorrect billing.
  • In charge of company cell phone service providers, service plans and cell phone contract dates.
  • In charge of ordering cell phones and accessories.
  • Managed all other company entities owned by the company owner (equipment rental, investment and rental property companies).
  • Included invoicing, rental payments from tenants, paying quarterly sales tax and heavy equipment use taxes to state comptroller and year end tax returns.
  • Streamlined spreadsheet (to monitor payments) for annual charity events company owner was involved in (Deer Park Rotary).
Education
1996
San Jacinto College - City, State, USAHigh School Diploma

Continued Education: See Attached

Skills

accounts receivable, administrative, A/P, benefits, Billing, budget, contracts, CPA, client, databases, drivers, financial statements, forms, HR, insurance, invoicing, meetings, excel, office, payroll, policies, processes, Quickbooks, receiving, researching, sales, spread sheets, spreadsheet, tax, taxes, phones, phone, year end, Year-End

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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

68Fair
Resume Strength
  • Completeness
  • Word choice
  • Strong summary
  • Typos

Resume Overview

School Attended

  • San Jacinto College

Job Titles Held:

  • Office Manager

Degrees

  • High School Diploma

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