office manager resume example with 20+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
WWW:
Professional Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 15 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Skills
Schedule Coordination
Documentation and Recordkeeping
Contracts and Vendor Agreements
Payroll Administration
Accounts Payable and Receivable
Attention to Detail
Multitasking and Prioritization
Microsoft Office
Mail and Package Distribution
Account Reconciliation
Intuit QuickBooks
Customer Service Management
Work History
Office Manager, 06/2006 to Current Vivendi – Ny, NY,
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
Evaluated employee records and productivity to complete employee evaluations.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Prepared meeting materials and took clear notes to distribute to stakeholders.
Developed standard operating procedures for all administrative employees.
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Pharmacy Technician, 01/2002 to 06/2006 Aya – Sioux Falls, SD,
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Counted and labeled prescriptions with correct item and quantity.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Entered and processed 300 + patients' prescriptions into internal system.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Stocked, labeled and inventoried medication to keep accurate records.
Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
Counted, measured and compounded medications following standard procedures.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Supervised 2-3 pharmacy technicians and coordinated day-to-day assignments.
Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
Pharmacy Technician, 01/1999 to 01/2002 Aya – South Burlington, VT,
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Resolved non-routine issues like third-party billing, computer system and customer service issues.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Communicated instructions to patients or caregivers about proper use and storage of drugs.
Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
Stocked, labeled and inventoried medication to keep accurate records.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
Education
High School Diploma: , Expected in 05/2000 to Medford High School - Medford, MA GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.