office manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :
High School Diploma: , Expected in 06/2009 to Mariner High School - Everett, WA
No Degree: Accounting, Expected in to DeVry University - Bellevue, WA,
Certificate: Bookkeeping, Expected in 01/2024 to National Association of Certified Public - Online,
Professional Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Staff Training
  • Office Management
  • Biweekly Payroll Processing
  • Payroll Administration
  • Office Supplies and Inventory
  • Monthly Closings
  • Intuit QuickBooks
  • Accounts Payable and Receivable Auditing
  • Invoice and Payment Tracking
  • System Updates
  • Accounting and Bookkeeping
  • Friendly and Relatable
  • Meeting Coordination and Support
  • Remote Work Coordination
  • Administration and Operations
  • Managing Appointments
  • Skilled in Microsoft Office
  • Employee Timesheet Processing
  • Documentation
  • Strong Organizational Skills
  • Computers and Technology
  • Office Equipment Operation
  • Office Administration Work
  • Invoice Processing
  • Social Media Updating
  • Bilingual in Spanish and English
  • Payroll Preparation
  • Hiring and Firing
  • New Employee Orientation
  • Employee Referral Programs
  • Payroll Coordination
  • Wages and Salary
  • Confidential Document Control
  • Employment Record Verification
Work History
Office Manager, 11/2018 to Current
Citi Health Home Care ServicesBrooklyn, NY,
  • Validated and recorded invoices and resolved discrepancies with vendors.
  • Maintained inventory of office supplies and placed orders.
  • Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
  • Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
  • Received and delivered incoming accounting department mail to appropriate staff members.
  • Assisted management with administrative aspects of hiring and onboarding new hires and temporary staff.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Reconciled account information and reported figures.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Reconciled accounts.
  • Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
  • Input financial data and produced reports using QuickBooks.
  • Entered figures using 10-key calculator to compute data quickly.
  • Completed bi-weekly payroll for company employees.
  • Reviewed account documentation for over 6 accounts, rectified issues and contacted vendors about account changes.
  • Processed nightly bills, checks and vendor payments worth over $5,000, maintaining detailed records and receipts.
  • Maintained excellent financial standings by working closely with the owner to processes business transactions.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Managed office operations while scheduling appointments for department managers.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
  • Coordinated special projects and managed schedules.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy, and assisted with system changes.
  • Maintained office supplies, distributed mail, and processed invoices for payment.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Oversaw and managed hiring process and assisted human resources.
  • Maintained work structure by updating job requirements and job descriptions for positions.
Office Manager, 02/2018 to 11/2018
Citi Health Home Care ServicesBrooklyn, NY,
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Observed teachers in classroom environments to assess performance and identify areas of improvement.
  • Backed up staff by assisting with difficult behavioral situations.
  • Protected children and staff by maintaining strict standards of cleaning, sanitation and hygiene.
  • Implemented balanced schedules of age-appropriate learning, rest and play.
  • Oversaw morning welcome and afternoon departure to maintain visibility and connections with parents.
  • Built culture-friendly program to help children and parents of diverse backgrounds feel welcome.
  • Managed paperwork for childcare operations, employee management and state requirements.
  • Verified proper sign-in and sign-out procedures according to optimal security protections for children.
  • Maintained high-quality child care standards based on developmentally appropriate practices.
  • Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Medical Administrative Assistant, 09/2015 to 02/2018
Horizon Behavioral Services, LlcLynchburg, VA,
  • Organized paperwork such as charts and reports for office and patient needs.
  • Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Supported office staff and operational requirements with administrative tasks.
  • Conducted insurance verification and preauthorizations and managed patient charts.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Verified insurance coverage to prepare for upcoming patient appointments.
  • Maintained current and accurate medical records for patients.
  • Coordinated customer service, patient scheduling and billing.
  • Called patients to confirm scheduled appointments day in advance.
  • Enhanced office productivity by handling high volume of callers per day.
  • Converted paper charts into digital files and uploaded to EMR system.
  • Developed and managed accurate and confidential patient records.
Native or Bilingual

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Resume Overview

School Attended

  • Mariner High School
  • DeVry University
  • National Association of Certified Public

Job Titles Held:

  • Office Manager
  • Office Manager
  • Medical Administrative Assistant


  • High School Diploma
  • No Degree
  • Certificate

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