LiveCareer-Resume

office manager resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions . Excellent verbal and written communicator with strong background positive relationships and exceeding goals.

Willing to take on my task to support team and help business succeed.

Dependable employee seeking opportunity to expand skills and contribute company success .Considered hardworking ethical, and detail-oriented.

Skills
  • Operations Management
  • Customer Service
  • Staff Training
  • Project Management
  • Labeling Requirement Knowledge
  • Compliance Monitoring
  • Raw Materials Inspection
  • Research and Data Analysis
  • Product Testing
  • Material Safety Data Sheets
  • Accident Investigations
  • Environmental Audits
  • Hazardous Materials
  • Facility Inspection
  • Training Coordination
  • Finished Product Inspection
  • Quality System Implementation
  • Software Development
  • Quality Assurance
  • Safety Procedures
  • Documentation and Reporting
  • Teamwork and Collaboration
  • Bilingual in English and Spanish
  • CPR Certified
  • SQF AND HACCP CERTIFIED
Education and Training
Colegio Angel David Rio Piedras ,PR, Expected in 04/2013 ā€“ ā€“ High School Diploma : - GPA :
Experience
Ocado Group Plc - Office Manager
Frederick, MD, 01/2022 - 07/2023
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Reviewed files and records to obtain information and respond to requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Eliminated inaccuracies in accounts payable payments by verifying information prior to generating checks and electronic payment transfers.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Provided prompt and accurate services through knowledge of government regulations, health benefits and healthcare terminology.
  • Computed credit terms, discounts and shipment charges for goods or services to complete billing documents.
  • Investigated sensitive customer service complaints and delivered prompt resolution to customer satisfaction.
  • Evaluated and authenticated returns, exchanges and voids.
  • Explained benefits, features and recommendations to maximize client retention.
Indiana Packers Corporation - FSQA Coordinator
Holland, MI, 11/2018 - 01/2022
  • Created and compiled safety training procedures into manuals to disseminate to staff members.
  • Monitored daily operations and performed safety audits to check that staff followed administrative policies and regulations.
  • Monitored supplier performance and engaged in corrective action to assure quality goods and services.
  • Updated customer product and internal manufacturing specifications on internet-based systems.
  • Collaborated with marketing team to create strategic direction with new products for future pipeline.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Performed internal audits of factory systems and protocols.
  • Prepared trial samples of products for microbiological shelf-life testing and organoleptic assessment.
  • Conducted quality control procedures from raw material stage to finished product.
  • Maintained adherence to labeling and packaging requirements.
  • Analyzed raw materials and manufacturing costs to set product pricing for profitability.
Collins Aerospace - HACCP Coordinator
Fort Worth, TX, 11/2018 - 01/2022
  • Quarantined chemicals and followed company guidelines, Environmental Protection Agency rules, Department of Transportation regulations and disposal site protocols.
  • Conducted emergency scene risk analysis to determine boundaries, proper personal protective equipment, mitigation, clean up and packaging protocols.
  • Participated in business safety committee meetings and health and safety audits.
  • Recommended methods to reduce ongoing hazards with improved methods, processes and materials.
  • Analyzed incident data to identify trends in injuries, illnesses and accidents.
  • Determined root causes of accidents via in-depth investigations and identified potential prevention strategies to mitigate future risk.
Klement's Sausage Co - Quality Assurance Specialist
City, STATE, 11/2018 - 01/2022
  • Analyzed quality assurance data to identify trends and develop and implement corrective action plans.
  • Consulted with management and personnel to educate on QA standards.
  • Determined training needs of staff and organized training interventions to achieve quality standards.
  • Initiated change management practices that created new revenue streams and streamlined operational efficiencies.
  • Prepared reports to communicate results of quality inspection activities to management.

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Colegio Angel David

Job Titles Held:

  • Office Manager
  • FSQA Coordinator
  • HACCP Coordinator
  • Quality Assurance Specialist

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

*As seen in:As seen in: