office manager resume example with 11+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Good Morning , My name is Jessica Claire.

I am currently seeking full time Employment. I am open to learning new skills & teaching others, I am reliable, I am dedicated, I am great team player and would be a great asset to your company

  • Accounts payable and receivable
  • Document control
  • Planning and organization
  • Bookkeeping
  • Multitasking
  • Customer service
  • Shipment unloading and loading
  • Training potential employees
12/2012 to 03/2020 Office Manager Walker Parking Consultants | New Haven, CT,
  • Managed office paperwork, including scanning documents and routing business correspondence.
  • Collected payments, issued receipts and updated accounts to reflect new balances.
  • Offered diverse clerical support to office team members, including managing correspondence, answering telephone calls and tracking documentation.
  • Filed and retrieved records to support business needs and boost team productivity.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.
  • Maintained office safety by screening visitors, updating logs and issuing temporary passes.
  • Monitored calendars and scheduled appointments based on availability and established load limits.
  • Sorted and distributed business correspondence to correct department or staff member.
  • Created and updated [Software] spreadsheets to document and report on [Type] and [Type] data.
  • Greeted visitors or callers daily to handle questions or direct to appropriate staff.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to bolster organizational workflow.
  • Made orders for new office supplies based on demand and budgetary restraints.
  • Maintained business records by updating customer information.
  • Answered approximately [Number] phone calls daily and pleasantly welcomed visitors to office.
  • Dispersed incoming mail to correct recipients throughout office.
  • Tracked office stock and maintained inventory in neat and organized fashion.
  • Handled requests-for-information, delegating tasks to appropriate employee to optimize customer service.
  • Received and screened high volume of internal and external communications.
  • Automated office operations to manage client correspondence, record tracking and data communications.
  • Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
  • Served as central point of contact for all outside vendors needing to gain access to building.
  • Routed agreements, contracts and invoices through signature process.
  • Controlled building access by supplying key cards to employees and visitors.
  • Oversaw workforce management and staff scheduling to keep office operations running smoothly.
  • Prepared presentations and proposals, assisted in bookkeeping and produced budget reports.
  • Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
  • Oversaw day-to-day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Elevated customer satisfaction ratings by resolving client and case issues effectively.
  • Directed and oversaw office personnel activities.
  • Renting commercial lofts,music studio and storage spaces
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Painting
  • Regional Manager: Eunice Vargas (6462947046)
04/2009 to 12/2012 Stockroom Manager Ameripride Services, Inc. | Denver, CO,
  • Maintained accurate inventory accounts through good recordkeeping practices and regular counts.
  • Coordinated with store manager on inventory purchases, updates and replacements.
  • Worked with dispatchers and outbound production team to enhance service delivery for customers.
  • Tracked orders using functional systems and coordinated with warehouse workers to ensure proper storage and distribution of products.
  • Directed investigations to verify and resolve customer or shipper complaints.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions
  • And meet deadlines.
  • Heavy lifting
  • Store Manager: Garret Stien 718 426 3478
07/2008 to 09/2009 Pool Assistant Regent Hotel | City, STATE,
  • Stocked inventory of pool chemicals and cleaning materials.
  • Operated backpack vacuum and other power equipment tools such as [Type] and [Type] to complete daily cleaning.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Recognized swimmers in need of assistance and acted quickly.
  • Maintained constant surveillance of pool or body of water to appropriately react to emergency situations.
  • Conveyed rules and expectations to patrons consistent with facility policies and procedures.
  • Monitored area for distress signs and acted immediately in emergencies to alleviate potential injuries or fatalities.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Manager: Walter Gonzales
  • 7867552431
Education and Training
Expected in 06/2008 to to High School Diploma | Canarsie Hs , Brooklyn , NY GPA:

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Resume Overview

School Attended

  • Canarsie Hs

Job Titles Held:

  • Office Manager
  • Stockroom Manager
  • Pool Assistant


  • High School Diploma

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