LiveCareer-Resume

office manager resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Experienced Office Manager and administration professional with 5 + years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.

Skills
  • Budgetary Planning
  • CRM and office management software
  • Invoicing and billing
  • Project management
  • Billing
  • Data entry
  • Accounts payable and receivable
  • Scheduling and calendar management
  • Banking operations
  • Customer relations
  • Microsoft Office
Experience
07/2021 to 02/2022 Office Manager Walker Parking Consultants | Grand Rapids, MI,
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Updated details in company database by keying in customer contacts and delivery dates.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Reduced financial discrepancies by accurately managing accounting documentation in QuickBooks while maintaining case costs and billing processes.
  • Automated office operations for managing client correspondence, payment scheduling, record tracking and data communications.
  • Directed and oversaw office personnel activities.
  • Solicited vendor quotes to determine optimal material purchase pricing.
  • Managed office budget to handle inventory, postage and vendor services.
  • Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Developed long-term budgets covering office supplies and equipment maintenance to meet organizational demand.
  • Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
10/2021 to 01/2022 Kennel Attendant Modern Animal | Pasadena, TX,
  • Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
  • Maintained clean and orderly play yards, kennels and cages.
  • Stayed on top of laundry, sweeping and disinfection during slow periods.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
  • Removed waste from kennels, runs and exercise areas and placed in trash receptacles or in-ground septic systems.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Washed, groomed and trimmed each animal to enhance coat health.
  • Assisted grooming staff with nail clipping, blow-drying and combing during peak hours and holidays.
  • Explained lodging, grooming and care services to pet owners and cross-sold specialty products.
  • Promoted optimal animal health by feeding and watering on regular schedule.
02/2021 to 06/2021 Front Desk Receptionist Sage Hospitality Resources, Llp | Asbury Park, NJ,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Responded to inquiries and room requests made online, by phone or email.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Pointed out property details and guided guests to dining areas, pool, spa and fitness center.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Answered office phone and emails to schedule appointments, answer questions, and document information.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
09/2018 to 03/2020 Front Desk Receptionist Sage Hospitality Resources, Llp | Savannah, GA,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Responded to inquiries and room requests made online, by phone or email.
  • Signed for packages, recorded deliveries and distributed to personnel.
  • Maintained accurate bookkeeping of important files, running reports and delivering updates on occupancy and revenues.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Pointed out property details and guided guests to dining areas, pool, spa and fitness center.
  • Input customer data into reservation software and made immediate updates to reflect room changes.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Processed and prepared memos, correspondence, travel vouchers and other documents, routing to appropriate personnel.
  • Scheduled meetings and meeting rooms for internal personnel, partners and clients.
  • Answered and directed incoming calls using multi-line telephone system.
  • Answered phone calls, provided information to callers and connected callers to appropriate people.
  • Answered office phone and emails to schedule appointments, answer questions, and document information.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Documented and routed business correspondence to manage office paperwork.
  • Processed payments and updated accounts to reflect balance changes.
  • Pulled and organized requested documentation.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Maintained front office cleanliness and organized supplies to increase productivity.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
  • Maintained financial records to verify timely clearance of credit and debit activities.
  • Managed office duties and basic administrative tasks, organized and cleaned work space, ordered materials and answered phone calls.
  • Coordinated travel arrangements by booking hotel rooms, car rentals and flights for staff.
  • Drafted professional business communication and answered phone calls and emails.
Education and Training
Expected in 06/2005 to to GED | Smithville High School, Smithville, TX GPA:
Expected in to to | Veterinarian Assisting Colorado Mountain College, Glenwood Springs, CO GPA:

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Resume Overview

School Attended

  • Smithville High School
  • Colorado Mountain College

Job Titles Held:

  • Office Manager
  • Kennel Attendant
  • Front Desk Receptionist
  • Front Desk Receptionist

Degrees

  • GED
  • Some College (No Degree)

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