office manager resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering strong work ethic. Highly dependable, ethical and reliable support specialist and leader. Works effectively with cross-functional teams in ensuring operational and service excellence. Master in conflict resolution and inventory management. Distinguished history of reliability. Proficient in schedule coordination. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

  • Office Management
  • Data Communications
  • Vendor Liaising
  • Licensing Requirements
  • Office Supplies and Inventory
  • Accounts Payable and Receivable Auditing
  • Sorting and Delivering Mail
  • Executive Calendars
  • Calculating Liabilities
  • Service Coordination
  • Deposit Collection
  • Skilled in Microsoft Office
  • Contracts and Vendor Agreements
  • Advanced Excel Spreadsheet Functions
  • Invoice and Payment Tracking
  • Office Equipment Management
  • Managing Appointments
  • Administration and Operations
Work History
08/2021 to 08/2022
Office Manager Constant Contact, Inc. Gainesville, FL,
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Sourced vendors for special project needs and negotiated contracts.
  • Maintained effective customer service by responding to service requests quickly.
  • Followed up with customers during and after installations to verify satisfaction.
  • Worked with customers to educate and inform on window/ door arrival.
  • Promoted brands of fiberglass windows, increasing sales and maximizing overall revenue.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Managed office logistics by scheduling appointments, maintaining files and collecting payments.
  • Kept detailed records of office inventories and placed over $1,000 orders for more supplies.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with manager to provide effective assistance for specific aspects of business operation.
  • Managed and completed paperwork and overall office administration operations.
  • Keyed all data into Marketsharpe.
  • Worked with Microsoft excel, word, PowerPoint, and teams.
  • HOA and Permit approval.
  • Reviewed and approved contracts.
  • Developed leads over the phone.
  • Scheduled site visits with Director or Operations, Production Manager, and Project Managers.
  • Controlled 3 service techs’ daily schedule.
  • Followed up with customers every 2 weeks.
  • Successfully rolled out a concierge program while employed.
  • Created Jobs.
  • Paid commission to sales-reps.
05/2019 to 08/2021
Online Grocery Picker Hyatt Hotels Corp. Bellevue, WA,
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route..
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
01/2018 to 04/2019
Cashier Taco Bell City, STATE,
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Monitored self-checkout systems and provided assistance or intervention where required.
Expected in 08/2021 to to
Associates : Business
Maricopa Community Colleges - Chandler-Gilbert Community College - Chandler, AZ

Currently enrolled at Chandler-Gilbert Community pursuing my associates degree in business.

Expected in 05/2021 to to
Diploma :
Queen Creek High School - Queen Creek, AZ ,
  • Member of JROTC

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Resume Overview

School Attended

  • Maricopa Community Colleges - Chandler-Gilbert Community College
  • Queen Creek High School

Job Titles Held:

  • Office Manager
  • Online Grocery Picker
  • Cashier


  • Associates
  • Diploma

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