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Office Manager Resume Example

Resume Score: 80%

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PN
OFFICE MANAGER
Summary

Dedicated and meticulous Office Manager with over 10 years of experience supporting day-to-day operational functions to provide smooth-running business by excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Dependable in assisting various office staff and customers with eagerness and attentiveness.

Skills
  • Detail oriented
  • Time management ability
  • Professional demeanor
  • Customer service orientation
  • Customer relations
  • Ability to prioritize
  • Invoicing and billing
  • Computer proficiency
  • Scheduling and calendar management
Experience
Office Manager / IV Inc. - Farmingdale, NY12/2015 - Current

* Dedicated office management professional with experience handling a wide range of administrative, technical and executive-support tasks

* Constantly find ways to streamline office operations. Jumps at opportunities to assist colleagues and management team.

* Proactively identified and solved complex problems that impact management and business direction.
* Make sure an internal network is built with all colleagues to guarantee observance of all processes and guidelines.
* Excel at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency, customer satisfaction and the bottom line.
* Great communication skills and the ability to work effectively with a spectrum of personalities; Skilled relationship builder with the proven ability to work with different personality styles.
* Develop a professional relationship with all team leaders and management roles to ensure support is up to the needed level.

* Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
* Evaluate and discuss improvements with other departments.
* Prepare various schedules as required.
* Impeccable written and verbal communication skills.
* Ability to move quickly and make on the-spot decisions without sacrificing attention to detail.
* Track record of consistently going above and beyond what's expected.

* Managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.

* Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
* Responds quickly to all customer requests in a caring friendly and professional manner, consistently follow up to ensure customer satisfaction that meets and exceed company standards.
* Manage office equipment and supplies .

Administrative Services Assistant / Nuzzolese Bros. Ice - Hicksville, NY04/2012 - 12/2015
  • Administrative Services to executives.
  • Ability to multi-task and anticipate the next step in a fast paced office and work effectively with high volumes.
  • Managed sensitive information with discretion while providing administrative support to executive teams.
  • Prepared and updated office records, spreadsheets and presentations to support executive needs and enhance office efficiency.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Able to facilitate all aspects of customer service, billing and payments. Committed to the protection of confidential information, records and/or reports
  • Received both incoming and outgoing office mail and e-mails
  • Delivered optimal administrative, customer service and case management support.
Office Manager /Administrative Assistant / Tevac, Inc. - Plainview, NY05/2005 - 04/2012

Office Manager/Administrative Assistant oversee all administrative details and routine issues independently by completing these in a high quality, timely manner using strong analytical, organization and time management skills.

  • Provided administrative services and support to President Developed and demonstrated a solid working knowledge of the firm's structure
  • Collaborated with associates to recommend most cost-effective ways to complete tasks.
  • Managed administrative details and logistics for successful coordination of meetings, and conference calls
  • Proactively developed relationships with key clients and vendor contacts
  • Coordinated special projects which required creativity and strong technical skills
  • Partnered with colleagues to understand client needs and requirements
  • Resolved straight-forward to moderately complex problems and issues
  • Established updates, and maintained departmental files, inventories and records
  • Increased office organization by developing more efficient filing system and customer database protocols.
Education and Training
State University of New York College At Cortland - Cortland, NYBachelor of Science: Sociology And Elementary Education
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Resume Overview

Companies Worked For:

  • IV Inc.
  • Nuzzolese Bros. Ice
  • Tevac, Inc.

School Attended

  • State University of New York College At Cortland

Job Titles Held:

  • Office Manager
  • Administrative Services Assistant
  • Office Manager /Administrative Assistant

Degrees

  • State University of New York College At Cortland - Cortland, NY Bachelor of Science : Sociology And Elementary Education

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