Dependable Office Manager bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Creative problem solver
Exceptional communication skills
Strong client relations
Multi-line phone talent
Clear communication skills
Key relationship management
Human resources management
Exceptional interpersonal communication
Consistently meet goals
Office Manager, 10/1997 to Current Ranch Oil Company – 5299 DTC Blvd. Suite 1300
Manages daily office operations for an Independent Oil & Gas company. Responsible for all office maintenance equipment. Liaison for all communications with building management. Payroll manager through Wells Fargo Payroll. Production manager for reporting Oil & Gas production in 4 states. Accounts payable duties that includes monthly mailings of Joint Interest Billings, bank deposits, and vendor communications. Human resource management for health insurance benefits and general liability for company. Plans and coordinates staff events. Answers incoming calls in a fast work place environment. Compiles company information and related material and distributes to employees and CEO's. Currently a notary for the State of Colorado. Serves as corporate liaison between finance and IT departments. Answers and manages incoming and outgoing calls while recording accurate messages. Manages office supplies, vendors, organization and upkeep.
Customer Service Manager, 08/1982 to 03/1994 Colortek – Culver City, CA
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Provided an elevated customer experience to generate a loyal clientèle.
Routinely answered customer questions regarding merchandise and pricing.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Built long-term customer relationships and advised customers on purchases and promotions.
Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
High School Diploma: Arizona State University - Tempe, AZ Attended Arizona State University and studied Interior Architecture and Design. Attended Rocky Mountain School of Art & Design.