LiveCareer-Resume

office manager resume example with 20+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Results-oriented, Office Manager with Bookkeeping experience. Expert in multi-tasking, anticipating professional needs, and proactively identifying and resolving problems. Proven track record of promotions demonstrating drive and mastery of job positions that I have held.

Skills
  • Microsoft Office: Word, Excel, Outlook, Powerpoint
  • Accounts Payable
  • Accounts Receivable
  • Payroll
  • Administrative support
  • Event planning
  • Email management
  • Account reconciliations
  • Purchasing
  • Proposals
  • Account management
  • Invoicing
  • Medical Billing /Collections / Appeals
  • Medical Manager and Medisoft Software
  • Insurance verification
  • Job costing
  • Contract negotiations
  • Adobe Acrobat
  • CPT/ICD/HCPCS coding
  • QuickBooks
  • Expense reports & budgeting
  • Calendar management
  • Travel arrangements
  • AS400
  • Data entry
Work History
12/2005 to 12/2019 Office Manager The Mentor Network | Richfield, MN,
  • Job costing and reporting on individual project profitability.
  • Managed office staff.
  • Completed weekly payroll for 1099 contractors.
  • Reported findings to the owner on ways to increase profits and reduce expenditures.
  • Negotiated vendor contracts, which resulted in a savings of roughly $25,000.
  • Performed general office duties, including answering multi-line phones, greeting clients, mail duties, purchasing office supplies.
  • Provided logistical support for meetings and events, including room reservations, agenda preparation, and calendar management.
  • Interacted with vendors and contractors to purchase and receive orders, direct activities, and communicate instructions.
  • Completed bookkeeping activities in QuickBooks, including invoicing, bid proposals, accounts payable, accounts receivable, account reconciliations and financial reporting.
  • Created and processed expense reports.
  • Coordinated travel arrangements, including airfare, hotel, and transportation.
  • Processed payments, completed bank deposits, and drop-offs.
  • Reconciled bank statements and credit card statements.
  • Promoted from Receptionist to Administrative Assistant to Office Manager.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
02/2004 to 09/2005 Medical Biller And Accounts Payable Clerk Harris Computer Systems | Rosemont, IL,
  • Generated and submitted claims to insurance companies, including Medicare and Medicaid.
  • Followed up on unpaid and denied claims.
  • Liaised between patients, insurance companies, and the billing office.
  • Generated billing statements for patients.
  • Prepared accounts with past due balances and generated reports for outside collection agency.
  • Interviewed collection agencies and hired the most favorable for the company, which resulted in the recoupment of $50,000 worth of originally dismissed accounts receivable.
  • Researched and resolved chronic billing issues with Medicare and implemented new coding procedures and practices that resulted in recouping monies owed on 70% of the businesses claims ($350,000 worth of charges) that had been denied.
  • Generated and processed employee expense reports and reimbursements.
  • Processed accounts payable and liaised between vendors and company.
  • Reconciled bank statements and credit card statements.
  • Promoted from Medical Biller to Medical Biller and Accounts Payable Clerk.
05/2000 to 01/2004 INSURANCE COLLECTOR American Advanced Management, Inc | Riverbank, CA,
  • Collected 80% of $500,000 worth of outstanding unpaid and denied hospital claims.
  • Collected for multiple facilities nationwide.
  • Verified patient eligibility, benefits, and financial responsibility through provider websites and obtained prior authorizations as needed.
  • Utilized AS400 system to research each facilities billing and payment records for follow up with insurance companies regarding missing payments.
  • Billed hospital claims.
  • Corrected claims when appropriate, following proper coding and billing guidelines.
  • Liaised between insurance companies and patients to resolve past due accounts.
  • Set up payment plans with patients when appropriate.
01/1998 to 04/2000 MEDICAL BILLER Coast Plaza Hospital | City, STATE,
  • Analyzed charges and explanation of benefits to ensure maximum reimbursement for charges billed.
  • Researched, corrected, and refiled claims as necessary as well as appealed denied claims.
  • Submitted TAR's and CIF's when appropriate.
  • Ensured timely and accurate input of charges for three practices utilizing Medical Manager software.
  • Generated billing statements for patients and handled incoming calls regarding their accounts.
  • Collected payments and applied them to patient accounts.
  • Promoted from Central Charge Technician to Medical Biller.
Education
Expected in 2016 to to Bachelor of Science | Psychology Walden University, Minneapolis, MN GPA:

Completed 148 Credits

Expected in 02/2005 to to Associate of Arts | Business Administration American Intercontinental University, Hoffman Estates, IL GPA:

Magna Cum Laude in February 2005.

Expected in 08/1999 to to | Medical Billing Whittier Adult School, Whittier, CA GPA:

Graduated from the Medical Biller Program in 1999. Coursework included medical terminology and spelling, anatomy and physiology, chart note Interpretation, medical billing using Medisoft software, patient scheduling, CPT/ICD/HCPCS coding, medical filing, EOB interpretation, HIPAA regulations.

Affiliations
QuickBooks Pro Advisor - Currently in progress
Certifications

Notary Public, State of Texas

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Walden University
  • American Intercontinental University
  • Whittier Adult School

Job Titles Held:

  • Office Manager
  • Medical Biller And Accounts Payable Clerk
  • INSURANCE COLLECTOR
  • MEDICAL BILLER

Degrees

  • Bachelor of Science
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: