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Office Manager Resume Example

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OFFICE MANAGER
Summary
Committed and motivated Office Manager with exceptional customer-relation and decision-making skills. Strong work ethic, professional demeanor and great initiative. Handle customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Highlights
  • Operations management
  • Training and development
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Results-oriented
  • Self-directed
Experience
Office ManagerMar 2015 to Current
Applied Technical Services － Marietta, GA
  • Fulfill dual roles as both the Training Administrator and Office Manager
  • Cut office costs by 8.5% annually
  • Coordinate all corporate events for team of 250 employees
  • Manage a team of 4 Customer Service Reps
Training AdministratorJan 2011 to Current
Applied Technical Services － Marietta, GA
  • Develop and administer online training to 750 employees
VolunteerOct 2009 to Oct 2010
Children's Healthcare of Atlanta － Atlanta, GA
  • Organized arts and crafts to do with the children waiting to see the Doctor every Sunday morning to help pass the wait time and ease anxiety
Collections SpecialistApr 2007 to Dec 2010
Amicalola EMC － Jasper, GA
  • Worked closely with local organizations to coordinate assistance through community programs for those in need
  • 90% collections success rate for Amicalola EMC, which services 40,000 customers
Education
Bachelor of Science, Technical ManagementOctober 2012DeVry University － Alpharetta, GeorgiaGPA: 4.0 Dean's ListGraduated Summa Cum Laude
Associate of Applied Science, AccountingJune 2011Chattahoochee Technical College － Jasper, GeorgiaGPA: 3.9 President's List
2008 Georgia Occupational Award of Leadership
Awarded $26,500 scholarship to DeVry
Certificate, AccountingDecember 2008Appalachian Technical College － Jasper, Georgia Certified Office Accounting Specialist, Computerized Accounting Specialist and Payroll Accounting Specialist
Skills
Office Management, Customer Service, Employee Training, Adobe Connect, Adobe Presenter, Microsoft Office Suite, CRM
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Resume Overview

Companies Worked For:

  • Applied Technical Services
  • Children's Healthcare of Atlanta
  • Amicalola EMC

School Attended

  • DeVry University
  • Chattahoochee Technical College
  • Appalachian Technical College

Job Titles Held:

  • Office Manager
  • Training Administrator
  • Volunteer
  • Collections Specialist

Degrees

  • Bachelor of Science , Technical Management October 2012
    Associate of Applied Science , Accounting June 2011
    Certificate , Accounting December 2008

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