Dedicated and focused Admin assistant/office Manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.
Highlights
Tech/Computer Savy
Quick Learner
Office Pro
Excel spreadsheets
Polaris
Continu link
Word Perfect
Multi-line phone system
Management Skills
Any Emailing Program
Mowing Grass/Odds and Ends Jobs
Hiring ManagementMail management
Schedule management
HHA
Scheduling experience
Certified Vet Assistant
Using a Postage Machine
Hooking Up Computer/Phone Equipment
Quick Typer
Microsoft Office proficiency
Meticulous attention to detail
Self-directed
Time management
Professional and mature
Strong problem solver
Dedicated team player
Human Resources Management (HRM)
QuickBooks expert
AR/AP
Self-starter
Workers' compensation knowledge
Education
Anderson High SchoolCincinnati, OhioExpected in 2010 ā āHigh School Diploma: - GPA:
Academic Achievement Award
Microsoft Office Applications Certificate
Live Oaks CDCMilford, OhioExpected in 2010 ā āCertificate of Completion:Veterinary Assisting - GPA:
Minor in Vet Assisting
Member of The FFA
3.5 GPA
Small Animal Medicine and Surgery coursework
Accomplishments
Promoted to Lead Hamilton County Scheduler after 1 month of employment at Helping Hands Healthcare.
Increased office organization by developing more efficient filing system and customer database protocols.
Work Experience
Northwest Bancorp, Inc. - Office Manager Cranberry, PA, 06/2014 - Current
Answering Incoming Phone Calls
Maintaining Quality Control
Taking Stone Orders
Inputting Invoices Into Quick Books
Accounts Receivable/Payable
Taking Care Of All Incoming And Outbound Mail
Writing Up Purchase Order Tickets
Mowing the Lawn
Odds/Ends Jobs IE: Moving stone, Painting, Running Errands
inputting Vendor Bills Into Quick Books
Running all Errands
Processing Credit Card/Check Payments
Reconciling Accounts
Cleanliness of the Office
Tech Support
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Contacted Customers to discuss status of rebilling and reimbursement process to ensure account resolution.
Provided support for CEO and sales team in managing operation work flow.
Developed more efficient filing systems and customer database protocols.
Directly supported CEO in managing operation work flow.
Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
Processed shipment documents neatly and efficiently for each load.
Obtained and maintained proper delivery authorization and pickup documentation.
Balanced and handled expense accounts for each trip.
Delivered customer orders to homes and places of business within established time frames.
Interacted with customers and vendors in a friendly and timely manner.
Transported freight from origin to destination in a safe and timely manner.
Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
North Country Academy - Daycare/kennel Tech/Front Desk Levittown, NY, 07/2013 - 06/2014
Processing Credit Card/Check Payments Reconciling Accounts Cleanliness of the Office Maintain cleanliness of the facility
Spraying and cleaning out kennels.
Dishes/Laundry Making sure each boarding dog has fresh clean water.
Oversee dog play groups.
Insured safety of up to 50+ dogs in a play area.
Completed daily cleaning duties during a scheduled time frame.
Was expected to know the names and breed of dogs that were in my designated play area for each day.
Feeding and medicating each boarding dog.
Greet customers and their pets in a friendly professional manner.
Answering phone calls.
Scheduling boarding and grooming appointments.
Giving tours of the facility.
Keeping up on veterinary records and filing.
Preparing food and medication for the guests.
Red Dog Pet Resort & Spa - Daycare Lead City, STATE, 04/2012 - 07/2013
Maintain Cleanliness of the facility.
Spraying and cleaning out kennels.
Dishes/Laundry Making sure each boarding dog has fresh clean water.
Managing daycare staff/scheduling.
Preparing schedules to go out to employees.
Delegating duties to staff members in the daycare department.
Participated in first initial interview.
Oversaw working interviews for possible new hires.
Maintained disciplinary actions when needed.
Oversee dog play groups.
Insured safety of up to 50+ dogs in a play area.
Completed daily cleaning duties during a scheduled time frame.
Was expected to know the names and breed of dogs that were in my designated play area for each day.
Feeding and medicating each boarding dog.
Greet customers and their pets in a friendly professional manner.
Answering phone calls.
Scheduling boarding and grooming appointments.
Giving tours of the facility.
Keeping up on veterinary records and filing.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Helping Hands Healthcare - Lead Hamilton County Scheduler/Admin/Front Desk City, STATE, 04/2011 - 04/2012
Scheduling and managing home health aide hours.
Scheduled up to 500 Hamilton County home health hours.
Inputting new clients into the computer scheduling system.
Maintained quality control on a weekly basis to insure clients were satisfied with their current home health aide and services.
Maintained disciplinary actions when needed.
Managed up to 100+ home health aides.
Going over schedules and procedures with new hires.
Answering phone calls from clients.
Maintained multi line phone system for the Hamilton county scheduling department.
Administrative Assisting.
Maintained and filed all paperwork according to the COA guidelines.
Helped schedulers complete scheduling duties.
Front Desk/Customer service.
Filled in for the receptionist as needed.
Completed background checks and fingerprinting for new hires.
Maintained incoming and outgoing mail ( certified mail, Schedules, maintaining postage) Distributed payroll checks to employees.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Served as liaison between management, clinical staff and the community.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.