LiveCareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Dedicated and focused Admin assistant/office Manager who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

Highlights
  • Tech/Computer Savy
  • Quick Learner
  • Office Pro
  • Excel spreadsheets
  • Polaris
  • Continu link
  • Word Perfect
  • Multi-line phone system
  • Management Skills
  • Any Emailing Program
  • Mowing Grass/Odds and Ends Jobs
  • Hiring ManagementMail management
  • Schedule management
  • HHA
  • Scheduling experience
  • Certified Vet Assistant
  • Using a Postage Machine
  • Hooking Up Computer/Phone Equipment
  • Quick Typer
  • Microsoft Office proficiency
  • Meticulous attention to detail
  • Self-directed
  • Time management
  • Professional and mature
  • Strong problem solver
  • Dedicated team player
  • Human Resources Management (HRM)
  • QuickBooks expert
  • AR/AP
  • Self-starter
  • Workers' compensation knowledge

Education
Anderson High School Cincinnati, Ohio Expected in 2010 High School Diploma : - GPA :
  • Academic Achievement Award
  • Microsoft Office Applications Certificate
Live Oaks CDC Milford, Ohio Expected in 2010 Certificate of Completion : Veterinary Assisting - GPA :
  • Minor in Vet Assisting
  • Member of The FFA
  • 3.5 GPA
  • Small Animal Medicine and Surgery coursework

Accomplishments

Promoted to Lead Hamilton County Scheduler after 1 month of employment at Helping Hands Healthcare.

Increased office organization by developing more efficient filing system and customer database protocols.

Work Experience
Northwest Bancorp, Inc. - Office Manager
Cranberry, PA, 06/2014 - Current
  • Answering Incoming Phone Calls
  • Maintaining Quality Control
  • Taking Stone Orders
  • Inputting Invoices Into Quick Books
  • Accounts Receivable/Payable
  • Taking Care Of All Incoming And Outbound Mail
  • Writing Up Purchase Order Tickets
  • Mowing the Lawn
  • Odds/Ends Jobs IE: Moving stone, Painting, Running Errands
  • inputting Vendor Bills Into Quick Books
  • Running all Errands
  • Processing Credit Card/Check Payments
  • Reconciling Accounts
  • Cleanliness of the Office
  • Tech Support
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Contacted Customers to discuss status of rebilling and reimbursement process to ensure account resolution.
  • Provided support for CEO and sales team in managing operation work flow.
  • Developed more efficient filing systems and customer database protocols.
  • Directly supported CEO in managing operation work flow.
  • Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.
  • Processed shipment documents neatly and efficiently for each load.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Balanced and handled expense accounts for each trip.
  • Delivered customer orders to homes and places of business within established time frames.
  • Interacted with customers and vendors in a friendly and timely manner.
  • Transported freight from origin to destination in a safe and timely manner.
  • Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
North Country Academy - Daycare/kennel Tech/Front Desk
Levittown, NY, 07/2013 - 06/2014
  • Processing Credit Card/Check Payments Reconciling Accounts Cleanliness of the Office Maintain cleanliness of the facility
  • Spraying and cleaning out kennels.
  • Dishes/Laundry Making sure each boarding dog has fresh clean water.
  • Oversee dog play groups.
  • Insured safety of up to 50+ dogs in a play area.
  • Completed daily cleaning duties during a scheduled time frame.
  • Was expected to know the names and breed of dogs that were in my designated play area for each day.
  • Feeding and medicating each boarding dog.
  • Greet customers and their pets in a friendly professional manner.
  • Answering phone calls.
  • Scheduling boarding and grooming appointments.
  • Giving tours of the facility.
  • Keeping up on veterinary records and filing.
  • Preparing food and medication for the guests.
Red Dog Pet Resort & Spa - Daycare Lead
City, STATE, 04/2012 - 07/2013
  • Maintain Cleanliness of the facility.
  • Spraying and cleaning out kennels.
  • Dishes/Laundry Making sure each boarding dog has fresh clean water.
  • Managing daycare staff/scheduling.
  • Preparing schedules to go out to employees.
  • Delegating duties to staff members in the daycare department.
  • Participated in first initial interview.
  • Oversaw working interviews for possible new hires.
  • Maintained disciplinary actions when needed.
  • Oversee dog play groups.
  • Insured safety of up to 50+ dogs in a play area.
  • Completed daily cleaning duties during a scheduled time frame.
  • Was expected to know the names and breed of dogs that were in my designated play area for each day.
  • Feeding and medicating each boarding dog.
  • Greet customers and their pets in a friendly professional manner.
  • Answering phone calls.
  • Scheduling boarding and grooming appointments.
  • Giving tours of the facility.
  • Keeping up on veterinary records and filing.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Designed electronic file systems and maintained electronic and paper files.
Helping Hands Healthcare - Lead Hamilton County Scheduler/Admin/Front Desk
City, STATE, 04/2011 - 04/2012
  • Scheduling and managing home health aide hours.
  • Scheduled up to 500 Hamilton County home health hours.
  • Inputting new clients into the computer scheduling system.
  • Maintained quality control on a weekly basis to insure clients were satisfied with their current home health aide and services.
  • Maintained disciplinary actions when needed.
  • Managed up to 100+ home health aides.
  • Going over schedules and procedures with new hires.
  • Answering phone calls from clients.
  • Maintained multi line phone system for the Hamilton county scheduling department.
  • Administrative Assisting.
  • Maintained and filed all paperwork according to the COA guidelines.
  • Helped schedulers complete scheduling duties.
  • Front Desk/Customer service.
  • Filled in for the receptionist as needed.
  • Completed background checks and fingerprinting for new hires.
  • Maintained incoming and outgoing mail ( certified mail, Schedules, maintaining postage) Distributed payroll checks to employees.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Served as liaison between management, clinical staff and the community.
Skills

Accounts Receivable, Administrative, Credit, clients, Customer service, filing, frame, Hiring, Human Resources, IE, Management Skills, Managing, Mail, Office, Office Manager, Painting, payroll, phone system, Phone Equipment, Postage Machine, Quality Control, Quick, Quick Learner, Quick Books, receptionist, Reconciling, safety, Scheduling, Phone, Word Perfect

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Resume Overview

School Attended

  • Anderson High School
  • Live Oaks CDC

Job Titles Held:

  • Office Manager
  • Daycare/kennel Tech/Front Desk
  • Daycare Lead
  • Lead Hamilton County Scheduler/Admin/Front Desk

Degrees

  • High School Diploma
  • Certificate of Completion

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