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office manager resume example with 8+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Dedicated and skilled administrator with 8.5+ years of experience who excels at prioritizing and completing multiple tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven knowledge of confidential correspondence and customer service. Committed to delivering high quality results within a timely manner.

Skills
  • Proficiency in Microsoft Office
  • Outstanding Interpersonal Skills
  • Cooperative Team Member
  • Excellent Analytical Skills
  • Friendly and Relatable
Work History
05/2020 to Current
Office Manager City Of Greeley Campion, CO,
  • Plan and prepare work schedules and keep records of employees' work schedules and time cards.
  • Establish and implement policies, goals, objectives, and procedures for their department.
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
  • Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
  • Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Process payroll information.
  • Supervise and train other front desk staff and arrange for employee training by scheduling training or organizing training material.
  • Researched billing issues, scheduled appointments and verified insurance coverage.
  • Educated patients on dental benefits and coordinated proper payment with insurance companies.
05/2019 to 05/2020
Front Office Associate The Church Of Jesus Christ Latter-Day Saints Orem, UT,


  • Answer telephones, take messages, or transfer calls to appropriate individuals.
  • Greet patients and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Set up and maintain paper and electronic filing systems for records, correspondence, and other material.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Complete forms in accordance with company procedures.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
  • Learn to operate new office technologies as they are developed and implemented.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Order and dispense supplies.
  • Collect and disburse funds from cash accounts, and keep records of collections and disbursements.
07/2018 to 05/2019
Cashier and Service Advisor Heyward Allen Toyota City, STATE,
  • Examine vehicles, compile estimates of repair costs, and secure customers' approval to perform repairs.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Greet customers entering establishments.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Calculate total payments received during a time period, and reconcile this with total sales.
  • Supervise others and provide on-the-job training.
08/2010 to 08/2014
Aviation Electrician United States Navy City, STATE,
  • Set up and operate ground support and test equipment to perform functional flight tests of electrical and electronic systems.
  • Test and troubleshoot instruments, components, and assemblies, using circuit testers, oscilloscopes, or voltmeters.
  • Keep records of maintenance and repair work.
  • Coordinate work with that of engineers, technicians, and other aircraft maintenance personnel.
  • Interpret flight test data to diagnose malfunctions and systemic performance problems.
  • Install electrical and electronic components, assemblies, and systems in aircraft, using hand tools, power tools, or soldering irons.
  • Adjust, repair, or replace malfunctioning components or assemblies, using hand tools or soldering irons.
  • Assemble components such as switches, electrical controls, and junction boxes, using hand tools or soldering irons.
  • Lay out installation of aircraft assemblies and systems, following documentation such as blueprints, manuals, and wiring diagrams.
Education
Expected in 12/2014 to to
Associate Of Applied Science: Paralegal Studies
Central Piedmont Community College - Charlotte, NC
GPA:

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Resume Overview

School Attended

  • Central Piedmont Community College

Job Titles Held:

  • Office Manager
  • Front Office Associate
  • Cashier and Service Advisor
  • Aviation Electrician

Degrees

  • Associate Of Applied Science

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