Office Manager Resume Example Prado Collision

OFFICE MANAGER

Summary

Dynamic Office Manager with 7 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Dependable in assisting various office staff and customers with eagerness and attentiveness.

Diligent and detail-oriented Administrative leader with solid background overseeing and motivating staff. Professionally coordinate files, correspondence and resources to boost productivity and facilitate efficient operations. Skilled in general office processes and optimization strategies.

Experienced medical professional well-versed in performing triage, collecting intake information and caring for wounds. Good communicator with organized nature and strong prioritization and multitasking skills. Sound judgment, caring nature and superior work ethic.

Self-motivated, decisive healthcare professional with proven bedside manner, clinical skills and diagnostic support experience. Manage and document current conditions to effectively support patients and work within multidisciplinary healthcare team to enhance outcomes.

Driven and compassionate healthcare professional with 11 years hands-on experience in fast-paced walk in clinic and home health patient care. Accountable and responsible with a strong focus on patient wellness.

Skills

Public relations
Accounts payable and receivable
Ability to prioritize
Detail oriented
Billing
Customer relations
Self-directed
Direct patient care

Medication administration
Wound care expertise
CPR and BLS certified
Staff direction and task delegation
Empathetic and compassionate
Patient-oriented
Charting
Patient and family focused

Experience

Office Manager11/2013 to CurrentPrado Collision Fort Myers , Florida

Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Planned for major business changes including system conversions and office moves.
Managed and controlled office supply inventory to ensure timely ordering or requisition of depleted or low-level stock.
Entered invoice data into company database and updated details, including customer contacts and delivery dates to keep information current.
Cultivated community relations and worked with teams to ensure program optimization.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Improved productivity initiatives, managed accounts, coordinated itinerary and scheduled client and leadership appointments.
Scheduled appointments and maintained master calendar.
Oversaw daily functions.
Elevated customer satisfaction ratings by resolving client and case issues effectively.
Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments.
Completed billing, collections and reporting duties on daily basis.
Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Developed and administered department budgets.

Nurse Coordinator04/2011 to 03/2016Lee Health Cape Coral, FL

Conducted patient assessments and diagnostic tests to provide physician with important patient health information used to create focused treatment plans and manage ongoing care.
Provided skilled direct nursing care to patients in walk in clinic department.
Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
Administered oral, subcutaneous and intramuscular medicatos to patients and monitored responses.
Triaged patients by phone and provided general assistance for basic and advanced needs.
Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
Educated clients, patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
Assisted physicians with conducting examinations and patient scans during diagnostic processes.
Answered patient and family questions to educate on optimal treatment procedures.
Collected and documented vital signs to track current patient conditions.
Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.

Home Health Nurse 12/2009 to 04/2010Nursing South Miami, FL

Collaborated with interdisciplinary healthcare team plan and implement effective treatment plans.
Assisted patients with activities of daily living and functional mobility to increase comfort and quality of life.
Collected biological samples for routine laboratory testing to assist diagnostic processes.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Participated in on-call rotations and delivered after-hours care.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Administered personal care to clients within private home settings and championed patient independence and well-being.
Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
Administered medications and therapies in accordance with physicians orders.
Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.

Education and Training

Associate of Applied Science05/2000Miami Dade CollegeMiami, FL

Resume Overview

Companies Worked For:

Prado Collision
Lee Health
Nursing South

School Attended

Miami Dade College

Job Titles Held:

Office Manager
Nurse Coordinator
Home Health Nurse

Degrees

Associate of Applied Science 05/2000

Office Manager Resume Example

Resume Score: 80%

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