Office Manager Resume Example
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OFFICE MANAGER
Professional Summary
Multi-skilled and resourceful Office Manager with over 10 years of experience. Expert on record keeping, supply management and handling a wide range of administrative, technical and executive-support tasks. Excel at resolving employer challenges with innovative solutions, systems and process improvements that increase efficiency and customer satisfaction. Capable of managing high volume phone calls, while proficiently organizing meetings and conferences, and maintaining proper financial records.
Skills
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Work History
Aug 2016 - Mar 2020Office ManagerChancelight Behavioral Health - Addison , IL
- Managed and prioritize partner's schedules to ensure that time was focused on critical, strategic issues.
- Coordinated communications, track and follow up on costumers' requests.
- Managed an active calendar of appointments.
- Composed and prepared confidential correspondence.
- Responsible for weekly meeting and its agenda (scheduling, preparing facility, composing handouts and binders for attendees).
- Reconciliation of bank statements and credit card statements; Financial reports; periodical results and budget input; Sales reports; Expense reports; Purchase orders; Manage invoicing process; Accounts payable and Accounts Receivable.
- Answered and screened phone calls in a courteous manner while taking messages in a high degree of accuracy.
- Maintained document filing and storage system with the highest regard for organization.
- In charge of developing and implementing company's Standard Operating Procedure (SOP).
- Resolved critical issues in a deadline driven, demanding environment.
- Implemented controls to ensure payment due date and licenses renewal were not missed.
- Served as liaison with Company's accountant, attorney, and payroll service and insurance companies.
- Managed all travel arrangements, including expense cards and reimbursement paperwork.
Sep 2014 - Jul 2016Office ManagerChancelight Behavioral Health - Austin , TX
- Managed Office day-to-day operations.
- Organized and maintained an internal filing system.
- In charge of reconciliation for 4 different bank accounts and 5 credit card accounts.
- Responsible for accounts receivable, accounts payable and monthly financial reports.
- Managed all purchases including international orders adhering to budget practices.
- Prepared correspondence, reports, invoices and presentations.
- Managed company employee payroll and commissions.
- Scheduled meetings, coordinated agenda, and all travel arrangements for superiors.
- Processed travel expenses and reimbursements for department team members.
- Managed multiple administrative projects simultaneously and monitor progress to ensure deadlines were met.
- Answered all incoming calls, routed each one to the correct staff member and recorded detailed messages when required.
- Conducted Internet research and developed requested reports using Word and Excel.
Aug 2012 - Aug 2014Finance CoordinatorCity University Of New York - Staten Island , NY
- In charge of monitoring multiple bank accounts.
- Gathered and collected all financial information for business and verified accuracy in system.
- Conducted all transactions, transfers, wires and deposits for these accounts.
- Company accounts receivable and accounts payable.
- Tracked and recorded expenses and reconciled accounts to maintain accurate and compliant financial records.
- Property Management of 50+ units.
- Created invoices and mailed to tenants, amongst other documentation.
- Carried out payments on behalf of owners.
- Corporate employee payroll; processed commissions to real estate agents in Miami and NYC.
- Direct contact with company President of all property account statuses.
Sep 2010 - Aug 2012International Sales AssistantApplied Medical Technology, Inc. - Brecksville , OH
- Filtered and processed potential leads for 5 different countries.
- Contacted leads and provided information based on their inquiries.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Added leads to excel spreadsheets and to CRM with follow up status.
- Conducted full registration for ongoing projects including Trump Soho, NY.
- Input properties on MLS.
- Scheduled trips and meetings with clients in different countries.
- Translation of all documents.
- Coordinated all campaign events and materials for agents.
Education
Certifications
Notary Public State of Florida - Commission ExpiresCertified Coding and Billing Specialist by the NHA (National Health Career Association) – Inactive
Expected in Mar 2022Associate of Science: Business AdministrationCalifornia Coast University
Jun 2016Medical Coding And Billing - Barry University
Diploma
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Resume Overview
School Attended
- California Coast University
Job Titles Held:
- Office Manager
- Finance Coordinator
- International Sales Assistant
Degrees
- Certifications
Notary Public State of Florida - Commission Expires
Associate of Science : Business Administration
Medical Coding And Billing - Barry University
Diploma
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