Office Manager Resume Example Company Name

OFFICE MANAGER

Professional Summary

Thorough and steadfast office worker with top-notch administrative skills and solid background in pest control. Surpass business targets while satisfying diverse customer demands. Independently handle clerical tasks like routing correspondence and coordinating travel arrangements to keep business operations smooth and efficient.

Multi-talented production worker consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Focused and reliable server bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for efficient work.

Skills

Documentation and control
Expense Reporting
Training and Development
Clerical support
Clear oral/written communication
Strategic Planning
Administrative support
Team building
Friendly nature
Sorting and labeling
Travel coordination
Excellent multi-tasking ability
Food Preparation and Safety
Bill Computation
Order Accuracy
Communication skills
Upselling techniques
Food preparation
Compliance standards
Quality assurance
Production deadline management

Policy and Procedure Modification
Team Leadership
Workflow planning
Program Management
Performance improvement
Contract negotiations
Scheduling
Office administration
Credit and collections
Relationship building
Organizational skills
Point of Sale Knowledge
Ordering Procedures
Food Spoilage Prevention
Guest Relations Management
Hospitality service expertise
Sales expertise
Accurate money handling
Stocking and replenishing
Worksite safety

Work History

Jan 2018 - CurrentOffice ManagerCompany Name - City, State

Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Compared vendor prices and negotiated for optimal savings.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
Improved office operations by automating client correspondence, record tracking and data communications.
Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
Handled all incoming business and client requests for information.
Coordinated fundraising events, overseeing management of volunteers, vendor relations and publicity to increase community outreach and awareness.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Solved problems timely and effectively, ensuring customer satisfaction.

Dec 2017 - Aug 2018Production WorkerCompany Name - City, State

Inspected final products to assess compliance with quality standards and established tolerances.
Documented production information via daily system logs and discussed non-conformance issues with management.
Examined incoming materials and compared to documentation for accuracy and quality.
Supported current production needs by moving items between equipment, conveyors and staging areas.
Unloaded incoming products and moved boxes to staging areas, sorted items and transported to final storage locations.
Assembled products according to changing daily work orders and specific customer needs.
Conducted quality inspections of finished products and made minor repairs to meet project expectations.
Enthusiastically took on additional shifts during peak work periods to keep projects on schedule.
Organized work to meet demanding production goals.
Worked closely with others in team-oriented settings to maintain line productivity.
Monitored production schedule to keep proper amount of inventory on hand.
Running a cash register.

Jan 2015 - Dec 2015WaitressCompany Name - City, State

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Used cash registers and credit card machines to cash out customers.
Checked identification to enforce age regulations for alcoholic beverages.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.

Jan 2013 - Oct 2013WaitressCompany Name - City, State

Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Used cash registers and credit card machines to cash out customers.
Checked identification to enforce age regulations for alcoholic beverages.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Prepared beverages and filled food orders for customers.

Education

High School DiplomaFrench Settlement High School | City

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Office Manager Resume Example

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