Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

I have had training and experience in front desk and receptionist/secretarial duties with a strong attention to detail and an outstanding work ethic. Outgoing with extensive employee relations experience in a full range of functions, as well as success in simultaneously managing multiple projects.

Education and Training
Expected in 2000
: Cosmetology
Capri College - Madison, WI
GPA:
Expected in 1998
High School Diploma:
Darlington High School - Darlington , WI
GPA:
Skill Highlights
  • Proven patience and self-discipline
  • Patient-oriented
  • Personal and professional integrity
  • Sound decision making
  • Critical thinking proficiency
  • Personal and professional integrity
  • MS Office and Excel proficient
  • Reliable
  • Excellent communication skills
  • Quickbooks proficient 
  • Experience with WHEDA & HUD practices
  • Energetic
  • Friendly
  • Approachable
  • Flexible
  • Team player
  • Organized
  • Strong work ethic
  • Computer-savvy
  • Willingness to continue learning
Professional Experience
02/2015 to 03/2018
Office Manager Grace Hospice Akron, OH,
With the Wiegel Group I manage all daily office operations. They are a property management company with 300+ rental units, both market rent and Section 8 Housing. I work very closely with the WHEDA and HUD.
The names of their property management businesses I oversee are:
TNT Rental Properties
WG Holdings
Alpine Heights Apartments
New Glarus Place Apartments
High Ciara Mobile Home Park
Avon Heights Apartments
The Wiegel Group also owns Xtreme Clean Car Washes that have 3 locations. I oversee these business as well. 
I take care of maintenance issues and ordering of supplies for all companies. Each day I have a meeting with my employees to bring everyone up to speed on company productivity, give repair orders to our staff and develop a strategy for any issues that need to be addressed. I process all paperwork which includes rental leases and monthly statements. Not only do I manage each business bank account, I also make all payments having to do with each related account. I manage and direct every call that comes into the office. Work one on one with all 300+ tenants, process and deposit monthly rents, and develop payment plans if needed. Line up any outside maintenance/repairs that are above our staff capabilities. 

06/2008 to 2015
Cosmetologist & Micro Pigmentation Specialist Reid Hospital & Health Care Services Liberty, IN,

At Massage Works Day Spa & Salon I was a cosmetologist and a Micro Pigmentation Specialist. As a cosmetologist I cut, color and perm men, women and children's hair. As a Micro Pigmentation Specialist I permanently apply makeup.

Other areas of expertise include researching the various types of spa therapies and treatments to be better informed of spa services. Checked members and guests in promptly for their appointments. Coordinated and booked spa service appointments for individual and group clients. Assigned clients to estheticians by aligning the client’s needs with the esthetician’s expertise. Rotated between spa front desk management and working the salon floor. Replenished body treatment sheets after each spa session. Meticulously entered client and service information when booking appointments. Provided accurate product and merchandise information to customers. Responded to customer inquiries in a friendly and professional manner. Suggested and sold salon services and retail products to customers. Greeted all guests and assisted them with requests and special services. Responded to the needs and requests of the spa director. Processed all cash and credit card transactions. Replaced towels and mats and escorted guests to the Quiet Room. Showed appreciation to guests by thanking them for their business. Clearly communicated with each employee regarding any schedule changes. Executed all daily opening and closing procedures. Organized salon paperwork and office files. Scheduled beauty consultations and hair styling appointments. Monitored and tracked salon product orders and deliveries. Worked a flexible schedule to accommodate salon needs. Introduced corporate policies, procedures and work rules to new spa employees. Employed spa tracking system when making reservations. Mailed client forms and salon promotional documents.

03/2001 to 05/2005
Secretary Amita Health Ponca City, OK,

During my employment with Fink Trucking I was responsible for all daily paperwork of employees, dispatching and scheduling drop offs and pick ups for employees. I updated confidential employee information with accuracy and speed.Verified that information in the computer system was up-to-date and accurate.Created monthly reports for records, closed terminated records and completed chart audits.Updated departmental standard operating procedures and database to accurately reflect the current practices.Developed and created a more effective filing system to accelerate paperwork processing.Successfully established effective systems for record retention by creating database for daily correspondence tracking.

01/2000 to 03/2005
Cosmetologist Qurate Retail Group Malvern, PA,

While employed with Images Hair Designs I worked as a cosmetologist. I also checked clients in promptly for their appointments. Coordinated and booked all spa service appointments for individuals. Scheduled beauty consultations and hair styling appointments. Worked a flexible schedule to accommodate salon needs.

04/2018 to Current
Assistant Director Lafayette County Housing Authority City, STATE,

As the Assistant Director, at the Lafayette County Housing Authority, I manage all the daily operations. From maintenance issues and ordering of supplies, to management of roughly 120 tenants which includes all tenant files and certifications as well as inspection of all tenant homes.

Everyday the Executive Director and I have a meeting to brief each other on the days events, give repair orders to our maintenance person and prioritize my daily tasks. I process all paperwork which includes rental leases and monthly statements. I manage and direct every call that comes into the office. Work one on one with all 120+ tenants, process and deposit monthly rents, and develop payment plans if needed. Line up any outside maintenance/repairs that are above our staff capabilities.

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    Resume Overview

    School Attended

    • Capri College
    • Darlington High School

    Job Titles Held:

    • Office Manager
    • Cosmetologist & Micro Pigmentation Specialist
    • Secretary
    • Cosmetologist
    • Assistant Director

    Degrees

    • High School Diploma

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