LiveCareer-Resume

Office Manager resume example with 15+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Experienced, organized and dedicated Accounts Receivable Specialist with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Clear communicator and self-motivated worker with ability to perform effectively in independent or team environments.

Skills
  • Microsoft Office Suit including Outlook
  • Microsoft Dynamics Navision
  • Netsuite
  • Documentation and control
  • Team Leadership
  • Team building
  • Friendly nature
  • Clear oral/written communication
  • Relationship building
  • CAM 32 software, Sage Time Slips/ACT, Salesforce, Quickbooks, Google Docs, Adobe.
  • Policy and Procedure Modification
  • Sorting and labeling
  • Organizational skills
  • Credit and collections
  • Office management
  • Excellent multi-tasking ability
  • Scheduling
  • Filing
  • Office Administration
Work History
08/2020 to Current
Accounts Receivable Specialist Apex Systems Oklahoma City, OK,
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
11/2018 to 05/2020
Office Manager Amobee Manila, AR,
  • Promoted from Accounts Receivable Specialist to manager within a year for proven track record of collections, and orginization of over 400 customers, including severely past due accounts, and maintaining accounts stay within net 30.
  • Determine eligibility for credit accounts.
  • Generate weekly aging reports in Excel as well as company software program.
  • Maintained office policies and procedures for five locations including drafting new office policies and procedures as needed.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
  • Prepared and mailed invoices to customers, processed payments and documented account updates.
  • Processed tax exempt certificates, coupons and vendor credit inquiries.
  • Closely managed monthly reconciliation schedules of all assigned accounts.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Supported operations by communicating with customers, filing documents and managing data.
  • Assisted day staff by completing daily computer backups, virus checks and program updates.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Processed payroll for 20 employees each week, including commissions, taxes, time off and healthcare benefits.
  • Performed targeted collections on past due accounts aged over 30 days.
  • Entered figures using 10-key calculator to compute data quickly.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
01/2016 to 11/2018
Administrative Assistant Catholic Health Initiative Bainbridge Island, WA,
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
  • Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Executed record filing system to improve document organization and management.
  • Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Organized weekly staff meetings and logged minutes for corporate records.
  • Monitored multi-Attorney's work calendar and scheduled appointments, meetings, and court dates.
  • Arranged rapid office equipment repair and maintenance with vendors.
  • Processed invoices and expenses using Sage Time Slips to facilitate on-time payment.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Scheduled office meetings and client appointments.
01/2006 to 01/2016
Administrative Assistant, COO/Office Manager NoblePay Inc City, STATE,
  • Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
  • Responsible for providing all administrative support for company management.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Allocated executive tasks and managed complex calendars and administrative functions.
01/2013 to 01/2015
Substitute Teacher/Paraprofessional Dracut Public Schools City, STATE,
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Organized classroom materials to help teachers prepare for daily instruction and activities.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Prepared instruction materials, including making copies, constructing bulletin boards and setting up work areas.
  • Adhered to predetermined behavior and academic plans and collaborated on adjustments.
Education
Expected in 2001
Bachelor of Science: Early Childhood Education
Salem State College - Salem, MA
GPA:
  • Minored in Psycology

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Resume Overview

School Attended

  • Salem State College

Job Titles Held:

  • Accounts Receivable Specialist
  • Office Manager
  • Administrative Assistant
  • Administrative Assistant, COO/Office Manager
  • Substitute Teacher/Paraprofessional

Degrees

  • Bachelor of Science

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