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office manager resume example with 4+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Multi-talented Office Manager consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.

Skills
  • Company organization
  • Personnel recruitment
  • Compensation structuring
  • Organizational development
  • Payroll coordination
  • Equal opportunities facilitation
  • Customer service excellence
  • Organization
  • Employee scheduling
  • Business growth and retention
Work History
07/2019 to Current Office Manager Amobee | San Diego, CA,
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Established and developed highly-efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Sourced vendors for special project needs and negotiated contracts.
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Evaluated employee records and productivity to complete employee evaluations per quarter
  • Handled new-hire orientation and basic recruiting tasks for best-in-class talent identification.
  • Created reports and presentations.
  • Met challenging quotas for productivity and accuracy of work.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
12/2016 to 12/2019 Office Manager Amobee | Redwood City, CA,
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Compared vendor prices to ensure optimal savings.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Completed bi-weekly payroll for 40 employees.
  • Performed billing, collection and reporting functions for office.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Created and finalized contracts for clients.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Arranged corporate and office conferences for company employees and guests.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Created reports and presentations.
  • Met challenging quotas for productivity and accuracy of work.
  • Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Coordinated fundraising events, overseeing management of volunteers, vendor relations and publicity to increase community outreach and awareness.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Coordinated special projects and managed schedules.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Received, screened and routed incoming calls.
  • Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
  • Created PCA training program to align with State of GA requirements.
to HR Manager Advent Software | Mclean, VA,
  • Developed succession plans and promotion paths for all staff.
  • Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training.
  • Forecasted expected personnel demands and developed forward-thinking approaches to achieve objectives.
  • Provided guidance on policies and procedures to harmonize responses to complainants and ensure appropriate investigation and resolution of grievances.
  • Utilized compliance tools, corrective actions and identification of deficiences to mitigate audit risks.
  • Reduced process gaps while supervising employees to ensure optimal productivity.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Controlled workmen's compensation claims by eliminating unnecessary filings and streamlining processes.
  • Structured compensation and benefits according to market conditions and budget demands.
  • Briefed new hires on essential job information, such as company policies, employment benefits and job duties.
  • Managed annual budget of $730,000.00
Education
Expected in | Business Administration And Management Middlesex County College, Edison, NJ GPA:
Expected in High School Diploma | Madison Central HighSchool, Old Bridge, NJ, GPA:

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Resume Overview

School Attended

  • Middlesex County College
  • Madison Central HighSchool

Job Titles Held:

  • Office Manager
  • Office Manager
  • HR Manager

Degrees

  • High School Diploma

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