QuickBooks Experience, MS Office, Word, Excel & Internet and database searching . Data entry and work processing skills with a high level of accuracy, and the ability to proofread and verify information. I interacted effectively with the public. Maintained confidentiality of records and all information. Dealt with the Texas Workforce Commission (TWC) and also the Department of Aging and Disability Services (DADS) and NACEES. Signed students for desired classes. Managed front office along with annual reporting and daily customer needs. Responsible for money and bank deposits and answering all calls. Also took payments for the VA, MYCAA and DARS. I was also an assistant instructor for CNA. Recruited and interviewed applicants for positions available. Managed I9/W2. Advised managers on organizational policy matters and recommend needed changes. Conducted new employee orientation to foster positive attitude toward organizational objectives. Identified staff vacancies and recruited, interviewed and selected applicants. Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems. Developed, implemented and monitored programs to maximize customer satisfaction.
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