LiveCareer-Resume

office manager resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

A hardworking and passionate job seeker with strong organizational skills. Composed personal known for having excellent drive. Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors, and contractors. Ready to tackle new challenges and build success with exciting organizations. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills. Highly trained payroll professional with experience processing transactions, identifying problems, performing detailed analysis, and finding solutions. In-depth knowledge of banking procedures as Payroll Administrator. Bookkeeping professional with 35 years of experience in operations management. Proven track record of honesty,dependability, and trustworthiness. North Carolina Notary and can pass a background check of any type.

Skills
  • Problem Anticipation and Resolution
  • Finance and Accounting Oversight
  • Budget Control
  • Training Management
  • Records Organization and Management
  • Department Oversight
  • Mathematical Calculation and Reasoning
  • Human Resources Oversight
  • Administrative Management
  • Payroll Administration and Timekeeping
  • A/R Collection calls
  • A/R, A/P, G/L, JC and P/R
Work History
Office Manager, 10/1986 to Current
Agri Beef Co.Moses Lake, WA,
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Actively listened to customers, and handled concerns quickly.
  • Completed paperwork, recognizied discrepancies and promptly addressed for resolution.
  • Public Notary for the State of North Carolina and can pass a background check of any type.
  • Managed budgets, appointment scheduling, employee and event itineraries, and accounts to improve productivity initiatives.
  • Oversaw office inventory activities by ordering and requisitions and stocking and receiving shipments.
Director of Operations, 10/1986 to Current
Johns Hopkins UniversityBaltimore, MD,


  • Monitored office workflow and administrative processes to keep operations running smoothly
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Processed payroll garnishments such as tax liens and child support.
  • Assisted accountant with both internal and external audits relating to processing of payroll.
  • Documented and processed all garnishments for bankruptcies, student loans and child support orders.
  • Prepared accounts for scheduled audits and assisted with audit process to facilitate faster completion of tasks.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.
  • Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using Anzio software.
  • Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce send and receive documents.
  • Independently maintained 100% accuracy in transferring correct data from payroll spreadsheets into Anzio system.
  • Prepared tax reports ( 941 and 940) and state reconciliation.
  • Balanced Company bank statements and petty cash.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Submitted cash and check deposits and generated cash receipts.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Responded to inbound inquiries regarding accounts and payments.
  • Input financial data and produced reports using Anzio.
  • Maintained relationships with vendors and managed invoices.
  • Entered figures using 10-key calculator to compute data quickly.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Analyzed figures, postings and documents to maintain accounting program accuracy.
  • Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
  • Works independently and self motivated.
Shift Manager/Key Holder, 03/1984 to 05/1985
Foodlion Grocery StoreCity, STATE,
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Processed cash, credit, debit and check payments.
  • Trained and mentored new employees.
  • Received and counted money.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Accepted and processed customer returns.
  • Completed store opening and closing procedures.
  • Counted out cash drawers and balanced totals.
  • Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines
  • Developed professional relationships to improve retention of key customers
Shift Manager/Key Holder, 03/1980 to 02/1984
Pizza HutCity, STATE,
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Tracked and prioritized work orders to meet daily production requirements
  • Opened and closed store 5 days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Processed cash, credit, debit and check payments.
  • Trained and mentored new employees.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Received and counted money.
  • Opened inventory boxes and restocked shelves.
  • Oversaw team of 15 employees.
  • Monitored security areas during busy periods.
  • Counted out cash drawers and balanced totals.
Education
Associate of Arts: , Expected in 1983 to Mountain State University - Beckley, WV
GPA:
Associate of Arts: Social Work, Expected in 1983 to Concord College - Princeton ,WV,
GPA:
GED: , Expected in 1981 to Hinton High School - Hinton, WV,
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mountain State University
  • Concord College
  • Hinton High School

Job Titles Held:

  • Office Manager
  • Director of Operations
  • Shift Manager/Key Holder
  • Shift Manager/Key Holder

Degrees

  • Associate of Arts
  • Associate of Arts
  • GED

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: