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Office Manager Resume Example

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OFFICE MANAGER
Summary

Dedicated and meticulous Office Manager with over 30 years of experience excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Flexible and focused team player.

Professional and well-grounded office team member with superior clerical skills and Secretary expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements.

Well-coordinated in handling diverse office tasks while leading administrative teams to meet demanding performance targets. Good budget management, payroll administration and office organizational skills. Effectively organize resources and clerical support to maintain smooth and efficient operations and enhance team success.

Multitasking Secretary 2 with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibits essential and developed techniques in policy, procedure and process improvement initiatives which minimize labor, increase productivity and maintain quality in all aspects of administrative support.

Dynamic Office Manager with over 30 years of experience in supporting day-to-day operational functions to provide smooth-running business. Highly dependable, ethical and reliable support specialist and leader in blending advanced organizational, technical and business acumen. Dependable in assisting various office staff and customers with eagerness and attentiveness.

Talented Secretary 2 with executive-level administrative management and financial, business and operational leadership expertise. Multidisciplinary professional exhibiting essential techniques in policy, procedure and process improvement initiatives to minimize labor, increase productivity and maintain quality in all aspects of administrative support.

Skills
  • Accounts payable and receivable
  • Billing
  • Invoicing and billing
  • File and data retrieval systems
  • Customer relations
  • Expense reporting
  • Reception
  • Data entry
  • Public relations
  • Accounts reconciliation
  • Banking operations
  • A/P and A/R Payroll and benefits
Experience
Office Manager|Behavior Health Network - San Juan , TX|05/2014 - Current
  • Typed up quotes and prepared proposals for business services such as downloading drawings and printing them up for my boss to quote for contractors.
  • Managed office budget to handle all needs, including inventory, postage and vendor services.
  • Accounting, including all coding of business purchases payable out by credit card and checking account, as well as balancing of all checking accounts.
  • Accounts Payable including paying all incoming invoices, company bills, etc.
  • Answer incoming phone calls and answering questions, or transfer to appropriate person.
  • Filing of all incoming invoices, insurance documents, company documents.
  • Fax all orders to appropriate vendor, as well as all documents that need faxed.
  • Excel documents for outgoing invoices to contractors when jobs are finished.
  • Running errands that need to be done such as grocery shopping, post office, office supplies etc.
Pharmacy Technician|University Of Florida - Gainesville , FL|01/2005 - 01/2006
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Reviewed and monitored patient medication files and lab data in hospital setting.
  • Received, reviewed, dispensed and labeled over prescriptions daily with expert accuracy.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Improved drug inventory management procedures to reduce waste and eliminate backorders or overstock.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified and filled prescriptions daily in busy pharmacy setting.
  • Trained new technicians to provide excellent customer service.
  • Created new customer profiles and updated information in pharmacy computer systems.
  • Supported the pharmacist in preparing prescriptions daily.
  • Calculated dosage, filled prescriptions and prepared prescription labels.
  • Maintained lines of communication with patients, providing instructions and general support.
  • Used 8-point check system to verify labeled prescriptions.
  • Assisted staff members with drug inventory, purchasing, and receiving.
  • Entered orders into the system and filled medication orders.
  • Dispensed medications to patients in accordance with pharmacist orders.
  • Delivered quality care to customers through close collaboration with pharmacist.
  • Inspected medication storage locations to monitor drug expiration dates and ensure adequate supply inventory.
  • Communicated extensively with patients to provide assistance, support and instructions.
  • Communicated with insurance companies for billing purposes.
  • Collaborated closely with pharmacist to deliver high level of quality care to patients and patrons.
  • Received, reviewed, dispensed, and labeled over hundreds of prescriptions daily with expert accuracy.
  • Confirmed prescriptions for patients by placing calls and conferring with physicians' office staff.
  • Dispensed approximately hundred's of prescriptions daily.
  • Coordinated with other pharmacy locations to resolve any issues with medication.
  • Maintained clean and organized pharmacy shelving and work areas.
  • Placed orders for out of stock medications to ensure patients received their prescriptions on time.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Restocked shelves and prepared expired drugs for return.
  • Compiled customer demographic, allergy and medical history background.
  • Prepared medication labels with item name and quantity.
  • Administered medications as per pharmacist orders.
  • Prepared prescription transfer requests from competitor companies.
  • Verified prescriptions by contacting physicians' offices and receiving approval.
  • Filled and processed prescriptions to ensure prompt and efficient patient care.
  • Entered and processed prescriptions into internal system with accuracy to avoid filling delays.
Cashier|Cummins - Oak Creek , WI|01/2004 - 01/2005
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Received payments for Products or Service and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Trained new employees in cashiering procedures, offering assistance in resolving particular pricing issues as well as produce lookup.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Assisted customer service manager with completing end-of-day counts and securing funds to prevent loss or theft.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Smoothly processed incoming orders, handling over 100''s of transactions per day with exceptional accuracy.
Education and Training
Frederick High School|City, State|1989High School Diploma
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

88Good
Resume Strength
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Resume Overview

School Attended

  • Frederick High School

Job Titles Held:

  • Office Manager
  • Pharmacy Technician
  • Cashier

Degrees

  • High School Diploma

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