office manager resume example with 5+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Ambitious, quick to learn, career-focused job seeker, anxious to obtain an entry-level Cashier/Customer Service position to help launch career while achieving company goals.
Skills
Budgetary Planning
Work Planning and Prioritization
Problem Resolution
Documentation and Reporting
Accounts Payable and Receivable
Customer Relations
Invoicing and Billing
Service Documentation
Household Cleaning
Sound Judgment
Progress Tracking
Clear Communication
Team Collaboration
CPR Certification
First Aid Certification
Critical Thinking
Attentive to People
Supportive Personality
Crisis Management
Experience
Office Manager, 08/2022 - Current Encore Electric – Avon, CO,
Administered payroll and maintained proper documentation of employee personnel.
Monitored payments due from clients and promptly contacted clients with past due payments.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Reviewed files and records to obtain information and respond to requests.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Interpreted and communicated work procedures and company policies to staff.
Used judgment and initiative in handling confidential matters and requests.
Managed office inventory and placed new supply orders.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Managed office budget to handle inventory, postage and vendor services.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Reviewed completed work to verify consistency, quality and conformance.
Analyzed business performance data and forecasted business results for upper management.
Recruited and trained new employees to meet job requirements.
Evaluated individual and team business performance and identified opportunities for improvement.
Delegated work to staff, setting priorities and goals.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Direct Support Professional, 02/2022 - Current The Mentor Network – Daleville, IN,
Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Engaged with patients and families to provide emotional support and daily living instruction.
Assisted with client personal care needs to foster independence and well-being.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Helped clients with personal needs from exercise to bathing and personal grooming.
Followed care plan and directions to administer medications.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Accompanied or transported clients to appointments, errands and social activities.
Provided direct care to individuals with intellectual, developmental, mental, and emotional disabilities, fostering activities of daily living.
Keeping the client, myself, and others as safe as possible while a client(s) would have behaviors, such as hitting or punching myself or others, throwing things, eloping, etc.
Assisted individuals in learning and developing new skills.
Maintained clean and well-organized environment for client happiness and safety.
Assisted individuals in development of social skills to become integrated in community.
Tracked and reported clients' progress based on observations and conversations.
Helped clients stay happy and healthy by providing mental and emotional support.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Assisted with planning and coordination of activities and outings based on individual needs.
Direct Support Professional, 11/2019 - 01/2022 Res-Care, Inc. – Albuquerque, NM,
Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Engaged with patients and families to provide emotional support and daily living instruction.
Assisted with client personal care needs to foster independence and well-being.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Helped clients with personal needs from exercise to bathing and personal grooming.
Followed care plan and directions to administer medications.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Accompanied or transported clients to appointments, errands and social activities.
Provided direct care to individuals with intellectual, developmental, mental, and emotional disabilities, fostering activities of daily living.
Keeping the client, myself, and others as safe as possible while a client(s) would have behaviors, such as hitting or punching myself or others, throwing things, eloping, etc.
Assisted individuals in learning and developing new skills.
Maintained clean and well-organized environment for client happiness and safety.
Assisted individuals in development of social skills to become integrated in community.
Tracked and reported clients' progress based on observations and conversations.
Helped clients stay happy and healthy by providing mental and emotional support.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Assisted with planning and coordination of activities and outings based on individual needs.
Direct Care Professional, 09/2014 - 03/2017 Apis Management Services – Pine Grove, PA,
Coordinated patient care plans with doctors and registered nurses and communicated treatment steps to patients.
Engaged with patients and families to provide emotional support and daily living instruction.
Assisted with client personal care needs to foster independence and well-being.
Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
Helped clients with personal needs from exercise to bathing and personal grooming.
Followed care plan and directions to administer medications.
Aided with mobility and independence for disabled individuals and continually monitored safety.
Advocated for disabled individuals to foster communication and self-expression and achieve goals.
Accompanied or transported clients to appointments, errands and social activities.
Provided direct care to individuals with intellectual, developmental, mental, and emotional disabilities, fostering activities of daily living.
Keeping the client, myself, and others as safe as possible while a client(s) would have behaviors, such as hitting or punching myself or others, throwing things, eloping, etc.
Assisted individuals in learning and developing new skills.
Maintained clean and well-organized environment for client happiness and safety.
Assisted individuals in development of social skills to become integrated in community.
Tracked and reported clients' progress based on observations and conversations.
Helped clients stay happy and healthy by providing mental and emotional support.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
Assisted with planning and coordination of activities and outings based on individual needs.
Education and Training
GED: , Expected in - College of Western Idaho - Nampa, ID GPA: Status -
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