Office Manager Resume Example
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OFFICE MANAGER
Professional Summary
Skills
Work History
09/2019 - CurrentOffice Manager | Bobby Rahal Automotive Group - Pittsburgh - Pittsburgh , PA
- Created and finalized contracts for [Produce or Service] deals with customers.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
04/2017 - 09/2019Universal Banker | Summit Credit Union - Lake Mills , WI
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Checked amount details and fraud markers for transaction papers such as checks and money orders.
- Promoted products or services to each customer to consistently achieve sales targets.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
- Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
- Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
- Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Represented bank at community events to establish strong ties and promote business.
- Exceeded sales goals in [Area] and [Area] on consistent basis.
04/2015 - 04/2017Associate Director | Cline Davis & Mann, Inc. - New York , NY
- Oversaw business calendar of events and scheduled key initiatives.
- Supported capital project planning and contributed to feasibility studies.
- Directed financial operations, including developing and administering budgets.
- Networked with local and regional businesses to promote partnerships and drive growth.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
- Studied latest trends to add new merchandise to product lineup, improving sales revenues $[Amount].
- Led business planning, developed market strategy and established direct procurement of products from [Type] vendors.
- Analyzed media strategies.
- Coordinated launch of media campaigns with marketing, communications and sales departments.
08/2008 - 02/2011Senior Administrative Assistant | Seneca Center - Santa Rosa , CA
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
- Prepared and distributed team-based communications to foster collaboration and enhance team morale.
- Produced highly accurate internal and external letters and memoranda.
- Supported time-tested professional relationships, working with stakeholders to facilitate communication.
- Coordinated office activities and public events, including product ordering, set up and technology.
- Arranged business travel details for company employees per supervisor requirements.
- Maintained personal schedule, professional calendar and individual appointments for senior staff members.
- Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
- Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
- Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
- Acted as backup for other employees of same title by providing support where needed and adapting to requirements of department.
- Wrote and prepared deliberate agendas for company meetings.
- Coordinated trainings for new team members, overseeing onboarding details.
Education
Expected in 03/2028Flushing High School, City, StateHigh School Diploma:
College of Staten Island of The City University of New York, City, State
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Resume Strength
- Completeness
- Measurable results
- Strong summary
Resume Overview
School Attended
- Flushing High School
- College of Staten Island of The City University of New York
Job Titles Held:
- Office Manager
- Universal Banker
- Associate Director
- Senior Administrative Assistant
Degrees
- High School Diploma :
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