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Office Manager Resume Example

Resume Score: 80%

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JC
OFFICE MANAGER
Professional Summary
Skills
Work History
09/2019 - CurrentOffice Manager | Air Pros - Fort Myers, FL
  • Created and finalized contracts for [Produce or Service] deals with customers.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
04/2017 - 09/2019Universal Banker | SunTrust Bank - Bonita Springs, FL
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies.
  • Checked amount details and fraud markers for transaction papers such as checks and money orders.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
  • Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Represented bank at community events to establish strong ties and promote business.
  • Exceeded sales goals in [Area] and [Area] on consistent basis.
04/2015 - 04/2017Associate Director | Estero Chamber Of Commerce - Estero, FL
  • Oversaw business calendar of events and scheduled key initiatives.
  • Supported capital project planning and contributed to feasibility studies.
  • Directed financial operations, including developing and administering budgets.
  • Networked with local and regional businesses to promote partnerships and drive growth.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
  • Studied latest trends to add new merchandise to product lineup, improving sales revenues $[Amount].
  • Led business planning, developed market strategy and established direct procurement of products from [Type] vendors.
  • Analyzed media strategies.
  • Coordinated launch of media campaigns with marketing, communications and sales departments.
08/2008 - 02/2011Senior Administrative Assistant | Prudential Retirement - Iselin, NJ
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Prepared and distributed team-based communications to foster collaboration and enhance team morale.
  • Produced highly accurate internal and external letters and memoranda.
  • Supported time-tested professional relationships, working with stakeholders to facilitate communication.
  • Coordinated office activities and public events, including product ordering, set up and technology.
  • Arranged business travel details for company employees per supervisor requirements.
  • Maintained personal schedule, professional calendar and individual appointments for senior staff members.
  • Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
  • Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
  • Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
  • Acted as backup for other employees of same title by providing support where needed and adapting to requirements of department.
  • Wrote and prepared deliberate agendas for company meetings.
  • Coordinated trainings for new team members, overseeing onboarding details.
Education
Expected in 03/2028Flushing High School, Flushing, NYHigh School Diploma:
College of Staten Island of The City University of New York, Staten Island, NY
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Resume Overview

Companies Worked For:

  • Air Pros
  • SunTrust Bank
  • Estero Chamber Of Commerce
  • Prudential Retirement

School Attended

  • Flushing High School
  • College of Staten Island of The City University of New York

Job Titles Held:

  • Office Manager
  • Universal Banker
  • Associate Director
  • Senior Administrative Assistant

Degrees

  • High School Diploma :

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