Office Manager Resume Example Air Pros

OFFICE MANAGER

Professional Summary

Skills

Work History

09/2019 - CurrentOffice Manager | Air Pros - Fort Myers, FL

Created and finalized contracts for [Produce or Service] deals with customers.
Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.

04/2017 - 09/2019Universal Banker | SunTrust Bank - Bonita Springs, FL

Upheld strict financial controls by keeping funds secure and accurately transferring monies.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Promoted products or services to each customer to consistently achieve sales targets.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.
Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
Represented bank at community events to establish strong ties and promote business.
Exceeded sales goals in [Area] and [Area] on consistent basis.

04/2015 - 04/2017Associate Director | Estero Chamber Of Commerce - Estero, FL

Oversaw business calendar of events and scheduled key initiatives.
Supported capital project planning and contributed to feasibility studies.
Directed financial operations, including developing and administering budgets.
Networked with local and regional businesses to promote partnerships and drive growth.
Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
Studied latest trends to add new merchandise to product lineup, improving sales revenues $[Amount].
Led business planning, developed market strategy and established direct procurement of products from [Type] vendors.
Analyzed media strategies.
Coordinated launch of media campaigns with marketing, communications and sales departments.

08/2008 - 02/2011Senior Administrative Assistant | Prudential Retirement - Iselin, NJ

Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Produced highly accurate internal and external letters and memoranda.
Supported time-tested professional relationships, working with stakeholders to facilitate communication.
Coordinated office activities and public events, including product ordering, set up and technology.
Arranged business travel details for company employees per supervisor requirements.
Maintained personal schedule, professional calendar and individual appointments for senior staff members.
Kept files and records in content management systems such as MS SharePoint, EXCEL, and others.
Researched and analyzed data to efficiently contribute to executive reports for monthly meetings.
Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.
Acted as backup for other employees of same title by providing support where needed and adapting to requirements of department.
Wrote and prepared deliberate agendas for company meetings.
Coordinated trainings for new team members, overseeing onboarding details.

Education

Expected in 03/2028Flushing High School, Flushing, NYHigh School Diploma:

College of Staten Island of The City University of New York, Staten Island, NY

Resume Overview

Companies Worked For:

Air Pros
SunTrust Bank
Estero Chamber Of Commerce
Prudential Retirement

School Attended

Flushing High School
College of Staten Island of The City University of New York

Job Titles Held:

Office Manager
Universal Banker
Associate Director
Senior Administrative Assistant

Degrees

High School Diploma :

Office Manager Resume Example

Resume Score: 80%

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