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OFFICE MANAGER Resume Example

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OFFICE MANAGER

Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.

Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.

Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.

Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.

Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.

Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.

Mathematical ability - Ability to add, subtract, multiply and divide, and to compute rate, ratio and percent; ability to convert units of measurement.

Computer skills - Comfortably and confidently uses a computer and specialized software. Microsoft Word, Excel, Access, Outlook, etc.

Summary of Skills
    Experience
    OFFICE MANAGER06/2013 to 06/2014Boston StokerDayton , OH

    Opens, screens, and distributes mail and maintains logs of distributions which require responses. Prepares and proofs correspondence for signatures which conforms to rules and regulations of the School District. Assists with student transfers by contacting parents for additional information and drafting letters. Assists with open records, by redacting confidential information from documents, and providing student directory information.


    ADMINISTRATIVE CLERK05/2012 to 08/2012Geo Group Inc.Austin , TX
    • Process Issues and inquiries relating to patient hospital billing/Subpoena request.
    • Ensure patient record request received, reviewed, and entered properly.
    • Research information, print itemized billing for dates/services requesting.
    • Work towards gainingthe necessary informaiton to complete by deadline date.
    Administrative Assistant10/2008 to 11/2009Brookfield Properties - RetailChicago , IL
    • Scheduling/Confirming appointments Prepare insurance/disability/DMV forms Provide administrative support for three physicians Prepare Billing documents and distribute medical reports Triage office visitors and telephone callers for the physician Electronically faxed/scanned reports and documents Prescription refill requests; resolve and clarify issues with patient medications and collaborate with local pharmacies File x-ray reports, referral letters, lab reports and other medical records.
    Appointment Scheduler06/2007 to 10/2008Common SpiritLittle Falls , MN
    • Managed large volume of calls from patients, averaging approximately 85 calls daily Scheduled new patients for 5 clinics into database Answered and directed calls Medi-Cal/HMO/PPO insurance verification Print & fax schedules to all clinics on daily basis Successfully established effective system for record retention by creating database for employee time card recording.
    Child Nutrition I/II02/2004 to 06/2007Alum Rock Unified School DistrictCity , STATE
    • Assist in the quantity food preparation and service of foods in the school cafeteria.
    • Assist in maintaining food service equipment, utensils and facilities in a clean and sanitary condition.
    • Record usage of ingredients, accept and record deliveries, & read inventory and stock status reports, compute food quantities required by menus.
    • Manage kitchen in occasional absence of supervisor.
    • Prepare or assists in preparation and heating of a viriety of hot and cold foods.
    • Weighs/measures, prepares & records ingredients for recipes using work simplification Assist in proper receipt, storage & inventory of food and supply items Collect & record payment received for free or reduced meals and beverages served.
    Education
    Medical Insurance Billing/ICD-Coding Certificate: HEALTHCARE 2003Bryman CollegeCity, State

    Claims Processing and Financial and Legal Management; Current Procedural Coding/'CPT Codes; Diagnostic Coding/ICD-9 Codes; Medical Billing Office Management; Insurance Claims

    Languages

    Bilingual English/Spanish

    Skills

    Perform highly responsible and confidential secretarial and administrative assistant;

    Interpret, apply and explain laws, codes, rules, regulations, policies and procedures;

    Plan, coordinate and organize office activities and flow of communications and

    information for the assigned administrator;

    Compile and prepare comprehensive reports concerning a broad spectrum of subject

    matter;

    Compose effective correspondence independently;

    Maintain a variety of complex and confidential files and records;

    Assure efficient and timely completion of office and program projects and activities;

    Understand and resolve issues, complaints or problems;

    Type or input data at an acceptable rate of speed;

    Operate a variety of office equipment including a computer and assigned software;

    Establish and maintain cooperative and effective working relationships with others;

    Analyze situations accurately and adopt an effective course of action;

    Plan and organize work;

    Meet schedules and time lines;

    Prioritize and schedule work;

    Work independently with little direction;

    Work confidentially with discretion;

    Communicate effectively both orally and in writing; and

    Maintain regular attendance.

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    How this resume score could be improved?

    Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

    65Fair
    Resume Strength
    • Completeness
    • Formatting
    • Word choice
    • Length
    • Measurable results
    • Strong summary
    • Clear contact info
    • Typos

    Resume Overview

    School Attended

    • Bryman College

    Job Titles Held:

    • OFFICE MANAGER
    • ADMINISTRATIVE CLERK
    • Administrative Assistant
    • Appointment Scheduler
    • Child Nutrition I/II

    Degrees

    • Medical Insurance Billing/ICD-Coding Certificate : HEALTHCARE 2003

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