LiveCareer-Resume

office manager resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Proficient, detailed Assistant with proven experience in front office operations. Strongly knowledgeable of multi-line phone systems, guest receiving protocols and office software applications. Adept at ordering supplies, maintaining inventory and presenting polished, friendly public atmosphere.

Smoothly oversees front offices with strong leadership and team mJessicagement abilities focused on delivering unparalleled support to staff and customers. Collaborate with team members to direct efficient operations based on trust and open communication. Performance-oriented and well-organized mJessicager with in-depth understanding of financial and operational processes.

Productive Front Office MJessicager with excellent skills in customer service, office mJessicagement and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in mJessicaging vendor and service provider relationships while maintaining meticulous records.

Reliable Front Office Supervisor known for interacting with customers and responding appropriately to questions. Considered talented employee ready to tackle any responsibility with pleasant demeanor and attitude. Offering outstanding verbal communication, writing and time mJessicagement skills.

Skills
  • Registration MJessicagement
  • CRM Software
  • Telephone Reservations
  • Payroll Oversight
  • Report Preparation and Jessicalysis
  • Administrative Office Operations
  • Office Supplies and Inventory
  • Policy and Procedure Modification
  • Office Meetings
  • Data Communications
  • Planning and Prioritization
  • Organization and Planning
  • Oral and Writing Communication
  • Accounts Payable and Receivable
  • Clerical Support
  • Office MJessicagement
Education
College of DuPage Glen Ellyn, IL Expected in 06/2005 Bachelor Of Administrative Studies : - GPA :
Westbrook High School Beaumont, TX, Expected in 05/2000 High School Diploma : - GPA :
Work History
Dreambox Learning - Office MJessicager
Raleigh, NC, 07/2014 - 12/2020
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • MJessicaged office operations while scheduling appointments for department mJessicagers.
  • Coached new hires on company processes while mJessicaging employees to achieve maximum production.
  • Coordinated special projects and mJessicaged schedules.
  • Compared vendor prices and negotiated for optimal savings.
  • Evaluated employee records and productivity to complete employee evaluations.
  • Arranged corporate and office conferences for company employees and guests.
  • Oversaw quality control and productivity rates to increase revenue and production times.
Primrose School - Assistant Director
Ankeny, IA, 08/2008 - 09/2013
  • Worked closely with mJessicager to provide effective assistance for specific aspects of business operation.
  • Trained and mentored new employees on industry practices and business operations.
  • Worked with team leaders to arrange schedules based on production requirements and available resources.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Collaborated with mJessicagement and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Oversaw purchasing and organization of inventory.
  • Led team of professionals in special projects and daily operations.
  • Lead teams of up to personnel, supervising daily performance as well as training and improvement plans.
Dreambox Learning - Office MJessicager
Ohio, IL, 04/2004 - 04/2008
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • MJessicaged office operations while scheduling appointments for department mJessicagers.
  • Coached new hires on company processes while mJessicaging employees to achieve maximum production.
  • Coordinated special projects and mJessicaged schedules.
Hei Hotels & Resorts - Assistant Front Office MJessicager
Austin, TX, 04/2021 - Current
  • Interacted with customers by phone, email or in-person to provide information.
  • Trained new-hires on procedures to better service customers.
  • Supervised payroll corrections for accuracy and duplications.
  • Completed monthly and quarterly reports for senior mJessicagement.
  • Drafted employee work schedules to fill coverage gaps.
  • Served as floating mJessicager-on-duty, MOD, to cover shift shortage.
  • Acted as point of contact for vendor collaboration for contracted services.
  • Delivered clerical support by handling range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Implemented new training programs for administrative personnel on office operations and latest technologies.
  • Created training modules in partnership with HR for new hires.
  • Prepared meeting materials and took clear notes to distribute to stakeholders.

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Resume Overview

School Attended

  • College of DuPage
  • Westbrook High School

Job Titles Held:

  • Office MJessicager
  • Assistant Director
  • Office MJessicager
  • Assistant Front Office MJessicager

Degrees

  • Bachelor Of Administrative Studies
  • High School Diploma

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