Office Manager Resume Example Tech 24 - Newport News, Virginia

OFFICE MANAGER

Experience

Office Manager
January 2010 to Current Tech 24 － Norfolk, VA Responsible for all day-to-day hands-on management of the office/warehouse operations and approximately 12 service technicians in the field based in the Mid-Atlantic region to include payroll, inventory management and customer satisfaction. Area Resource Coordinator (March 2010 - August 2010) Manage office, inventory & warehouse. Restock vans & warehouse, pack/ship/transfer needed local parts to other area offices and techs. Collect & file paperwork providing to Billing, as needed. Provide tech support including researching part numbers and availability. Supervise warehouse assistant who provides part replenishment & return of warranty parts. Dispatch individual calls to techs. Track Parts Calls contacting vendors, as needed.

Director, Treasury Management
January 1999 to January 2010 Coleman American Companies, Inc － Hammond Midland City, LA AL Services, Inc, etc.) Dispatch local crews to pack/load/deliver shipments, communicate with Military Base/Agents/Service Centers/ customers/Corporate to complete each stage of a shipper's move, oversee packers, loaders, local drivers, warehouseman & their associated activities, schedule appropriate training, assure all incoming/outgoing shipments are handled properly, label/ check off/inspect all shipments, assist OTR drivers with logs, pay sheets, cash requests & requests for labor, order warehouse/packing supplies, monitor status of all vehicles & order repairs as needed, record fuel usage, prepare End-Of- Month Reports & forward to appropriate department, prepare/ authorize/transmit weekly payroll, preview/review all shipment paperwork before/after each job, review Claims & respond as necessary, backup General Manager & Office Manager and assist salespeople as needed, assume Acting Manager position in GM's absence, screen potential employees, setup drug screening/physicals. Office Manager/OA Coordinator (July 2007 - July 2008) Assist in the setup of newly opened Service Center, assist with collections for Orlando office, register & bill customer moves, prepare necessary customer documents, support sales department, canvass sales leads and schedule appointments, route all original paperwork as necessary, file documents, answer phones, greet visitors. Cash Management & Petty Cash (September 2001 - December 2005) Petty Cash & Branch Deposit Clerk (December 2000 - September 2001) Manage Treasury Management Department. Gather needed information to forward to Attorney for credit card charge backs. Initiate or close bank accounts, bank account website access as needed. Download daily bank activity for each bank account used by different departments in the company. Communicate with CEO and CFO continuously throughout the day regarding deposits, required payments due, incoming and outgoing wire transfers, credit card payments, ending balances. Update various spreadsheets with daily banking, billing, and accounts payable activity. Data entry of daily deposits and inter-company transfers in Accounting software system and running daily reports for appropriate departments. Responsible for issuing company purchasing cards and fleet cards, controlling transaction limits, reconciling transactions for management (to include Corporate and 36 branches nationwide) and importing charges into accounts payable software. Prepare daily bank deposits from mail received, data entry of bank deposits into

Education

Associate : Business, 1993 CareerCom Junior College of Business － Newport News, VA, US Wendy Hoover 212 Longstreet Road, Newport News, VA 23606 (334) 733-0372, wlh11136@yahoo.com To obtain a challenging and responsible position that will enable me to utilize my experience and skills to my fullest potential. 1991 - 1993 CareerCom Junior College of Business, Hopkinsville, KY Associate Degree in Specialized Business - Medical Assisting Business classes include: Leadership Development, Personnel Management, Business Communications Director's List every quarter - GPA 4.0 Former Certified Medical Assistant

Professional Affiliations

Hampton Roads Camaro Club, Hampton Roads, VA

Accomplishments

accounts receivable software. Liaison between Company Headquarters Accounting Department and company branch managers nationwide for Daily Bank Deposits and Petty Cash checks. Received, recorded and coded all copies of Petty Cash checks and monthly Petty Cash logs from branches. Made sure appropriate departments receive copies of Petty Cash checks and each branch received new Petty Cash checks as needed
1999 - 2000 Eagle Adjustment Co., (Claims office for Coleman American Companies, Inc.), Midland City, AL
Administrative Supervisor, Claims (March 2000 - December 2000) Administration Support, Head of Department (July 1999 - March
Claims Adjuster (January 1999 - July 1999)
Supervised the following departments: Tracers, Inspections, Reception/Data Entry, and Administration. Supervised the entire claims office in the absence of the Director. Adjusted claims on military moves, made offers to military claims offices, charged responsible agents
1998 - 1998 Personnel Resources, Inc., Dothan, AL (hired as a temporary employee for Eagle Adjustment Co. - see
Administration Support
Data entry, handled status inquiry phone calls from military claims offices, individual shippers and insurance companies, requested and sent out checks for claims, requested/returned files from/to carriers, processed document requests, filed, conducted training for new employees, trained on data entry for new accounting system and conducted training for other employees, processed claim files for adjusters (put together Offer/Denial packets and Agent Chargeback packets and sent them out), processed mail
2014 - 2015 Hampton Roads Camaro Club, Hampton Roads, VA Secretary (2015)
Attend all events and meetings, report all activities, collect new membership info & dues, maintain and distribute active member roster
Member (2014)

Certifications

Medical Assisting Certified Medical Assistant Medical Assistant OTR

Skills

Operations, Payroll, Inventory, Satisfaction, Warehouse Operations, Cash, Credit, Billing, Dispatch, Associate, Certified Medical Assistant, Leadership Development, Medical Assistant, Medical Assisting, Personnel Management, File, Office Manager, Access, Accounting, Accounts Payable, Buying/procurement, Cash Management, Clerk, Credit Card, Data Entry, Forecasting, Payments, Purchasing, Reconciling, Treasury Management, Operations Manager, Answer Phones, Claims, Collections, Drivers, Fuel, Greet, Leads, Packing, Sales, Sales Department, Sales Leads, Schedule Appointments, Service Center, Training, Warranty, Accounts Receivable, Dothan, Inspections, Liaison, Secretary

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Office Manager Resume Example

Resume Score: 85%